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Cube Holidays Noida Customer Care Phone Number : cubeholidays.com
Company : Cube Holidays
Head Quarters : Noida
Industry : Tours & travels
Service / Product : Holiday Package Booking, Ticket Booking, Hotel Booking,etc
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Website : http://www.cubeholidays.com/contact.php
Cube Holidays Customer Care Phone Number
Call us for any Query : +91 120-647 0133
Send us email for any Information : support AT cubeholidays.com
Office Timings : 10:30 – 18:30
Related : Travelguru Customer Contact Phone Number : www.customercare.gen.in/7304.html
Contact Address
E-196, Sector 63,
Noida,
UttarPradesh – 201301.
Frequently Asked Questions
Is the company really reliable? What is the profile of the company?
Cube Holidays is backed up by a team of leading and renowned professional who have over a decade of experience in the domain. We do a quality check of all the packages before making them live. Our main aim is to provide full customer satisfaction.
How do we settle the payment? Is there an advance deposit required?
We insist on a nominal buying of a package of tour as soon as the schedule and the price have been finalized. We need a prior authorization with the hotels before booking. A lot of times we need to shell out money to block rooms in small hotels.
Hence the best option for a customer is packages. The bookings however have to be settled one month prior to your travel. We offer multiple payment gateways to our customers.
Are there any India Tourist Offices near my home?
The Government of India Tourist Offices is located all over the world for any information that you may require. You may get in touch with the authorities and officials for any queries you have, before confirming the schedule with us.
Can I book the accommodation since I am coming on business?
If you are looking for lodgings then you can always click on ’Book Now’ and the exciting packages worked out with various hotels. Before planning for holidays, simply send us as E mail at support AT cubeholidays.com or call our customer support officer at 0120-650 0779 and we will be more than glad to get back to you with pertinent details.
Refund & Cancellations Policy :
** As per the policy of the hotels in India, all hotel reservation are required to be reconfirmed by the agent or customer at least 30 days prior to the arrival date, failing which the hotel/s reserve the right to release blocked accommodation, which is payable by the customer making reservation through us.
** Neither we nor any of our representatives take the responsibility to make any refund to the clients on behalf of the hotel or any other service provider for any cancellation charged by the hotel or any other service provider or by the customer itself.
** All cancellations must be intimated to our head office on phone followed by a written authentication via email or fax.
** Telephonic cancellation will not be established as ‘cancelation request’.
** Cancellations for the independent/individual tour services should be made with a prior notice of not less than 7-30 days (As per the packages and situations).
** The cancellation in case of group booking should be made at least 30 days prior to the date of inauguration of the trip.
** For Christmas, New Year, Diwali, Pushkar Fair and other important festivals the normal cancelation policy does not apply and payments for against bookings during such busy period are considered as non-refundable.
** Refund will be process through same online mode within 10 working days
In the event of less than 8 travellers :
I) If the booking is cancelled 20 days prior to the start of the trip then there will be 50% Loss of deposit
II) If the booking is cancelled 10 days prior to the start of the trip A complete loss of deposit will be done.
III) If the booking is cancelled 30 days prior to the start of the trip 70% of the Amount will refunded
IV) If the booking is negated within 0 days prior to the start of the trip 100% Amount will refund
In the event of more than 8 travellers :
I) If the booking is cancelled 10 days prior to the commence of the trip Loss of deposit will be full.
II) If the booking is cancelled 20 days prior to the start off of the trip 50% Loss of deposit
III) If the booking is cancelled 30 days prior to the start of the trip 70% Amount will refund
IV) If the booking is cancelled within 0 days prior to the start of the trip 100% Amount will refund Please check with our travel consultants at the time of booking for such cancelation policy for special event tours.
Please do not buy any holiday scheme from cube holidays. Few days ago we have received call from a guy name nitesh, representing cube holidays. He said you purchase holiday packages and you will get stay in 5 star hotels and assured gift of a mobile phone ( Samsung Galaxy A7). Don’t get fooled. They don’t give the said gifts and hotel bookings also will be not done .
They don’t bother after they have fooled you. Beware don’t buy!!! You will lose your money. After we did the payment and followed the process they gave a feedback that our booking cannot be done. The same Scheme was discussed with their sales executive at the time of booking and at that time he told us the its special offer today, and hence we did the payment.
Now they are rudely denying the fact that their sales executive has offered such scheme and they are not providing the Gift and booking. We also have the audio call with them, every single call is recorded with us. We have also mailed and approached the tourism ministry and want to save innocent Indians so that they will not fall for these scamsters.
I have been fooled by the name Johnson Amankwannor by booking hotel which was not true.