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Lt Online Store Mumbai Toll Free Number : ltonlinestore.com
Company : Lt Online Store
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Keyboard Mouse, Printer & Scanner, Data Storage, Cartridge, Software, Monitor
Website : https://ltonlinestore.com/
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Lt Online Store Toll Free Number
Toll Free.: 1800-2222-23
Email.: india AT ltonlinestore.in
Related : BFMe Ecommerce Gurgaon Customer Support Number : www.customercare.gen.in/9342.html
Phone support Timings : Mon to Fri 11AM to 6PM
Phone Number :
022-22655555
022-66315555
022-66356666
022-22692222
Headquarter Location :
Lt Online Store
Chief Executive Officer D. M. Dhadhi
Gr. 17, Podar Chamber, Store Lane,
Near RBI Bank, Fort, CST, Church-gate,
Mumbai-400001
Store open Timings : Monday to Saturday : 10am to 7pm Holidays and Sunday : Closed
Cancellation of Order before Dispatch
1. Any Product purchased from the Website can be returned to the Company only if the Product supplied by the Company is seal pack, if your mind changes and the Product received is different from the Product that was ordered.
2. If customer receives damaged or defective material the warranty is directly by manufacturer Lt online store/Lt cartridge is not responsible for such reason.
3. User shall be entitled to cancel an order of any Product, booked on the Website, by placing a “Cancel Order” request, by logging a call with Companies Customer Care Centre by phone or E-mail.
4. If customer request to cancel the order or there’s a mistake from customer’s behalf while ordering and customer asks for refund then as per our policy 5% plus shipping charges and packing charges will be deducted from total amount. and When the customers order is dispatched from our side and then if they ask for cancellation then as per refund policy 5% plus shipping charges plus pecking fee will be deducted from full amount.
5. If LT Online store would not be able to Dispatch the product within 10 days and in near future if customer asks for refund, LT Online store Provide full amount of Refund.
6. The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.
7. We will accept the return of the products, provided such return is for products that are wrongly delivered, wrong product, incomplete package etc Reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you are requested to send such products through any available courier services.
8. The charges of return shipment are not refunded by us. The customer has to pay the charges from their side.
9. If Courier opened by the customer and if he/she want to return the product than they cannot replace the product nor refund will be given to the customer according to oue policy.
Refund Procedure
** Credit Card, Net Banking, Debit Card = 7 to 15 Days
** We will process the refund after receipt of the product.
** Refund will be processed based on the mode of payment of the order processed through Credit card / Debit card will reflect in the next 7 to 15 days in Credit Card/ Bank statement.
** Refund draft will be issued on the billing name as advised by customers.
** If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.
Activation key via Email not wrking
Not working
I have ordered from them printer catridge in the last 1 year .Received the product 3 times when ordered but this time ordered on June 12.paid 1800 still not received and it shows processing .no one replies on email and no one picks up the phone.
if someone has any information about this store please let me know
LT ONLINE STORE Totally Fraud! Fraud! I had ordered an inkjet color printer and paid Rs.11580 on 01.06.2021. As of now its status is ‘Processing’. I have sent phone calls and mails for 4 days in a row but I have not received any reply, I should refund my payment as I have come to know that your store is a complete fraud.
I have ordered Logitech head fone on jun 9 2020. till it in processing showing. i paid total amount with courier charges also. Order no.20-21-238836. i sent mail. only answer shortage of employees and because of lockdown. if stock is not available please refund my amount.
I Ordered an Antivirus Date 24-05-21 Order Id #21-22-267869( Total Security Quick Heal) by an email Activation Procedure Still I haven’t receive any Product key from their side. can any one tell me how to case a file regarding this or a company
I ordered on Feb 19th for logitech head phone Order #20-21-260012 for RS 2750. Still not delivered. not able to contact them. FRAUD!!!
No one response on email phone numbers are invalid…fraud store, avoid this store
We placed an order with LTOnline (Order no. #20-21-247740) on July 16, 2020 and paid Rs.10,373 (including GST). 15-20 days later we submitted an email application to the company requesting them to cancel the order since they took much time to process the order. But there was no reply from the company’s side to the email. Hence, we waited for the goods to get delivered or for the money to get refunded to our account. In the meantime we tried calling all the phone numbers available on the company’s website but no one picked up the call. We also wrote many more emails to the company to refund the amount but with no avail. The order was placed on July 16, 2020 and today it is November 4, 2020 which is almost 5 months.
So request Mr. Dhadhi (Proprietor) of LTOnline to look into the matter and honour the order or provide refund. Or he may get ready to be sued for conducting such fraudulent practices.
This Has The Reference Of Oredr #20-21-228557 Canon 740XL Ink Cartridge, Black For Value Of INR 2952 Dt May 17 Th 2020 On LT ONLINE STORES, So Far Various Attempts Made Thru E Mail And Phone Numbers All Stopped Working . June 10 Th They Replied They Shall Issue Partial Refund Which Is Also Not Done . Fron June Till Date Various Reminders Sent To Them And The Auto Response Alwas Reports That They Have Less Number Of Staff In Covid Situation But They Are Misleading The Same As Most Of Mumbai Is In Operation Since 3 Months . I Have Done 3 Years Lot Transaction And Now They Conduct These Fradulent Business Which Is So Unfair . Request Urgent Help To Get Them Do Their Buysiness Straight And Get Mey Refund At The Earliest .
Kind Regards
And Thanks
Manickavaasagm.T
I have ordered Logitech C310 HD cam 3no.s, on jun 9 2020. till it in processing showing. i paid total amount with courier charges also. Order no.20-21-238836. i sent mail. only answer shortage of employees and because of lockdown. if stock is not available please refund my amount.
don’t buy from this website, not a geniune product and scrap product they are sending
Fraud Store. Ordered a Printer and webcam. not delivered even after 2.5 months.
No response their phone lines. Filing an FIR
Order #20-21-238739 status is now Processing — I have order on 9 jun 2020 still no responses form call and getting auto generated mail reply I have already paid INR 3186….
I DONT WANT THIS NOW… PLEASE HELP
ordered on 18th July has not yet reached me.I cannot see the status on my account.
there is no response to my calls & sent you a mail asking you
Kindly provide information regarding status.
I have asked crime branch of Church gate to look in to them and registered case .
Also i have asked my team there to go and check them today .
Plz ask some one in Dadar and Nariman point to go personally and file a criminal case against this guy and get him napped .Lets do these asap .
Ordered EPson printer and made 30,000 payment by debit card and last 15 days only Auto mated replies. Pathetic state of affairs. asked for the refund and still no respone.
No response to my calls to customer care
did you get any reply.i also paid 2843rs order number 246778 but still no response. if you get any number to contact them please share here coz it will be usefull for others. thank you
I placed an order for iBall sound wave-2 speakers on 11th July 2020. Order No. 20-21-247253. Sent several emails to know probable date of dispatch but same standard auto reply every time: lack of staff because of lock down, trying to execute the order at the earliest. Made number of calls but no reply. It seems as if the store is shut down leaving its customers high and dry. I wish to cancel the order but the company is totally incommunicado.If any body from LT Oneline is reading this message, please cancel my order and refund the money. Thanks
I had ordered a Desktops Speaker on 15/07/2020 order no #20-21-247648 . Till now I have not received the item ordered . The status is still showing processing .Tried to contact them many times over the phone. No response . Send mails for cancellation of Order . No reply for mails also. If they are not able to send items , why do they accept orders.
Worst experience I ever had.
Never order anything from this site .
From . Manoj Kumar
Mob. No. 8010023xxx
Order #20-21-247022.
Order was placed on 9-July-2020. Paid Online.
No Replies on Emails and Phones not answering.
No Status update on Order. Just an automated email reply comes.
Sent Email for Cancellation and Refund but No Revert…
Hello Gaurav
I have asked crime branch of Church gate to look in to them and registered case .
Also i have asked my team there to go and check them today .
Plz ask some one in Dadar and Nariman point to go personally and file a criminal case against this guy and get him napped .Lets do these asap .
This is shiva kumar i have ordered Web camera on LT Store dated on May 22 Total रु 1,871.48
But till now i didnt received product.
Please find the order number:Order #20-21-230221
Kindly cancel the product it almost 3 Months till now i didnt received any reply.
Refund the amount.
I have ordered a head phone 10th July 2020 but not receiving still now. Cancel request send by mail but not replied. What happend my order.
Order https://ltonlinestore.com/#!/~/orders/keywords=247068&offset=0 but not response still now. Cancel request sent by mail but not replied.
Before a long period, I had purchased some Paper Key from this site and it was delivered within few hours.
But, on 23rd Jun 2020, I have ordered another paper key for an antivirus, now NO response to mail/ Phone number.
Order no:- 20-21-231495…
The above mention order is pending, since month of May’20.
The items remains undelivered till date.
No communication from the vendor (LT Online).
Kindly advise if it’s in process or discarded…
Advise contact details for escalation.
Please file an FIR and complaint to online consumer protection cell.
i have ordered black cartridge 10 days back. No response and item not delivered yet.
Pls be careful when ordering from this site.
Ordered item on 11th May Order #20-21-227219
Payment status: Paid. No updates i have sent so many emails but no response.
Also raised an email for cancellation.
Kindly provide information regarding status
I had ordered Webcam on 25/05/2020 order no #20-21-232237 . Till now not received the item ordered . The status is still showing processing .Tried to contact them many times over phone. No response . Send mails for cancellation of Order . No reply for mails also. If they are not able to send items , why do they accept orders.
Worst experience I ever had.
Never order anything from this site .
I have ordered a Laptop Charger with order number #20-21-235391 on 24 April 2020. No response from them. Requesting for refund
I placed an order on May 24, order number #20-21-231739. There is no response to email or phone.
where I can escalate the issue?
I have paid an amount of Rs. 8626/- for online order for the purchase of Logitech WebCam C 922 vide order No. 20-21-221115 on 16th April 2020 but the same still not received. I have tried to contact customer care on the provided telephone numbers but nobody picked the phone even then no response is received of my emails made on 22.4.2020, 18.5.2020 & 8.6.2020. I think I have lost my money.
I have ordered a Laptop Charger with order number #20-21-222621 on 24 April 2020. No response from them. Requesting for refund
I have ordered for a Laptop Charger with order number #20-21-222621 on 24 April 2020. No response from customer care/email. Please refund the amount.
Order numbers #20-21-233933 and #20-21-234028 dated 29-05-2020
neither Phone numbers are not answered.. nor tracking details mentioned.
No response even to emails.
Status please..
Order # 20-21-225231 placed on 5th May no response till now.
Raised a email for cancellation.
Kindly provide the status.
Order # 20-21-225231 has been done on 5th May still shows processing. No response by phone or mail so far.
I have mailed for the cancellation of the order and waiting for response.
Any other ways to reach to get the status of the produce ordered?
This is fraud company. No reply or no refund option.
What happened to my order which I placed on 11 May 2020. I least refund my amount.
I have ordered for amazon fire stick on may 11 and there is no response. At least cancel my order and refund the amount. I have sent mails regarding it and no reply. Is this some kind of cheating
Order 20-21 228238 ordered on 14th may has not yet reached me.I cannot see the status on my account.
there is no response to my calls.Have sent you a mail asking you to cancel my order and refund the money with no response.
Going through the experiences of others and my personal experience it seems you are a bogus company and have registered yourself online to cheat customers.
Will spread this message to all my friends and known persons so that they are spared from your company.
Rajiv
I am not receiving any response from you despite my sincere followup against my online order nr #20-21-222870/25.04.20
Phone is not answered and email not answered.
Any issue in responding to customer’s need. I am fed up of this type of response.What is the latest on my above order.When you will dispatch. What is the present status.Is the company genuine?
Regards
Ordered for two items on April 18 for around 6000/-. There is no response for mail as well. Order number #20-21-221415.
Also raised an email for cancellation.
Kindly provide information regarding status.