Microsec Health Buddy Kolkata Customer Help Line Number : sastasundar.com

Company : Microsec Health Buddy Limited
Head Quarters : Kolkata
Industry : Online Pharmacy
Service/Product : Orthopedic, Protein & Supplements, Ayurveda & Herbs, Diabetes, Health Devices ,etc

Website : www.sastasundar.com

Customer Help Line Number :

** If you have any query or need our help, please let us know.
** Simply call on 033-30803080/033-66806680
** Email us at care AT sastasundar.com

Related : Torrent Pharmaceuticals Ahmedabad Customer Contact Address : www.customercare.gen.in/1583.html

Registered Office :
Microsec Health Buddy Limited
AZIMGANJ HOUSE, 2nd Floor,
7, Camac Street,
Kolkata – 700 017
West Bengal
Email : care AT sastasundar.com
Phone : 91-033-2282 9330
Fax: 91-033-2282 9335

Shipping Policy :
** Free Shipping on orders above Rs. 250/- within serviceable area.
** There will be a charge of Rs. 50/- for shipping on orders below Rs. 250/-
** COD facility is available for all orders in serviceable area.
** New order number is to be entered while placing return request for Doctor Changed Medicines Cases.
** If the new order id is not mentioned in remarks field, then the return request will not be accepted.
** Your order will be delivered in 72 hours in serviceable area.

Return and Replacement Policy :
System / Process :
** Healthbuddy and Customer both can initiate return request from their login.

Conditions & Guidelines :
** The sales return of temperature controlled products (i.e. Insulin, Injection, temperature controlled eye drops, chocolates, etc.) will not be accepted, except received damaged.
** In case any customer is denying to accept non returnable products (i.e. Chef On, Insulin, Injection, etc.), then those return needs to be updated in system within 1 Day.
** New order number is to be entered while placing return request for Doctor Changed Medicines Cases.
** If the new order id is not mentioned in remarks field, then the return request will not be accepted.
** The return of products should be in good condition otherwise it will not be accepted as return.
** The return of unsealed products will not be accepted.

Note :
** If you have received a damaged product, please initiate a return on our website/app within 3 days from the time of our delivery.
** Our Healthbuddy will pick the damaged product from you at no extra cost.

Cancellation Policy :
** You can Cancel an order in “In Process”/”Order Placed” status by clicking on the Cancel link/button.
** You will be able to Cancel an order within 3 hours of placing the order provided the order has not been confirmed/processed by us.
** However, you will not be able to cancel those orders that have already been confirmed/processed by us.