Indraprastha Gas Delhi PNG Domestic Customer Care Number : iglonline.net
Company : Indraprastha Gas Limited
Head Quarters : Delhi
Industry : Gas
Service / Product : Gas Services
Website : www.iglonline.net
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Indraprastha Gas Customer Care Number
24 Hours PNG Domestic Customer Care Number : 011-45195959
Gas Pipeline Leakage : 9810117201
Delhi Fire Service : 101
Related / Similar Service : GAIL Gas Toll Free Number
For PNG contact us at : customercare.png AT igl.co.in
For CNG contact us at : customercare.cng AT igl.co.in
Contact Address
Indraprastha Gas Limited
IGL Bhawan
Plot No. 4, Community Centre
Sector 9, R K Puram
New Delhi – 110022
Phone : 91-11-46074607
Fax : 91-11-26171860/26171863/26171921
PNG Customercare No. :
18001025109/18001805109
Emergency Leakage No. :
1800-111-817
155216
About Us
Incorporated in 1998, IGL took over Delhi City Gas Distribution Project in 1999 from GAIL (India) Limited (Formerly Gas Authority of India Limited).The project was started to lay the network for the distribution of natural gas in the National Capital Territory of Delhi to consumers in the domestic, transport, and commercial sectors. With the backing of strong promoters – GAIL (India) Ltd. and Bharat Petroleum Corporation Ltd.
(BPCL) – IGL plans to provide natural gas in the entire capital region . IGL continues to augment its infrastructure so as to meet the increasing demand of CNG arising out of growing number of CNG vehicles in Delhi.
The growth drivers for increase in demand of CNG are – car manufacturers coming up with CNG variants and Delhi Government’s directive making it mandatory for all LCVs operating in Delhi to run on CNG. The company is in the process of enhancing its compression capacity by adding new stations.
I have applied for the IGL gas connection. The payment of Rs.1000/- has been made on 7th July 2020 with BP Number 1000220049. My gas connection is not turned on till now. You are requested to do the needful.
Dear Customer care (PNG Domestic)
I have received the online PNG estimated Invoice “120000391999” dated 14.05.2020 with 875.26 INR. Then, I was sent the meter reading photograph at 18.05.2020 on giving Whatsapp number for updated retail invoice. So, I have eagerly been waiting for update invoice before due date.
I want details of my igl Bill for April 2020 .My BPNo.is 4000167914′
BP No. 4000996846
The cheque is cleared, documents submitted, survey done. Please schedule the PNG connection soon. Both me and wife are senior citizens living alone.
Dr. Himadri
No connection since 3 months
Payment deducted 3 months before
No response recieved from customer care
Pathetic service
b.p number-4000882714
my BPno. is 5000129226. my address is tower 9/903 (rest is same).
My BP Number is 4000769073. My correct name is SHAIL GUPTA. You have recorded SAHIL GUPTA in your record. Please correct my name in your record.
I, Harish Kumar Loh, residing in Flat No-58 C (first floor) DB Block, Harinagar New Delhi-110064, had applied for PNG connection on dated 27/06/2019 & paid Rs 6000 (six thousand) through cheque vide no- 358127. The same was credited to your organization (IGL) & can be verified by my bank details.
Besides reported the matter 3 times, my PNG connection is not realised. I, request you to expedite the process of installation urgently & stop the rumours by your customer care team.
Mr. Naushad, customer care personnel called me & assured that connection will be done within a week. It is also a false assurance as usual which I have faced previously 3 times.
If I have to face such type of harassment before the connection then it is havoc after the connection.
I, request you to do needful for refund my security deposit amount Rs 6000 as earlier as possible
My BP Number is 4000378616. This connection is in the name of my father Mr.Sat Pal Bhalla who has expired unfortunately. So I would like to change the name of my connection for which I would like to know the process.
Please note your site: “24 Hours PNG Domestic Customer Care Number : 011-45195959: Always busy number, call on later”.
My BP Number is 4000150249, We are fed up for this number having a phone call, every time it is showing busy. I have a problem of my PNG bill. Charges have been imposed on my bill which are not justified. Who will solve my problem, without talking, I am unable to pay my bill.
I don’t have BP number. Please send it soon.
My BP number is 4000141476 and I have not received bill for this BP Number. Would you please let me how much payment I have to pay as it is not possible to clear the due without going through the bill which I am not receiving for the last 5 to 6 months. Would you please send the bill on my registered mail with you to avoid any discrepancy arises?
I have forgotten my BP number. Please do needful.
My BP number is 4000186679. I need a copy of the bill as current bill is very high. Need to check.
Please send my bill detail so I can make payment. My BP number is 1000102105.
My Business Partner number is 1000118363. I want to change my consumer contact number as 99680XXXXX. Kindly effect changes in your records and the oncoming bills.
My BP Number is 4000634618. Cheque for Rs. 6000/- deposited in July 18, still no PNG connection at my residence in Paschim Vihar.
I am GS(RWA) resident of East Laxmi Market Street, Delhi. There is no PNG main line in 50 to 100 mtr area. Many resident of colony are already apply for connections (or) deposit full payment cheques. Please send concern person contractor (or) IGL staff and verify (or) inspection by IGL officers. This is serious Matter.
BP Number is 6000056072, paid full payment of Rs.6000 in March 2018 for piped domestic gas connection. Despite repeated reminders neither anybody visited premises for METER installation nor any attempt was made to contact me on mobile.Via emails getting reply that matter is raised/resolved. Request early and immediate action for provision of new gas connection.
All help line numbers are busy, holding for 30 minutes and more but no talks. Where to lodge complaint? Please provide Whatsapp number. My BP number is 4000069820. We are not getting GAS in Ashok vihar, Phase-1, Delhi 110052. Please respond.
IGL Helpline Number 18001025109 is incorrect. Nobody picks up the receiver on dialing 01145195959. I have been trying for the last 10 minutes. Please provide me the WhatsApp Number for sending my IGL Meter Reading every month. I sent the reading on 9th October 2018 at WhatsApp number 9810268904 & it has not been seen. On 10 October, I sent the same reading to ebillonline AT igl.co.in. My BP number is 1000028356.
Domestic PNG number is 4000055234. I have not received the bill for current month so far, I paid Rs.461/-on 25.07.2018 against that bill. Please register my complaint & send the Complaint number.
My BP number is 4000296912. I sold my house in Dilshad garden and planning to buy flat in Vasundhara Sector 2. The flame under construction and so be ready by January, 2019. I would like to know that, can transfer this connection to Vasundhara, Ghaziabad when I get possession of my flat. Please let me know the reply on my degree mobile (or) email registered with us.
My CA Number is 4000326758, I have not received the bill yet. Contact multiple times and no one visited to capture the reading as well.
The mobile number given is out of service & the landline number is busy. We have a leakage in the line where should we make a complaint.
Information available from the Official Website :
I am waiting for my line. I paid all money and still I don’t have BP number.
In the month of March my husband passed away. I request you to change the registered mobile number and the mail Id for further communication.
I had applied for PNG new connection. Feasibility of premises has been done and a BP number has been allotted via SMS and the number is 400488569. The person deputed for feasibility was carrying some mistakes in my address. So please find the correct address and provide the connection at the earliest.
We want to change the location/position of our pipeline in the same house. Whom should we contact? The customer care numbers are not working.
BP.Number is 4000040197, my old Gas Burner is not working properly, as such I purchased a new one. Now it is to be installed in place of old one. Hence request you to kindly depute your Engineer to install the same at the earliest.
Both the numbers mentioned for Customer care helpline are not working. I have a gas leak problem.
My bp number is 7000009480. I change my mail id, but customer care number is busy all time. How can I change my mail id?
My bp number is 4000320747. My gas burner is not working properly.
Bp Number : 1000046818
Gas pressure in my house(c-614,New Friends Colony) is quite low. I have been trying Toll-Free Number for a few days but I am unable to register my complaint due to never-ending wait. Please get my complaint registered under intimation to me.
I am extremely upset with your customer service. I registered for new connection on 20th April 2016 and mater installed on 22nd July 2016 and till now I haven’t received any connection. If you didn’t want to give the connection why do you deducted money from bank? I am living in C-14/8, Radio colony, Kingsway Camp, Delhi-110009. Almost all the peoples get the connection. I haven’t received the connection yet. I also made the payment by Cheque No. 543197 dated 20-04-2016 drawn on State bank Of India, I send you many mails but you replied “We have acknowledged your request. Kindly provide your BP no and lead number/ registered mobile number for better assistance.” But You have not issued me any BP number or lead number. I sent many times my registered mobile phone number.
My BP number : 7000025174(Rahul Kumar Singh)
Reference Invoice Number : 1000017877984 dated 30.12.2016.
My problem is that my above bills are incorrect. My Present Meter is Black:0022 & Red:3707 as on date. My Flat is remain closed since long. Please reconcile the bills and intimate actual bills immediately so that the same can be make payment in due time.
My BP number is 4000417684. I am neither getting my bills nor getting an SMS alert. No one has visited to check the meter readings. Please let me know the process for payment of dues.
My BP No is 4000091067. Meter reading could not be taken as I was out of city. As required by you in your message of dated 26.9.2016 I am sending the meter reading as 735 noted on 29.9.2016 for necessary action at your end.
My BP No.is 4000091067. Meter reading could not be taken as I was out of city. As required by you in your message of dated 26.9.2016 I am sending the meter reading as 735 taken on 29.9.2016 for necessary action at your end.
My bp no is 1000196097. I have applied for new connection on 22nd Aug 2016 but no response received after lapse of one month.
I want to change mode of payment from cash to ECS. How can I change?
I want to change the position of my burner that is why services are required for changing the knob.
BP No.5000018542 – no PNG is being consumed against this BP No. since last more than a year and am being billed with Min. Charges. Rs.2531.72 is held by IGL against average billing. As the house is vacant, would request plugging supply at delivery point. Tried many times contacting over phone with Customer Care without success.
My bp no is 7000096531.
Name: Rakesh Koul.
I have not received the bill which was due in the first week of August,2016 even not on my e mail id.
My B.P.No is 4000374214.
For current bill last date by 5th Aug,2016 but no such details. Please tell me how can I get the details of current bill or send me details of current bill.
In 2016, I have received only 1 bill in April,16. Earlier I used to get SMS from IGL indicating Amount & due date for payment. Today, I have received a message fom IGL stating Bill amount of ₹1520/- is pending against me. I would like to inform that I have not received any bill after April,16. Request investigate why Bills and Alert messages are not being sent to the consumer.
IGL BP no. 1000071557
My BP NO.is 7000090559. This is in the name of Pushpa Pandey. Now I want to transfer in my name. What to do?
BP No 1000058556
What is the procedure for change of ownership name,as I have purchased the apartment with this connection?
I have lodged complaints on 14062016 but not attended till date.
Not received any bill for last three months. Complained earlier also.
My BP No is 1000195390. Please register me for payment.
My request on dt. 4/05.2016 for re instillation of gas connection but till today no one man come and solve my problem. Please solve my problem as soon as possible. My connection No is BP No 4000173584.
BP No : 4000279429
Complaint No : 9900162485 (Dated 23-2-2016), 9900255791(Dated 25-5-2016) and 9900259218(28-5-2016) still not resolved. Customer care always done it will be done tomorrow. Can authorities tell me when that “luck tomorrow” will come. If a normal complaint cannot be solved within 3/4months, what happen about major complaint.
I hope authorities inquire in it and get my complaint resolved tomorrow.
V.k.sharma, K-19, sector XI NOIDA – BP NO. 5000030367,
I am not getting SMS on my registered phone the amount to be paid by me on the png bill regularly. Shall be grateful if you could kindly inform me through SMS the bill amount to be paid by me for PNG usage. THANKS
My BP no is 4000067863. Till now I have not received my PNG bill, the amount showing in IGL login account is zero. Please tell me the frequency of bill.
BP Number is 4000041071. My old gas stove was not working so I had to purchase new Gas Stove. Please depute someone to connect the new stove with the Gas Pipeline tomorrow. I also undertake to pay all the necessary charges to Indra Prastha Pipeline. Thanking you,
I have three connections for three floors GF, FF, SF with BP numbers 4000138670, 4000138671, and 4000138672. While I receive bill for FF and SF On my email id. I did not get bills for GF. Could you please register my email id for GF also? Since I have to recover the money from my tenant I should know the amount regularly.
MY BPNO.7000039468 AND 7000039493. BILLS ARE NOT RECEIVED FOR MARCH BILL EVEN MESSAGES ARE ALSO NOT RECEIVED.FOR THE LAST 7 DAYS CUSTOMER CARE NUMBER IS NOT CONNECTED.I WANT TEMPORARY DISCONNECTION OF CONNECTION NO.7000039493.
My Ref No is 2014260437. Last evening I checked the Status Report on your site. It reads as follows:
“Technically not Feasible. Due to unavailability of underground pipe line in your vicinity. Your request will be considered in future on completion of underground pipeline subject to receipt of digging permission”
This is gross mis- statement. I live on first floor, B-6, Hauz Khas, New Delhi, 110016, Pipeline gas was installed on the ground floor of the same premises about 4 months ago. Installation has been intentionally not done on 1st, 2nd, and 3rd floors. I do not wish to record the reasons why the contractor/ his labor force did not install the pipeline on floors other than the ground floor.
Please ensure the installation is done expeditiously under intimation to me at my email.
First Name : Satyapal Singh
Last Name : Tomer
CA Number : 4000288557
Amount Before Due Date : 1251.830
Due Date : 04.01.2016
Amount After Due Date : 1276.870
Amount to be paid : 1251.830
HOW CAN I APPLY TO NEW PNG CONNECTION?
PLEASE HELP ME
Please enter your BP Number and the mobile number registered with IGL in the below link to create a new account
https://webonline.igl.co.in:8077/sap/bc/bsp/sap/zumcui5/webcontent/index.html?existingConnection#page|{%22id%22%3A%22createAccount%22}|0
Bill not received against b.p. no. 4000288557 w.e.f.27.7.2015
My bp no.is-1000127243. Please send bill of my igl connection which has not been sent/generated. Register my complaint & tell me the complaint no..
Bhartendu mishra
c/oHaridas
c-45/y-4 dilshad garden delhi-95
PNG complaint redressal
IGL 24*7 Customer Care No. 18601801817 & 01247105959
B.P NO- 1000069078
I HAVE NOT RECEIVED CURRENT BILL COPY
SO PLEASE URGENTLY SEND ME THE CURRENT BILL COPY
All customers are required to register themselves in the new portal with a fresh username and password. Please note your old portal login password is no more valid.
For registering please click on “CUSTOMER REGISTRATION” in Customer Zone section.
B.P No.4000286833. The bill for the period from 21/8/2015 to 2/10/2015. The real consumption of units is lesser than that of units on bill. And a bill of Rs.2732 was sent. Please send your executive to check the metre once again.
B.P. No. 7000014660. The bill for the period from 28/08/2015 to 17/10/2015 = 581 units total (82 units consumption), however, the real consumption is 528 units till today itself. And a bill of Rs. 2197/- was sent, but the actual consumption for the above said period is 21 units only. Please correct the bill and send a revised bill accordingly for the above PB No. 7000014660.
Thanks.
My bp no is 1000060418. Reference invoice no.1ooo13858666 dated 14.10.2015. I have received bill on 08.11.15 due date is 04.11.15. Who is responsible for this lapse?
My BP number is 4000002278. I have not received PNG on due date 16-01-19 till now. However, I have made payment on 20th January 2019 with out late payment for Rs.755.38 going through your IGL site. On enquiring customer care why your office is failing to delivered bill through email they are asking pay late payment which was not our fault. Kindly remit late fee against BP number and also intimate who is responsible for this lapse and who will pay late payment?