Aircel Cellular Chennai Customer Care Services : aircel.co.in

Company :Aircel Cellular Limited
Head Quarters Location : Chennai
Industry : Mobile Operators
Service / Product : Mobile Phone Operation
Website : www.aircel.co.in

Aircel Customer Care : Chennai
Customer Care No: 98410 12345 or 121
Email: talktoaircel AT aircel.co.in

SMS “Help” to 121 to receive various self-help options
** Key services
** Bill payment and info
** PocketInternet Settings
** Get your PUK code
** Locate Aircel Stores

Chennai Appellate Authority :
** Mr Prakash V
** GM Customer Service Delivery
** Email – appellate.chn AT aircel.co.in

Write Us
** Aircel Cellular Limited
** 5th Floor Spencer Plaza
** 769,Anna Salai
** Chennai – 600 002.
** Telephone – +91 9551299210
** Fax – 044-42280155

International Roaming Helpdesk :
** IntRoamingImg Talk to us while visiting abroad for any help and support on International roaming.
** Call Aircel 24×7 International Roaming helpline @ +91 9738011111 (Normal charges apply from home location and IDD call charges apply for making calls from Mobile / Landline numbers from foreign destination)
** Write to us @ irsupport AT aircel.co.in
Tariff :
** The above mentioned international roaming rates are flat, which includes Aircel’s 15% surcharge.
** The tariffs are indicative tariffs. However due to fluctuations in exchange rates. Aircel shall not be liable to adjust or waive off the amount and fluctuated rates remains non-negotiable
** Calls to Satellite/ Inmarsat/ Maritime/ Ship cruise destinations will be charged as per the international roaming tariff
** The rates indicated in the tariff column are subject to change without any prior notice. It is only tentative price information provided in the list of international roaming countries on our website.

Fee :
** Refundable security deposit of Rs.3,000/- is applicable for activating International roaming profile.
** No activation fee for activating International roaming.
** Monthly access fee of Rs.99/- applicable for international roaming subscribers.

Note :
** The above mentioned International roaming Tariff (in the table) is effective from 15th May 2013.
** The incoming caller number (CLIP) will be passed on to the customer handset and will be shown on the bill, subject to availability of the same from the other service provider.
** Please check for the actual availability of International Roaming from our nearest Customer Care Centre or Aircel Centre before availing the said facility.
** Calls made to customer care centre (from international roaming location) will be charged as per the international roaming tariff.
** To avoid bill shocks due to high data usage while on International Roaming, please switch off your Data Roaming from the menu of your handset