Acer India Bangalore Warranty Support Service : acer.co.in

Company : Acer India Pvt Ltd
Head Quarters Location : Bangalore
Industry : Electronics
Service / Product : Labtop, Desktop,Smartphone Services
Website : www.acer.co.in

Technical & Warranty Support for Acer Products :
** All the below toll free numbers are applicable/valid only for customers calling-in from India.
** All customers calling-in from India need to call these numbers directly with out prefixing “0”.
** All callers who are calling – in from other countries outside India,
** please note that if this number lands on any other entity other than Acer Call Centers in India,
** it will be beyond the scope of Acer India Pvt Ltd. And Acer India Pvt Ltd will not be responsible for such calls.
** Please note that these numbers are allocated by Authorized Telco Service Provider of India.

Call Center Contact Number :
Timing : Monday to Saturday 9 AM to 6 PM (Excluding public holidays)
For sales related queries, contact us at
E-mail – ailenquiries AT acer.com
Toll free number – 1800 103 3311
SMS – 967 723 3311 (Standard rates applicable)

Products Category :
Laptop & Projector :
** 1-800-11-6677 (Toll free from all telecom operators).
** 0120-3807200 & 011-30233000(Standard call charges applicable).
** Email – ail.nbeasycare AT acer.com

Desktop, Monitor & Server :
** 1-800-11-4100 (Toll free from all telecom operators).
** 044-40284100 (Standard call charges applicable).
** Email – ail.dteasycare AT acer.com

Smartphone and Tablet PC support :
** 1-800-103-2237(Toll free from all the telecom operators).
** Email – ail.dteasycare AT acer.com

Acer India’s warranty service :
** Onsite service will be limited to the customer location, which is within 40 KM radius or within the Municipal Limits whichever is nearer from the Acer Service Provider (ASP) or as per the specific customer SLA defined with Acer India (Pvt.) Ltd.
** Any customer location beyond 40 km radius or outside the Municipal Limits will automatically be governed by the Carry in Service terms.
** Based on nature of the problem, the ASP can also provide tele-support to resolve the problem reported

Acer India’s service level :
** Response time – Next Business Day
** Resolution time – Five Business Days on best effort basis
** Business hours – 0900 hrs to 1730 hrs
** Business days – Monday to Saturday (Except Public Holidays)

Warranty Limitations :
** The warranty is not transferable from one user/customer to another.
** The warranty does not cover replacement of the Personal Computer (PC)
** Acer India will not be responsible for loss of data on the PC under any circumstances.
** Customers are encouraged to back up all data stored on the hard disk of their Acer India PC before giving the PC for service.
** Any software that accompanied the Acer India PC is on an “as is” basis.
** Acer India does not warrant the operation of any or all the software programs pre-loaded or added to the Acer India PC.

About Us :
At Acer we believe it only takes one explorer to change the world. And we believe that with the right tools, everyone has the potential to be that explorer.
We are more than a technology company, we are a nimble team of pioneers. Our passion for technology is rooted in what it enables people to explore and create. We see it as our responsibility to help people push beyond their limits, to spark curiosity and ignite discovery with the products we make. We encourage people to explore their potential and the world around them.Acer devices help people uncover their world faster, better and more securely. If you ask us what we do? Simple: We make tools for the modern day explorer.