Cosmos Online Mumbai Customer Care Center Address & Email ID : gizmobaba.com

Company : Cosmos Online Pvt. Ltd.
Head Quarters : Mumbai
Industry : CCTV Products
Service / Product : Dome Camera, IR Dome Camera, Bullet Camera, Cmount Camera, Standardalone DVR, DVR Cards, Mobile Jammer, Metal Dectors.
Website : gizmobaba [dot] com

Customer Care Center Address & Email ID :

E-Mail ID: help AT gizmobaba.com

Related / Similar Service : Ceasefire Industries Helpline Number

Contact cum service center :
Cosmos Online Pvt. Ltd.
203, Kothari Indl. Estate,
LBS Marg, Bhandup (W),
Mumbai – 400078

Shipping And Delivery Policy :
** We currently do not ship outside India.
** For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

** Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

** Gizmobaba.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

** In most cases, the delivery will happen much before the above deadlines.
** Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (unless specified at the time of order).

** Gizmobaba.com is in no way responsible for any damage to the order while in transit to the buyer.
** Gizmobaba.com is proud to use EBS for fast, easy and efficient secure payments.
** All major credit cards are accepted.

** Delivery of our services will be confirmed on your email ID as specified during registration.
** The courier may contact you at the telephone number provided by you at the time of order to arrange delivery.

** If the item is not delivered because you were not available at the time of delivery, then redelivery charges may be applicable and payable by you.
** How the delivery charge is calculated for multiple units and some products
** Delivery fee is calculated separately when a customer orders different products.

** Thus, if a customer orders a Tablet computer and mobile phone he will pay separate delivery charges for each product.
** This is because the products are being sourced and shipped from different cities.
** However, Gizmobaba.com strives to offer FREE DELIVERY on most of it’s products.

Refund Policy for out of stock items :
** For any reason, if the product you have ordered is not available in stock, we will give you the option to change your order to another item of equivalent value you. However, if you so wish, a full refund of your payment will be processed in this scenario.

** Processing time for refunds can take upto 7 days.
** No refunds will be given for items purchased using loyalty points, referral credits or coupons of any kind. Only actual monetary payments can be refunded.

Damage/Loss in transit :
** Please note that all items are insured with the shipper. If your item was damaged or lost in transit, a replacement will be arranged. However, please note that the maximum period for reporting a damaged or lost item received is 48 hours.

** In case you ordered multiple items, and you find some items missing, please check with us immediately. In case it is a case of transit loss, this needs to be reported to the courier within 48 hours.

** In case the transit loss or damage is reported beyond this deadline, our team will still try our best to assist you and will file a claim with the courier. However, if the claim is declined by courier due to the delay, then we will not be able to replace the item.

** Please note that the above terms are not negotiable. The management may accept your claim as an exception, even if you have not met the above criteria. However such exceptions are made as a gesture of goodwill and may not be applicable in all cases.