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The Alternate Chennai Customer Contact Number : thealternate.in
Company : The Alternate
Head Office : Chennai
Industry : Online Shopping
Service / Product : Shoes, Bags
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Website : https://www.thealternate.in/pages/contact
Customer Contact Number :
Taro enterprises :
Email : info AT thealternate.in
Phone: 91 7904042466
Related : Hidesign India Chandigarh Customer Contact Information : www.customercare.gen.in/7671.html
Chennai :
No.3, Mutha royal logistic park,
Mutha Royal Nagar,
100 Feet Road,
Next to Medi Sales,
Madhavaram,
Chennai-600060
Shipping :
** Your product will be shipped within 48 working hours after processing your order and will reach you in 4-7 business days.
** To return your product, you should mail your product to: No.3 Mutha Royal Logistic Park, 100 Feet road, Next to Medi sales, Madhavaram Chennai Tamil Nadu IN 600060
** You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
** Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
** If you are shipping an item over Rs 3000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns & Cancel policy
** If unfortunately you have to cancel an order, please do so within 12 hours of placing the order.
** We do not accept any returns in the case of any of our products.
** We can exchange a product only in the case when it’s damaged or there is a manufacturing fault or if the size does not fit. To be eligible for a exchange within 15 days, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
** To complete your exchange, we require a receipt or proof of purchase.
Exchange :
** Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
** If you are approved, then your exchange will be processed, and the product will be sent to you within a 7 working days.
** If case of exchange, send us an email at info AT thealternate.in and send your item to: No.3 Mutha Royal Logistic Park, 100 Feet road, Next to Medi sales, Madhavaram Chennai Tamil Nadu IN 600060.