Ace Turtle Services Customer Toll Free Number : in.puma.com

Company : Ace Turtle Services Private Limited.
Industry : Online Shopping
Service/Product : Toys, Gifts, Crockery,Household,Electronics,etc

Website : https://in.puma.com/

Customer Toll Free Number :

** If you have any additional questions or comments, we would love to hear from you!
mail: customercareindia AT puma.com

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Toll-free number: 1800 102 7862 ,
Monday to Saturday – 9:00 am to 7:00 pm
Sunday – 10:00 am to 5:00 pm

Shipping & Delivery :
Delivery :
** The orders will normally be shipped within 3 working days from the date of order placed and delivery would be made to the customers within 7 working days from the date of shipment to serviceable locations.
** For non-serviceable locations by our official courier, the delivery would be made either through third party courier / Post and will take 10 – 12 working days for delivery.

Ordering Subsequent cancellation :
** As long as the package has not left our warehouse, the order may be cancelled. Cancellations can be carried out by contacting our Customer Service on telephone 1800 102 7862.
** If the package has already left our warehouse, we won’t be able to cancel the order.

Free Shipping :
** We offer free shipping for all products. w.e.f from 21st Oct 2015.

Free Online Returns :
** PUMA.com is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you.
** You may return any PUMA products in their original, unused condition for a full refund of the merchandise value. We will gladly accept your return within 30 days of date of delivery.

In order to make your return simple and inexpensive, it’s on the house and we’re picking up the tab! To initiate your FREE return please call customer service at 1800 102 7862.

Initiate Return :
** Returns generally take 2-4 days to process. Refunds will be issued to the original payment method.
** You can send across the goods through any reputed courier agencies to the respected shipping store.
** The shipping store address will be mentioned in the invoice.
** We recommend using an insured and traceable delivery method. PUMA is not responsible for any returns lost in transit or any additional charges.

Exchanges :
** Please note that we do not perform exchanges at this time.
** For assistance in placing a new order for a different size or color please contact our C
** ustomer Service at 1800 102 7862.
** We are happy to offer FREE GROUND SHIPPING on your replacement order.

How can I pay?
We support the following payment options:
** Cash On Delivery (available in select pin codes)
** Credit Card
** Debit Card
** Net Banking

How do redeem a PUMA gift card?
** Puma Gift Card can be redeemed at the checkout page and in selected Puma physical stores in India

Where can I find a PUMA Store or Outlet?
** You can search for your nearest PUMA Store via our online Store Directory.

How do I care for my PUMA Clothing?
** Please pay close attention to the care instructions provided with each article of PUMA clothing.
** Many of our products should not be put in a dryer, for example, to prevent shrinkage.
** In general, wash and iron your PUMA clothing turned inside out to protect the printed graphics and embroidery from damage.