Machwan Communication & Research Delhi Customer Support Phone Number : cchindiastore.com

Company : Machwan Communication & Research Pvt. Limited
Head Quarters : Delhi
Industry : Online Book Store
Service/Product : Law Books

Website : cchindiastore [dot] com

Customer Support Phone Number :

Email : cchsupport AT machwan.in
Phone : 011-48405077

Related : Arihant Publications Delhi Customer Contact Address & Phone Number : www.customercare.gen.in/4193.html

Contact Address :
Machwan Communication & Research Pvt. Limited
A-8, C-Block, Community Centre,
Naraina Vihar
New Delhi-110028
E Mail id: cchsupport AT machwan.in

Order, Shipping & Delivery :
When will you start processing the order?
** The order processing starts immediately once you place the order.
** We always try to expedite shipping and ensure faster delivery as per the committed delivery timeline.
** If incase of any deviations to the time line, we will give an intimation to your registered e-mail id

How can I know the status of my order?
** You can log on to “my account” page and view the item wise status.
** You can also contact to our customer care for further details.

How long will it take me to receive the products that I have ordered?
** While you add an item in your cart, it will indicate the committed delivery time line in the product display page.
** We will strive to deliver most the products as per the committed timeline and If incase of any deviations to the time line,
** we will give an intimation to your registered e-mail id.
** Time line may changes as per the stock availability in our warehouse & suppliers
** CCH India store Warehouse – By 3 working days
** Supplier Warehouse (Within India) – By 5 working days
** In case of deliveries in cities and towns, which are in the interiors and not well connected by our couriers, partners and airports, may take about 4 – 5 days.

I ordered in your website, can I collect it from any of your store?
** Currently we do not have the facility of ordering it online and collecting it from the stores.

How can I track the status of the shipped items?
** Once the items are shipped, you will receive a dispatch notification mail to your registered e-mail id from us.
** This will have airway bill number and courier name.
** You can use this information to further track your order from the respective courier website.
** You may also contact the customer care for the status.

How will I come to know about the delay in shipment?
** As a process, we intimate customer’s on item getting delayed beyond lead time agreed or mentioned in the website.
** This happens in case the orders are more than the stock availability at our warehouse of supplier.

How To Order :
** Placing an order with cchindiastore.com is quick and easy.
** New customers can check out and create an account at the same time.
** Once you have an account, you will not have to reenter this information to make your next purchase.

Payments :
What are the Payment options available at cchindiastore.com?
** You can make your payments through, credit & debit cards, internet banking except COD.
** COD option is also an available as a payment mode for certain product (Refer COD policy)

How do I know whether the payment through credit/debit card is successful?
** Once your order is authorized by the bank, you would get a confirmation email from cchindiastore.com with an order number.
** You may also log on to your account and check the status, if the status is authorized.
** Your order is successful.

What should I need to do, if my payment is not successful?
** You may call/write to our customer care to check the status of the order.
** The customer care will guide you in case of any issues.

Should I need to pay for the shipping?
** CCH India store offers free shipping on the entire range of books irrespective of price points across India.

Are there any hidden charges for the product I purchase?
** There are no hidden charges for any of the products & services sold on cchindiastore.com