Bharti Airtel Delhi Broadband Customer Support : airtel.in

Company : Bharti Airtel Limited
Head Quarters Location : New Delhi
Industry : Mobile Operators
Service / Product : Mobile Phone Operation
Website : www.airtel.in/

Broadband Customer Support :
Need assistance or want to share your Airtel experience with us? Here are a few simple ways to do that

Call us :
** As an Airtel customer you have the convenience to access our 24-hr customer service centre at 121, or call our customer care numbers (click here). from your Airtel landline to register your complaint.

Mail us :
** Email your questions, comments or suggestions to us at 121 AT in.airtel.com we will get right back to you.
** Please mention your airtel account and fixed line number in the subject of the mail without any space or any special characters between the digits for quick response.

Grievance Addressal :
Nodal Team :
** We aim to resolve all complaints at the first point of contact.
** In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal Team with your complaint reference number and details of grievance.
Working Hours : Monday to Friday; 9:30 am to 6:30 pm
Turn Around Time: 10 days

Appellate Authority :
** In case you are not satisfied with the resolution given by our Nodal Team, you may get in touch with Appellate Authority within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Team.
** To appeal please download the appeal form here. To view this form correctly, you will need Adobe Acrobat Reader.
** If you do not have it yet, download it for free here.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Turn Around Time: 39 days from date of receipt of appeal

Status of Appeals :
** To check status of your appeal, please click here.
** To compare the download speeds for different broadband plans, click here
Note:Calls made to numbers beginning with 1860XXXXXXXX is chargeable upto Rs.2/min

Terms & Conditions :
** a customer who pays online should not pay any amount to any FE or airtel executive – who commits reversal or do not have online CAF number which gets generated online –
** Broadband connectivity is subject to on ground feasibility at installation address – in case feasibility is not available charged amount will be reversed to the customer within 30 working days 500 rupees cash back will be given only to the customer who pays online and sign only the CAF which starts from “ON”

About Us :
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 307 million customers across its operations at the end of November 2014.