Western Digital Technologies Customer Support Phone Number : wdc.com

Company : Western Digital Technologies
Industry : Hardware & Software
Service/Product : Hardware Products

Website : http://www.wdc.com

Customer Support Phone Number :

Contact Numbers in India :
Warranty Support : 1800-200-5789, 1800-419-5591
General Support : 1800-200-5789, 1800-419-5591

Related : Image Business Machines Hyderabad Customer Care Toll Free Number : www.customercare.gen.in/6425.html

Customer Service :
** For service or support regarding your WD Store purchase, you may contact us by phone or via the Web.
** For technical support, please visit the WD Support site.

Phone Support :
Phone: 1-877-934-6972
WD Store customer support hours : Monday-Thursday, 8:00 a.m. – 5:00 p.m. Pacific Time, and on Friday from 8:00 a.m. – 3:00 p.m. Pacific Time.

Technical Service and Support :
** For service and support regarding all other concerns or questions, please visit the WD Support Web site.
** The Knowledge Base contains hundreds of detailed responses to common questions.

Free Shipping Offer :
** Receive free standard shipping (UPS Ground) on all orders within the Continental U.S. at the WD Store United States.
** Order subtotals are calculated after instant rebate or coupon discounts have been applied
** If you choose a different shipping method, shipping charges will apply
** Offer not valid for addresses in Hawaii or Alaska

Shipping Options :
** The WD Store offers a variety of shipping and handling options at several different prices and delivery schedules through UPS®.
** Please visit UPS.com for specific delivery times and service availability for your area.
** Orders placed for in-stock items before 10am PST (Pacific Standard Time), Monday through Friday will usually ship within one business day.

** Please note that we may have to verify your billing information. Any incomplete or incorrect information may result in processing delays.
** Unfortunately, you cannot change your shipping address or shipment method after your order has been submitted.
** The order is immediately sent to the fulfilment center and can no longer be changed by our system.

** If your shipping information differs from your billing information, your order may be delayed for verification.
** Due to shipper restrictions, we cannot deliver to PO Box or APO addresses.
** Please note that we do not offer Saturday, Sunday, or holiday shipping and deliveries.

** Shipment confirmation emails with tracking numbers are sent the business day after your order ships.
** We can only ship to addresses within United States.
** This store is intended only for consumers wishing to order WD products online for delivery in US.

** We are unable to deliver to international addresses from this store. Click here to go to WD Store site in your country.
** Shipping costs are calculated and displayed before you complete your order.
** You can find out the cost of the selected shipping method by placing products in the shopping cart and proceeding to the “checkout”.

** You can also see shipping costs, after placing your order, on the Order Acknowledgment e-mail and on the online Order Status.
** From time to time, it may be necessary to ship products with special handling rules, service levels and/or weight and size restrictions using another carrier.
** You will be notified at time of shipment which carrier has been selected for your order and details on how to obtain delivery information.

Estimated Delivery Times :
Standard Shipping :
** Delivered in 3-7 business days after leaving warehouse.

2 Day Shipping :
** Afternoon of the 2nd business day after leaving warehouse.

Next Day Shipping :
** Afternoon of the next business day after leaving warehouse.

Note :
** Selecting One-Day or Two-Day Shipping does not necessarily mean your order will arrive in one or two days.
** If your order was placed before our cut-off time of 10am PST, it can ship out of our warehouse on the same day otherwise it will ship on the next business day.
** There is no weekend pickup or delivery for One-Day or Two-Day Shipping.

Cancellation Policy :
** Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be canceled.

** To request cancellation of backordered items, please contact our customer service department using the Web support form and select “Cancel an order or item” as the subject.
** In the request, please provide your Order ID and the part number(s) to be canceled. If we are unable to cancel your order, you will be notified via e-mail.

If we are unable to cancel your purchase, you have two options :
** Refuse delivery of the product.
** This will send the package back to WD.
** Please allow 2 to 3 weeks for a credit to be issued.
** Accept the package and follow the WD Store returns process to return and receive credit for your purchase.