The Souled Store Mumbai Customer Care Number : thesouledstore.com

Company : The Souled Store Pvt. Ltd.
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Tshirts, Phone Covers,Totebags,etc

Website : www.thesouledstore.com

Souled Store Customer Care Number

Call us : 022-39653110
Email Us : connect AT thesouledstore.com
Time : Monday – Friday ; 11 A.M – 6 P.M.

Related : Everstylish Delhi Customer Service Detail Address : www.customercare.gen.in/1720.html

Contact Address

The Souled Store Pvt. Ltd.
211, TantiaJogani Industrial Premises,
J. R. Boricha Marg,
Lower Parel (East),
Mumbai – 400011

FAQs

Shipping & Tracking :
What is the shipping philosophy of The Souled Store?
** We promise our patrons one of the best experiences of online shopping that is hassle free and reliable.
** We take care of all parameters that ensure your delivery reaches you in a sound state.

What is the delivery time period?
** Orders within India are delivered within 7 – 8 working days, and International orders are delivered within 10 to 15 working days.
** Delivery time may vary depending upon the shipping address.
Please note :
** Orders including Wall Art & Mobile Covers will be shipped out 3-4 days after the order is placed as these products are made-to-order.

Do you apply any shipping charges?
** Within India, The Souled Store provides Free Shipping for orders above Rs 445. There will be a shipping charge of Rs.50 on orders below Rs. 445.
** For shipping charges anywhere outside India, please contact us on connect AT thesouledstore.com.

Do you accept international orders?
** Yes, we do accept International orders. You can place the order using the PayPal payment gateway
** Shipping charges will be clearly mentioned on the checkout page of the website before making the payment after you enter your shipping address
** For any other queries, please write to us at connect AT thesouledstore.com

Return Policy :
** Customers can return their order within 15 days of the order delivery
** All returns must be in unused condition with all original tags and packaging intact
** The product amount will be credited back to your account as reward points, once we have received the products and quality check is done
** Refund of shipping and COD charges is not applicable

** As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. A maximum of Rs. 100 will be refunded to you in terms of Reward Points which you can use on future orders

Refund Policy

What are the terms and conditions for refund?
** You can ask for a refund against any of your order within 15 days of its date of delivery
** All refunds will be credited into your The Souled Store account as Reward Points which you can use to shop on thesouledstore.com
** For any other requests or queries regarding this, kindly write to us at connect AT thesouledstore.com

How long does the refund procedure take?
** The refund procedure will be initiated within 48 hours once we receive your product. Once initiated, the amount will reflect in your The Souled Store account as Reward Points.

What are the terms and conditions for refund?
** You can ask for a refund against any of your order within 15 days of its date of delivery
** All refunds will be credited into your The Souled Store account as Reward Points which you can use to shop on thesouledstore.com
** For any other requests or queries regarding this, kindly write to us at connect AT thesouledstore.com