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Rose N Cakes Delhi Customer Care Number : rosencakes.com
Company : Rose N Cakes
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Wedding,Anniversary,3D,Designer Cakes,Cupcakes,etc
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Website : www.rosencakes.com
Customer Care Number :
Telephone: +91 9990162888, +91 9654220806
Email :
** rosencakes AT gmail.com
** admin AT rosencakes.com
Related : Yummy Cakes India Delhi Customer Order Number : www.customercare.gen.in/5519.html
Contact Address :
Tumlare Travel Services
Road no.44, Rani Bagh,
Saint Nagar Delhi,
Rani Bagh, Pitampura,
New Delhi,
Delhi 110034
Shipping and delivery policy :
** rosencakes.com is committed to deliver your order with good quality packaging within given time frame.
** We ship throughout the week across India and internationally.
** To ensure that your order reaches you in good condition, in the shortest span of time, we ship through our delivery boys and in other cities through our vendors.
** If we have to courier, we use reputed courier agencies only.
** If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units?
** The shipping charge is specified separately for every product or it may not be chargeable if not specified .
** Our prices are all inclusive with the taxes Shipment to major cities like delhi ,mumbai,kolkata is free but it is chargeable by Rs 250 for 2 tier and 3 tier cities
How long does it take for an order to arrive?
** Orders are dispatched within 2-6 hours on same days or as per the delivery date specified by you at the time of placing the order.
** Most orders are delivered within 2 to 5 working days if you order for a courier product.
** Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
** If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
** Also, please call our customer care at +919990162888 or email us at rosencakes AT gmail.com mentioning your Order ID.
** We will personally ensure that a brand new replacement is issued to you with no additional cost.
** Please make sure that the original product tag and packing is intact when you send us the product back.
Cancellation & Refund Policy :
** Rosencakes.com believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on rosencakes.com?
** If Customer wishes to cancel his/her order with prior notice of 24 hrs from date of delivery we may consider it.
** And a 50%-100% Refund will take place in form of Credit Vocuher.
For outright cancellations by you :
** If you cancel your order before your product has shipped, we will issue a Credit Vocher of paid amount or partial amount refund depending upon nature of Cancellation.
If the cancellation is after your product has shipped :
** If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refund Policy :
** Refunds will be made in the same form of credit voucher only.
Over all Good experience.
It makes sending flowers to outstation so easy! Such a wide range of beautiful choice of flowers and economic too. Just love it.
I am very much satisfied with each and every order delivered by rose n cakes. I would like to express my gratitude towards whole rose n cakes team to make my family and dear ones happy with their fabulous service and quality products.
Never fails to deliver the orders. Amazing experience at all times. Hope you are able to cater to each corner of India. All the best for growing.
The item quality is good. It was a properly packed and delivered on time by a professional delivery boy. This is an awesome way to gift dear ones.
On time delivery, polite delivery person. Quality of items are good. I have used rose and cakes more than 20 times and it has the charm to deliver the best quality with best person. They know the emotions of person and they try to make occasion more special by delivering on time. No hidden charges.
Awesome services. Thanks Rose and Cakes.
Please don’t opt for their service. Sofia, the one who assured to deliver the cake on 04/12/2018 after continuously asking now says she will re-deliver it on Friday but the occasion was on 4th December. Very worst service.
Order Id is 5695, concerned person on chat is Sofia assured and that the delivery can be done today midnight (between 9 pm to 12 am) and you have failed to fulfill your commitment. Now I don’t want the gift when the occasion have passed away. Kindly refund my amount back to my bank account
A/c holder name :- Shalini Pandey
Bank Name :- Indusind Bank
Account number :- 100030150202
Really very bad services.