DTDC Supply Chain Customer Phone Number : dcgpac.com

Company : DTDC Supply Chain Ltd
Head Quarters : Bangalore
Industry : Online Shopping
Service/Product : Stationery Collection

Website : http://www.dcgpac.com

Customer Phone Number :

Phone No.: 08010 111 444

Related : Stationery Basket Delhi Customer Support Phone Number : www.customercare.gen.in/6290.html

Shipping Policy :
** Free shiping (Ground Shipping) for orders above Rs. 2000/- (in 350 cities)
** Free shipping (Ground Shipping) for orders above Rs. 1000/
** Flat rate of Rs. 49/- for order less than Rs. 500/
** Flat rate of Rs. 99/- for order less than Rs. 1000/
** Flat rate of Rs. 149/- for order less than Rs. 2000/

Return and Refund Policy :
What do I do in case I receive a defective / damaged item from DCGPAC?
** If an item ordered by you on Dcgtech is delivered to you in a damaged / defective condition, please email us at seema AT dcgpac.com for a replacement.
** When we ship out the replacement item to you, we will also have the defective / damaged item picked up from you at our cost.

How can I return a product ordered from DCGPAC?
** To provide you a worry free shopping experience on Dcgtech, we offer you a No Questions Asked Return Policy.
** Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund (excluding shipping costs).
** When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us.

Our address for returns is as follows :
India :
DCG Tech Ltd.
Trade Tower, Sec-21, Old Delhi Road,
Gurgoan, 122001
Cell +91 9871450001
e-mail: seema AT dcgpac.com

** We will refund to you the entire cost of the returned item, less shipping costs.
** Please note that we will provide a refund facility only for products bought from our store.

How and when will I get my refund?
** Upon receipt of your package with the item in it, we will initiate the refund process.
** The refund will be made to the same payment option(s) originally used to pay for the order.