Skool Stores Chandigarh Customer Service Contact Number : skoolstore.com
Company : Skool Stores Pvt. Ltd
Head Quarters : Chandigarh
Industry : Online Book Store
Service/Product : School Books, Story Books,etc
Website : skoolstore [dot] com
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Customer Service Contact Number :
Phone : 7082 010101, 7082 010102
email: info AT skoolstore.com
For Purchase : purchase AT skoolstore.com
Related : Horizons Books & Stationers Gurgaon Customer Care Contact Number : www.customercare.gen.in/8784.html
For Registration of schools :
Call us : 7082 010102
Email : school AT skoolstore.com
Contact Address :
Skool Stores Pvt. Ltd.,
Jadot Road, National Highway 1,
Ambala Chandigarh Road,
Ambala City, Haryana
Shipping Policy :
** Skoolstore standard delivery time will be displayed on website at the time of order placement. Skoolstore shall exercise reasonable endeavors to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Product(s).
** However, Customer understands and confirms that Skoolstore shall not be held responsible for any delay in shipment due to circumstances beyond the control of Skoolstore and due to any lapses on the part of the Courier. Customer will be solely responsible to provide correct and proper delivery information including addresses.
** In case a Customer books an order of multiple Products in one transaction, Skoolstore would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues.
** If a Customer places multiple Products order in singe transaction, then such order will be shipped to a single shipping address but if Customer wishes to ship the order to different addresses, then separate orders should be placed.
** Skoolstore reserve the right to cancel, delay, or recall the order from delivery of the Products, if any fraud is suspected.
** Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, Skoolstore retain the right to accept or reject such order, at its sole discretion.
** Skoolstore will make 2 (two) attempts to deliver the Product after which the order will be cancelled and notification to the same effect shall be sent to the Customer. Skoolstore will refund the charged amount on the Order after deducting the shipping charges as per Skoolstore policy.
** Title to the Products and all risk of loss passes to the Customer upon delivery of the Product to the Customer.
Return policy :
** The Customer shall ensure that it does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner. Incase, of products where color is not mentioned, customer shall receive any color which is in stock at the time of ordering and the same cannot be replaced / returned.
** Products purchased by a Customer can be Returned/Replaced by Skoolstore within 7 (seven) days of the delivery date by placing a “Return Order” or “Replacement Order” request on “skoolstore.com” or by calling the Skoolstore Customer Care Centre on 7082 010101 or by sending an email at support AT skoolstore.com if Customer finds that the Product delivered is damaged and/or defective and/or is different from the product that was ordered or is expired or does not meets the specification listed on the website. Returns or Replacement will be entertained only once for each order.
** Any replacement/exchange shall be processed only where the Product is available and in all other cases, the Customer will be provided with a refund along with shipping charges, if any actually paid by the Customer in relation to such Product.
** Skoolstore will make reasonable endeavor that any eligible refund / credit note is initiated within 15 days of receipt of returned products. The approved refund amount will be credited to Customer’s bank account/refunded into credit card or debit card account as the case may be within such time as taken by banking channels to process such refund.
** In case of any defect arising after delivery of the Product or after demo/installation of the Product as the case may be, such defects will be serviced by the respective manufacturer/brand in accordance with respective manufacturer’s warranty terms.
** In case any free item is found defective then the Skoolstore shall arrange for the replacement of the free item only and the main Product shall not be replaced. If any free gift is not available with Skoolstore for an exchange, the Product will be taken back along with the free gift and the eligible refund will be processed.