The Federal Bank Kochi Customer Contact Center Number : federalbank.co.in

Company : The Federal Bank Limited
Head Quarters : kochi
Industry : Bank
Service / Product : Banking service
Website :https://www.federalbank.co.in/

Federal Bank Contact Center Number

** Contact Center is your single point contact with the bank. Dial the pan India toll free number 1800 – 425 – 1199 Or 1800 – 420 – 1199 to avail the services of the Contact Center.

Related : Equitas Small Finance Bank Toll Free Number : www.customercare.gen.in/9378.html

** Customers from abroad can dial +91- 484 – 2630994 or +91-484-2630995.
** Executives will be available 24 x 7 to help you.
** They will divulge information regarding your accounts only after proper identification. For verification you will be requested to provide the following information.

For General Enquiries

Full name and Account number along with any two of the following details
** Communication address registered with bank records
** ATM card number
** Customer id
** Last 3 transactions
You can also contact us via Email – contact AT federalbank.co.in

For queries related to FedNet Internet Banking:
FedNet User ID, Full Name, Email ID registered with bank records and any one of the following details
** Date of Birth
** Customer ID
** ATM Card Number
You can also contact us via Email : fednetinfo AT federalbank.co.in

Queries related to – Email

** FedNet – Internet Banking, Two factor authentication, Online FedNet Registration – fednetinfo AT federalbank.co.in
** Mobile Banking – mobilesupport AT federalbank.co.in
** ATM Services – atmcc AT federalbank.co.in
** NRI Account Opening – nridiv AT federalbank.co.in
** Any other general queries – contact AT federalbank.co.in

Note :
** Account balance enquiries will not be answered through email. To know account balance, please contact your branch / Contact centre.
** If you are an existing customer of the bank, please mention your account number along with the details of your query. This will help us to resolve your queries quickly.

Contact Center will help you with the following :
** Information regarding our products.
** Balance in your Account.
** Fate inquiry about your cheques (both local clearing and outstation cheques).
** Clarifications regarding entries in the account.
** Location of Branches and ATMs.

** Information on service charges & interest rates.
** Escalation of customer complaints.
** Your suggestions on our products and services.
** Request for unlocking your FEDNET accounts and reissue of password.
** Status of your ATM card.

Through Telebanking facility you can know :
** An IVR (Interactive Voice Response) and Telebanking are also provided at the Contact Center.
** A customer needs to register through IVR for availing Telebanking facility.

** Customer will be provided with a four digit TPIN (Telebanking Personal Identification Number – similar to the PIN used in ATMs) .
** The Contact Center Executives will help the customers in registering TPIN.This facility can be availed from any land line / mobile connection.
** The balance in your Account.
** The last 5 transactions in your account.
** Status enquiry on payment of Cheques issued by you.

** Details like Amount, Instalment Amount, Instalment due date etc, about your loan accounts.
** Details like Amount, Interest Rate, Maturity Amount etc, about your term deposit accounts.
** Transfer funds between your accounts (maximum of Rs 5000 per transaction) and to third party accounts (maximum of Rs 2500 per transaction).
** There is a total ceiling of Rs 10,000 per day per customer*.

** Request Cheque Books.
** Acknowledge receipt of Cheque Books.
** Pre registration required by submitting application at branch. Visit Forms & Stationery page for downloading the application.