Needs The Supermarket Delhi Customer Toll Free Number : needsthesupermarket.com

Company : Needs The Supermarket
Head Quarters : Delhi
Industry : Online grocery / provision store
Service/Product : Beverages, Grocery & Staples, Baby Care,House Hold,Fruits,Personal Care, Baby Care etc

Website : needsthesupermarket.com

Customer Toll Free Number :

Toll Free No. : 1800-274-4515
Customer Care No. : 0120-4198999
Email : info AT needsthesupermarket.com

Related : Grocery Raja Coimbatore 24/7 Customer Toll Free Number : www.customercare.gen.in/4017.html

How to shop :
Browse the product:
** Start Browsing in the particular category you need the product and click on the image of the product if you need the detail of the product.
** Select the size and the quantity and click on “Add To Basket”.
** If you want to reorder quickly, you can go to My Account > Order History where you can reorder the same products in history.
Login :
** You need to create an account with us if you are placing the order first time.
** If you are already registered just login to the account before placing an order.

Checkout :
** Once you are done shopping, you can review your Cart.
** You can Continue Shopping, if you want to change the order quantity or want to add some products or proceed to Check out and buy the products.

Delivery Slot :
** The estimated delivery time is Min 3 hours to Max 24 working hours.

My Account:
Q) What are Credit Slips and where can I see my credit notes?
Credit Slips reflect the amount of money which you have pending in your Needs the supermarket account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in “My Account” under My Credit Slips.

Q) What is My Merchandise Returns?
You can see “My Merchandise Returns” in My Account page, it consist of the details of the returns initiated by you due to some reasons like defective or broken products.

Q) Can I Change my Personal Details Or Address?
Yes, you can always update or change you all personal information and address at any time In “My Account” page under headings “My Addresses” & “My Personal information”.

Q) What is My Vouchers?
My Vouchers are the coupons or vouchers available to you. You can look all the Vouchers and coupons and their expiration dates in “My Accounts” under heading “My vouchers”.

Delivery Details :
Q) What are the minimum delivery charges?
Needs the Supermarket allows free delivery on all orders above Rs. 500/1000/2500 (As It Applies On Check Your Delivery Area).

Q) What is the estimated delivery time?
The estimated delivery time is Min 3 working hours to Max 24 working hours.

Q) What will happen if I am not in home when you come to deliver the order?
We will dispatch the order as per the scheduled slot, if you are not present at the specified time then we will reschedule the delivery slot with you, however redelivery charges of Rs 30 will be applicable to you.

Q) Can I change my Delivery slot and time?
Please call us at our customer support no.0120-4198999.

Cancellation & Returns :
Q) How do I cancel an entire order?
Once you have made the payments and confirmed the order you cannot cancel the order from the panel, for this you have to call our customer care no. AT 0120-4198999.

Q) How will I get my money back in case of cancellation or return? What are the modes of refund?
In case you cancel or return your order then a Credit note/slip will be generated in customer account as per the product cost. No cash refund.

Q) What do I do if an item is defective, broken or leaking?
In case of any issues, you can always contact our customer care no. AT 0120-4198999 . In case you are not satisfied with a product received, you can return it with our delivery person at time of delivery or you can contact our customer support team and we will do the needful. We insist you check all the items at the time of delivery.