Raymond Thane Customer Toll Free Number : raymondnext.com
Company : Raymond Limited
Head Quarters : Thane
Industry : Online Shopping
Service/Product : Men, Women Wear, Ready made Clothes, bed Sheet,etc
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Website : http://raymondnext.com/
Customer Toll Free Number :
Call Us : 1800 22 1925
** Should you require any assistance, please feel free to call our customer care executives on 1800 22 1925, any time and any day of the week, with the exception of public holidays.
Related : Ashika Textile India Mumbai Customer Support Phone Number : www.customercare.gen.in/6022.html
** Alternatively, you can also drop in mail at cs AT raymondnext.com
We are also available at :
Ecommerce
Raymond Limited, JK Gram
Pokhran Road Number 1
Thane West – 400 606
Maharashtra, India
Shipping Policy :
** Currently, each order may be shipped only to a single destination address.
** If you wish to ship products to different addresses, you shall need to place multiple orders.
** Also, we currently ship products only within India.
** We ship on all week days (Monday to Saturday), excluding public holidays.
** To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
** If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care no (1800 22 1925) or mail us at cs AT raymondnext.com, mentioning your order & item reference number.
** We shall make our best efforts to solve your complaint.
** Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations
Delivery Times :
** Depending upon the location, order of fabric, gift packs, readymade garments and accessories should ideally reach you within 7-10 working days.
Shipping Charges :
** Shipping is Free on all orders at raymondnext.com unless otherwise expressly mentioned.
Returns and Exchanges :
** raymondnext.com is committed to ensuring your satisfaction with any merchandise you have ordered from us.
** In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected for example Color, Design or Size of the product is not which you have ordered online at .raymondnext.com, then log complaint to our customer care help desk within 24 hour of delivery.
** Follow the instructions given by our customer care executive to return the product.
** You may return the merchandise unused condition as you received it, in its original packaging along with original tags within 15 days from the date on which these goods are delivered.
** On verification and approval of your complaint and product returned by our team, you will be provided with credit points in your wallet, equal to your Purchase Value which is redeemable only Online at raymondnext.com to buy any product .
** In case wish to return any merchandise which is delivered to you in damaged condition or not as ordered, please call our 24/7 customer helpline 1800 22 1925.
** We shall initiate a pick-up from your home through our courier partners at the earliest and arrange for a replacement of the merchandise, subject to the result of a detailed inquiry and quality check at our warehouse.
** Any returns/exchanges by courier, must be accompanied by the original sale invoice, which is shipped along with the products.
** We will not be able to accept returns which are not properly accompanied by the proper sales invoice or poorly packaged.
** Before accepting delivery of any merchandise, please confirm/ ensure that the packaging has not been damaged or tampered with.
** If you think that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, then refuse to take delivery of the package, and call our Customer Care.
** We shall ensure that replacement delivery is made to you at the earliest.
** We ensure that you are fully satisfied with any merchandise you order from raymondnext.com, for hygiene and other reasons we shall be unable to accept returns or exchanges of used tee, belts, innerwear and gift vouchers.
** Customized garments or tailored garments will be taken return if there will be any issue with original quality, color of material and any deviation with ordered styles and measurements only.
** If tailored styles and measurements are same as ordered then return will not be entertained.
I am a regular user of Ramarraj cotton Dhoti for close to a decade or so . A retired Bank Executive in Top Management Grade of Public Sector Bank, I have never thought of any other products for my own use and recommend to my own relatives and friends going purely by the quality. No advertisement influenced me at any point of time and it is – i repeat – purely on quality. Of late, I find it sickening your publicity advertisement in the electronic media and I firmly believe that your product doesn’t require publicity through some movie actor shown wearing it and his un-impressive comment on the product may not help improve your marketing. Y don’t you come out with some publicity material showing your product process and the weavers from ordinary background and in the process, you can done such amount you spend on publicity for charity like education, welfare of your low grade workers. I believe, no publicity is needed for a quality product particularly by movie actors and its superior quality is the best publicity. I in fact mute the TV when ever this advertisement comes and must be -many must be doing the same Overdoing of anything will have reverse result. Read this and if you feel it acceptable, adopt it – bring change. Yet I will continue to be your regular customer muting the advertisement whenever it comes on the TV. Believe in one thing,Keralites are different and they don.t worship movie idols. Good luck