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Greendrop Retail Ghaziabad Customer Care Number : wedropgrocery.com
Company : Greendrop Retail
Head Quarters : Ghaziabad
Industry : Online grocery / provision store
Service/Product : Groceries, Drinks n Beverages, Packaged food,Household supplies,Personal care,Baby care,etc
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Website : www.wedropgrocery.com
Customer Care Number :
Email Us : You can email us at query AT wedropgrocery.com
Call Us : Alternatively, you can call us at +91-9560822211
Related : Fresh n Easy Dehradun Customer Care Phone Number : www.customercare.gen.in/4105.html
Registered Office :
N-123,Hig, Sector23,
Sanjay Nagar,
Uttar Pradesh – 201002
Shipping & Delivery :
Multiple dispatches :
** While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
** In such cases, you may receive your order in multiple dispatches.
Delivery delay due to customer non-availability :
** All our products are shipped via third party couriers.
** If the product is not delivered due to door lock, the courier will make one more attempt next day.
** If the product is still not delivered, the product will lie in the local office of the courier for 5 days.
** If the product is not picked up within those 5 days, the order is cancelled and the product goes back to wedropgrocery.com.
Defective packing :
** If you believe that the products is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care 9560822211 or send an email to support AT wedropgrocery.com, mentioning your order reference number.
** We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest
One order – one delivery address :
** Each order may be shipped only to a single destination address specified at the time of payment for that order.
** If you wish to ship products to different addresses, you shall need to place multiple orders.
Return Policy :
** Wedropgrocery’s 30 Day Returns Policy
** We would like you to have complete peace of mind when buying products from Wedropgrocery. You can return all items except innerwear, cosmetics, socks, deodorants, perfumes and free items within 30 days of receipt for a full refund of the item purchased.
** This includes items purchased on sale. The refund amount will be credited back into your My Wedropgrocery account in the form of cashback.
** All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned).
** Please do take care that that you pack items securely and safely to prevent any loss or damage during transit.
** For all self shipped returns, we recommend you use a reliable courier service.
** Once your return is received by us, you will be reimbursed Rs 100 towards shipping costs if self shipped.
** This is subject to your return having met the requirements of being unused, returned within 30 days and not consisting of innerwear, socks, deodorants, perfumes or free items.
** All tags, original packaging and certificate of authenticity card need to be intact
** Product should not be broken or tampered with by customer.