Viraldeal Patna Customer Care Number & Email Address

Company : Viraldeal
Head Quarters : Patna
Industry : Online Shopping
Service/Product : Dresses
Website : viraldeal.co.in

Viraldeal Customer Care Number

Customer Care: 09025340077 (24×7)
Phone : 09102670169

Related : Rock N Shop Delhi Customer Care Number & Email Address : www.customercare.gen.in/9434.html

Email : info AT viraldeal.co.in

Contact Us

You would like to share some insights with us, the best way would be to drop in a mail.
Address :
West Boring Canal Road
anandpuri
PATNA-800001
Feedback, Information, Business Partnerships etc. Email:info AT viraldeal.co.in

We might not always be reachable on calls as we would be attending to other customers at the same time. You are very important to us. Leave a mail at info AT viraldeal.co.in and you are sure to be responded

WE ARE HERE TO HELP YOU ,9102670169 Monday to Friday from 9 am to 5 pm / Saturday from 9 am to 1 pm

Note : Please do not share your ATM,Credit Card number and Web PIN to anyone,also do not write such information anywhere on your card or on any document. viraldeal(Navesoft Ecommerce ) will never ask for the same.

Cancellation & Returns

Note : Please do not share your ATM,Credit Card number and Web PIN to anyone, also do not write such information anywhere on your card or on any document. viraldeal(Navesoft Ecommerce ) will never ask for the same.

At Viraldeal, you will have a smooth hassle free shopping experience. We provide our customers with the best products at the best prices. The Return and Exchange Policy offers you the option to return or exchange items purchased on viraldeal.co.in within 24 hours of the receipt of the product. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost (Conditions apply). However an exchange is subject to availability of the item in our stock.

Order Cancellations

before the purchasing of our any product read deal related document /details properly because all marketing related catch mention on this deal .

If you would like to cancel an order, you can call or email our customer service and provide details of the order. In the case of Prepaid Order ,if you cancel the order before the product has been shipped , in that case we can give viraldeal point equivalent to your amount ,Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly .

Returns Procedure

Please contact our Customer Service to initiate a return and log a complaint. In case of a replacement, the customer will have to self ship the product to our warehouse. A flat shipping fee of Rs. 100 will be converted into a Shopping coupon.

While sending the self shipment product, customer has to ensure that he marks a tick in the check box related to either replacement or refund in the invoice sent along with the product.

Conditions for return

Products should be unused
Products should be returned or exchanged in their original packaging along with original price tags, labels, instruction sheets and invoices. (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.

We do not accept return or exchange requests for Television ,innerwear, cosmetics, deodorants, perfumes and free items

Address for returns and exchanges:
Navesoft Ecommerce
DIGHI BLOCK COLONY HAJIPUR
VAISHALI BIHAR ,PIN-844101

Replacement Procedure

In the unlikely event that any product you received from us is damaged / defective or a size mismatch:

Please do not accept delivery of the item if the outer packaging appears damaged or any way tampered with.

If there is a size mismatch, replacement is possible.

If after you open the packaging, you discover that the item is damaged, you can return the product to us for a replacement.

Please contact our customer service for initiating the replacement and send us the images / snapshots of the damaged product. Once our returns section receives and verifies the product, we will arrange for a replacement or a refund as the case may be.

Please note that we cannot promise a replacement for all products as it will depend on the availability of the stock and replacement product. In such cases, we will offer only a refund.

Refund Procedure

In case of online refund, it will be credited to the same account where the transaction has been made by the customer. If you opt for having the money transferred back to the source of transaction, it may take up to 10-15 business days for the respective banks to process the refund. Please get in touch with bank directly in case of any delays post confirmation of cancellation/refund by viraldeal.co.in

In case of COD refund, a cheque will be sent to the customer by courier. The Payee name has to be confirmed by the customer while logging a complaint; else, the refund will be on hold.