GeoDirect IT Services Pune 24×7 Call Center Number : ecabs.in

Company : GeoDirect IT Services Pvt. Ltd.
Head Quarters : Pune
Industry : Cab booking
Service/Product : Taxi Booking Service

24×7 Call Center Number

Call Us : 020-66466646, +91-9167211140/39/38
WhatsApp : 9833769166
Email Us : support AT ecabs.in

Related : WIWIGO Technologies Delhi 24×7 Customer Helpline Number : www.customercare.gen.in/5357.html

Mumbai :
24×7 Call Center : 020-6646 6646 & 09167211138 / 39 / 40
WhatsApp : 9833769166

eCabs work 24×7 :
** eCabs is a service operated by GeoDirect IT Services Pvt. Ltd.
Call Center : +91-9167211138/39/40 (Prefix 0 in place of +91 when calling from India)
Email: support AT ecabs.in
Send your reviews/feedback : feedback AT ecabs.in . You can also contact our senior manager at this email.
Chat: Click Live Chat link to Chat
Inquiry/SMS: Just fill and submit our inquiry form at the bottom of this page and we will receive an SMS.

Contact Address :
Pune :
GeoDirect IT Services Pvt. Ltd.
2B, The Avenue,
Pune Sholapur Road,
Magarpatta Chowk,
Hadapsar, Pune 411028

Mumbai Office :
GeoDirect IT Services Pvt. Ltd.
204, Railway Station Complex,
CBD Belapur,
Navi Mumbai,
Mumbai 400614

Delhi :
GeoDirect IT Services Pvt. Ltd.
UG-11 Shivlok House 2,
Karampura Complex (Moti Nagar),
New Delhi – 110015

FAQ :
How can I make payment to eCabs?
eCab offer following payment modes :
** EBS Payment Gateway – Indian Credit & Debit Cards, Netbanking
** Paypal – International Credit Cards (without becoming member of Paypal)
** Paypal – with your Paypal account balance
** ICICI Bank – Bank Transfer, RTGS/NEFT
** ICICI Bank – Cash/Check Deposit
** Cash Pickup in Cities like Mumbai/Pune
** In certain cases we accept Cash on Pickup
** For Mode details visit our details Payment Methods page

Can I cancel/postpone my online booking?
** Yes you can cancel or postpone the booking by calling our call center.
** In case the payment is not made using Credit Card/Paypal instead of refund credit note/coupon will be issued for future booking.
** For Cancellations 24hrs or before the Pickup time, no deductions will be done except transaction charges if any.
** For cancellation within 24 hours but before 3 hours of booking, 25% cancellation charge is applicable.
** For cancellation within 3 hrs of pickup time 60% cancellation charge is applicable.

What will happen after online booking?
Once you have made the booking :
** You will receive email notifying that we have received your booking information.
** You will get a confirmation email after our team manually verify and confirm your booking.
** We will check pickup/drop address or and your notes and contact you if we need more details.
** On the day of Pickup you will receive SMS with Name & Mobile number of the Driver at least 3 hrs before the pickup time.
** Driver shall reach you in time or will call you for directions if required.
** In any case you can always contact our Call Center who will help you with any information or provisioning the service.
** In most cases our team will also make a phone call after booking and check if you have received required information and if have any questions.

When will i get booking confirmation and invoice ?
** You will first get booking notification, followed by booking confirmation normally within few hrs to 24hrs (or a phone call for confirmation).
** You may also receive SMS. Electronic Invoice/Bill is generated after you have completed your journey and emailed to you.
** Printed copy of the Invoice is normally not available with driver and shall be sent to you only on request by courier.