Zomint Ecom Bangalore Customer Care Phone Number

Company : Zomint Ecom Pvt Ltd
Head Quarters : Bangalore
Industry : Online Jewellery Shopping
Service/Product : Gold, Silver, Diamond, Gems,etc

Website : https://www.zomint.com/

Customer Phone Number :

Phone: 080 2254 7000
Email: hello AT zomint.com

Related : JohariShop Bangalore Customer Enqueries Number : www.customercare.gen.in/5945.html

Contact Address :
1140, VGR Essor,
3rd Floor, 17th Cross ,
7th Sector,
HSR Layout,
Bangalore – 560102

Exchange Policy :
Plain Gold Jewelry :
** For Plain gold Jewellery, un-studded products are exchange at the prevailing rate of gold along with 10% labour charge.

Jewelry product with diamond :
** Jewellery products consisting of studded diamonds exchange at 80% of current market value

Jewelry product with Gemstones :
** Jewellery products consisting only of Gem Stones exchange at 70% of current market value
** Additionally here are the other exchange options/conditions that might be applicable:
** If you had received a discount or a free gift while making your purchase, we will be deducting the original discount amount or free gift value, whichever applicable.
** Alternatively, you can choose to return the free gift as well.
** A 10% of this amount, subject to a minimum of Rs. 1,000, will be deducted towards melting and recovery costs.

** This will be done on a per product basis, in case you are returning multiple products.
** You will be given a voucher for this value which remains valid for 6 months and can be used to purchase anything from Zomint.
** Please note that this voucher cannot be en-cashed.
** In all cases, current market value will be determined by zomint.com.

Frequently Asked Questions :
Where is your jewellery made ?
** All our Jewellery are made in india. Our Jewellery are offered directly from the manufacturer, So we are able to give our customers competitive price.

Are prices subject to change ?
** Prices are subject to change without notice.

Do you offer discounts ?
** Yes, We do offer discount from time to time, promotional offers and gift vouchers to its customers.

Do you sell gift cards or gift certificates ?
** Yes, Please contact our Customer Care at +91 9845557349 or hello AT zomint.com.
** Our Team is always happy to help you with gift card.

How should i place an order ?
Please Follow The Simple Steps :
** Select your piece of Jewellery and “Add to cart “.
** Click on ‘ Add to your cart’ if you have finalized your order, else ‘Continue Shopping’.
** If you are registered already, Enter your Email Address and Name on the Checkout Screen or signup.
** Enter your shipping details and continue to the Payment Options.
** Select your Mode of Payment and Place the order
** You will receive an order confirmation email to the e-mail you provided while placing your order.

How do i make payment ?
** You can make payment through an Online payment gateway facility that will enable you to make payments using a credit/debit card and cash cards.

Is there any hidden or addition cost to deliver the product to home anywhere in india ?
** No, there is no hidden charges or additional cost.
** We provide free shipping on all items within India.

How do i track my order after it has been shipped ?
** Please log in to your Zomint account and track your order in the “My Account” section.

What is the estimated delivery time from the order of purchase ?
** We normally require 3-4 Working days for Gold Coins, 10 Days for Diamond Jewellery and 15 Business days to deliver Solitaire anywhere in India.
** However, delivery time would at times vary from product to product.
** Please check the product page for details.
** Please note that the business days mentioned do not include weekends and festive holidays.
** If you made an order for customized jewellery, it takes us 15 to 19 business days to deliver the product to your home.