PhonePe Customer Care Number & Email Address
Company : PhonePe Private Limited (Formerly known as FX Mart Pvt Ltd)
Head Quarters : Delhi
Industry : Finance
Service/Product : India’s Payments App
Website : https://phonepe.com/en/contact_us.html
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PhonePe Customer Care Number
Call us : 0124-6789-345
Working hours: 7am to 11pm
Related : Sodexo India Customer Contact Number & E-Mail Address : www.customercare.gen.in/9269.html
Email :
For support related queries write to: support AT phonepe.com
For security related queries write to: payments-fraud AT phonepe.com
For business related queries write to: business AT phonepe.com
Contact us
Registered Address :
FX Mart Private Limited
A 25, Mohan Cooperative Industrial Area New Delhi,
South Delhi – 110044, India
Mailing Address :
Ashford Park View
Site No – 9 Industrial Layout,
Koramangala 3rd Block, 80 ft Road,
Bangalore-560034.
Privacy Policy
PhonePe is an application (hereinafter referred to as an “app”) developed by FX Mart Private Limited, a company incorported under the Companies Act, 1956 with its registered office at A 25, Mohan Cooperative Industrial Area New Delhi, South Delhi – 110044, India. we value the trust you place in us.
That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. Though every effort would be made to keep you informed of the changes, if any, to the policy, you are kindly advised to review the policy periodically.
By downloading this app you agree to be bound by the terms and conditions of this Privacy Policy. As this policy enables us to provide you a secure and a wholesome experience, we will not be able to register you, if you are not in agreement with these terms.
By mere use of the app, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Collection of Personally Identifiable Information and other Information :
When you use our app, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.
More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
It is mandatory to register yourself in order to use the app. And once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.. We may automatically track certain information about you based upon your behaviour on our app.
We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
We use data collection devices such as “cookies”/similar,etc on certain pages of the app to help analyse our app page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your device hard-drive/storage that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your device hard-drive/storage at the end of a session.
You are always free to decline our cookies if your device permits, although in that case you may not be able to use certain features on the app and you may be required to re-enter your password more frequently during a session.
If you choose to transact on the app, we collect information about your transaction behaviour. We collect some additional information, such as a billing address, details of recipient or payer of the transaction, location, etc.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the app, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you register with us. We do use your contact information to send you offers based on your transaction history and your interests.