Zipker Online Delhi Customer Service Email Address

Company : Zipker Online Services Pvt. Ltd.
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Women’s Wear, Men’s Wear,Jewellery, Etc
Website : www.zipker.com

Zipker Customer Service Email Address

** Welcome to Zipker.com, a company committed for enhanced customer experience.
** We are happy to answer any questions you have. Please select the option that suits you the best and feel free to contact us.

Related : Joy by Nature Delhi Customer Service Phone Number : www.customercare.gen.in/3681.html

Level 1: If you have any Queries, feedback, concerns or suggestions, please write to us at customercare AT zipker.com
Level 2: If you are dissatisfied with response/resolution provided by our customer service team, please write to escalation AT zipker.com (Customer Service Manager will investigate and get back to you within one working day).

Registered Office address

Zipker Online Services Pvt. Ltd.
C-3/84, Ganga Vihar, Delhi-110094, India

Shipping

What are the shipping charges?
** Sellers provide FREE delivery on most of the items in India. Some items may have shipping depending on the nature of the product.
** Shipping charges are mentioned clearly on the product detail page, and also Prices may be different for different countries to account for shipping costs as sellers are free to set their prices and prices listed in INR are only for India.

How will the delivery be done?
** We process all deliveries through reputed courier companies like BlueDart, Aramex, DTDC, DHL,FedEx and Indian Speed Post.
** In some cases where the pin code/zip code is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
** If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

How can I track the delivery of my order?
** All Zipker items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners.
** We email you the tracking number after we dispatch your order.
** You can also see the tracking number in your order history panel in your account when you login.

Who would be responsible for paying local taxes in countries outside of India?
** Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.

Return Policy :
** Please note that all items must have the original security tag, label and must be returned in the same conditions as delivered by the Company.
** Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return/exchange.
** Return/exchange is only applicable if the products which you received in “Damaged/Defective/Broken” condition.
** Zipker will then log a dispute and initiate a process of resolution between the Seller and the customer.
** Customer will have to send an image of product through email at customercare AT zipker.com.
** The return shipping to seller for the product will be borne by the customer.
** Please note that products you don’t like due to any reason can not be returned.
** If due to any reason you want to return, then there will be a deduction of 30-40% of the total order value.

Refund :
** We can refund you when the seller notifies us of the receipt of the item back from you.
** Remember that items have to be returned to sellers directly by you.
** Once the seller notifies us of the receipt of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).
** If the mode of payment was Credit Card/Debit Card/Netbanking, then the amount will be refunded in the same account as you had made payment from.