Bigsmall Delhi Customer Care Phone Number

Company : Bigsmall
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Stationery Things

Website : http://www.bigsmall.in

Customer Care Phone Number :

Email : info AT bigsmall.in
Phone : +91-9899309888

Related : Nappa Dori Delhi Customer Service Number : www.customercare.gen.in/6300.html

Contact Address :
89, 100 Feet Rd,
Phase 2, Chattarpur Enclave,
Chhattarpur,
New Delhi,
Delhi 110030

Shipping & Delivery Policy :
** Bigsmall.in is committed to deliver your order with good quality packaging within given time frame.
** We ship throughout the week, except Sunday & Public holidays during the normal working hours.
** To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
** If there is no courier service available in your area, we will try and ship your items via Government Registered Bookpost or Speedpost but can not guarantee for the same.

How the delivery charge is calculated for multiple units?
** The shipping charge is fixed irrespective of the number of products in your cart.
** Even for multiple products ordered the programme adds up only Rs.50 on the product total.
** Our prices are all inclusive. All taxes are included with the list prices.

How long does it take for an order to arrive?
** Orders placed before 2pm are dispatched the same working day or a few days before as per the delivery date specified by you at the time of placing the order.
** Most orders are delivered within 3 to 5 working days from the dispatch date.

** Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers can not be attempted the recipient might be asked to pick it up from the delivery centres.

What if I receive the product is received in damaged condition?
** If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.

** Also, please call our customer care at +919899309888 or email us at info AT bigsmall.in mentioning your Order ID.
** We will personally ensure that a brand new replacement is issued to you with no additional cost.
** Please make sure that the original product tag and packing is intact when you send us the product back.

Cancellation & Refund Policy :
How do I cancel an order on bigsmall.in?
** If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
** Simply mail us at info AT bigsmall.in with your order number mentioned in the subject line.

For outright cancellations by you :
** If you cancel your order before your product has shipped, we will refund the entire amount after deducting the bank transaction charges as per RBI norms.

If the cancellation is after your product has shipped :
** If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Refund Policy :
** Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy :
** In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer.
** Let us know & we’ll help you regarding the same.

** If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.

** Also, please call our customer care at +91 9899309888 or email us at info AT bigsmall.in mentioning your Order ID.
** We will personally ensure that a brand new replacement is issued to you with no additional cost.
** Please make sure that the original product tag and packing is intact when you send us the product back.