Philips India Gurgaon Customer Support Number : buy.philips.co.in

Company : Philips India Limited
Head Quarters : Gurgaon
Industry : Online Store
Service/Product : Personal Care, Household Items,Air Purifier,etc

Website : https://www.philips.co.in/

Customer Support Number :

For Support : 0-(120)-497-0911
Phone: 0-(120)-497-0911
Email:estore.support@philips.com

Related : Dew Solutions Gurgaon Customer Service Phone Number : www.customercare.gen.in/3739.html

Contact Address :
Philips India Limited
9th Floor, 9B, DLF Cyber City
DLF City Phase III
Gurgaon 122 002
India

Shipping Policy :
How do I check the status of my order?
You can track the status of your order in the My Account section of Philips India eStore.

Do I have to pay any delivery charges?
Delivery charges are applicable for an order value of less than Rs 500. The delivery charges will be displayed on the Shopping Cart

Do you deliver to all locations in India?
Philips India eStore delivers to most locations within India. However, for logistical reasons, we are unable to deliver to a few locations right now.

How will the delivery be done?
Philips India eStore process all deliveries through reputed couriers. Once your order is shipped you will be provided with an Airway Bill Number and the name of the courier partner that you can use to track your delivery on the logistic company’s website.

Returns :
How do I get a defective item, ordered on Philips India eStore, replaced?
Product Damaged in Transit :
** In case the product you receive is in damaged condition, please write to us on estore.support AT philips.com within 24 hours of the receipt of the product to register your complaint.
** Our logistic partner will collect the damaged product with all inbox accessory and you will be shipped a new product.

Timings :
** Monday to Saturday 09:00-21:00
** Sunday 09:00-18:00

Cancellations :
When can you cancel an order?
** Order once placed shall not be cancelled.
** Savex will not accept any cancellations against orders paid for using online mode of payment (credit/debit card and netbanking).
** customer agrees not to dispute the decision made by Savex and accept Savex’s decision regarding the cancellation.

Savex also reserves the right to cancel your order in case of:
** Problems identified by our credit and fraud avoidance department.
** Inaccuracies or errors in Product or pricing information.
** Limitations on quantities available for purchase.
** Any other reasons beyond reasonable control of Savex.