Fashos Delhi Customer Help Line Number

Company : Fashos
Head Quarters : Delhi
Industry : Online Sports goods
Service/Product : Golf Kits, Cricket Gears, Individual sports wear or any other sports gadgets

Website : www.fashos.com

Customer Help Line Number :

Guest Relations & General Enquiries :
Phone: 011 – 42333838
Time : Monday – Saturday 10:00AM-6:00PM(IST)

Related : STB eRetail Delhi Customer Help Line Number : www.customercare.gen.in/4486.html

Email: guestrelations AT fashos.com
Note : All email inquiries are generally answered within 1 business day

Marketing Enquiries :
Please email to: info AT fashos.com

PR & Media Enquiries :
Please email to: media AT fashos.com

Merchants, Partners & Corporate Enquiries :
Please email to: affiliates AT fashos.com

Corporate Office :
459, First Floor,
Patparganj Industrial Area, F.I.E.,
New Delhi – 110092 (India)

Shipping Charges :
** Free Home Delivery- What a wonderful idea! It makes life so easy.
** You call, you order and you get what you want in a certain time limit.
** The world suddenly becomes an awesome place.
** FASHOS understands all your needs and emotions well.
** Hence, we offer you free shipping, wherever you live in India.
** However, additional charges will be applicable under following circumstances:

Cash on Delivery (COD) :
Orders below INR 499/- : Charges Rs.99(50 shipping and INR 49/- COD) shall be applicable.
Orders above INR 499/- : COD charges of INR 49/- shall be applicable .

Prepaid :
Orders below INR 499/- : Shipping Charges INR 50/- shall be applicable.
Orders above INR 499/- : Free Shipping.

Delivery Time frame :
** To all our customer’s inner soul’s delight, we offer a 7-day shipping guarantee! Disclaimer
** 7 days exclude special days (National Holidays, Natural Calamities and other emergency situations);
** Shipping guarantee means 1st attempt of delivery will be made within 7days;
** Delivery timeframe may vary during promotional campaigns, for which Guest Relations will always keep you proactively informed.

Shipping Mode :
** Wherever you live in India, FASHOS has a variety of logistics partner across the states for shipping the products to your doorstep.
** We take ultimate responsibility of your shipment.
** Never letting our loyal customers down, we always encourage them to follow up directly with us for any delivery related queries

Returns Policy :
** At FASHOS, our team has become best friends with all the leading delivery partners across the country.
** After all, they ensure the safety of our products reaching you.
** In case any of our products is unable to meet your expectations we consider this as a regretful event, though we also offer you a ’30 days no questions asked return policy’ from the date of invoice.
** You can contact our Guest Relations helpdesk at 011-42333838 within service hours or email us at guestrelations AT fashos.com.
** We will be glad to help you with the Return claim process.

** We give you a variety of options to choose from- get another product, get your product replaced (this time with some style tips too, only for you) or a different product exchanged or a complete return of money in case of order cancellations.

Refund Mode :
** If you have chosen the first option, we will process your refund as soon as we receive the product at our warehouse.
** Not making you wait for long, we will take only 7 to 10 working days to refund the amount
** If you have bought the product on its MRP, 100 % of the refund will be processed in the same payment mode except for the Cash on Delivery mode
** If you have paid us through your credit card, we will make sure you get the refund amount within 7 days of the product QC clearance at our warehouse
** If you purchased using COD, 100% of the refund will be in form of a Full Value Gift Voucher within 7 days (Voucher Validity- 30 days from the date of issue)

Note :
** In case you are sending the shoe back to us (though we hope in the right spirit), we suggest you to use a reliable service that offers complete shipment tracking
** You can address the return shipment to our address- Styleshore eMarketing Pvt Ltd, 459, First Floor, Patparganj Industrial Area, F.I.E., New Delhi – 110092

** For items that you bought on discount or from the sale, the refund will be in form of a Full Value Gift Voucher. The only charges that will not be refunded are the COD charges. There will be no returns or exchanges applicable on any promotional or discounted items.

** We request you not to return shoes with your visible foot impressions on them. Keep them away from any damage and dust. We will be unable to process your refund or exchange of money if the shoes returned are found to have a grass root stuck on to it

** In case of damaged items, please inform our Guest Relations service help desk within 48 hours of receipt