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Medi Assist India TPA Bangalore Customer Help Line Number : mediassistindia.com
Company : Medi Assist India TPA Pvt. Ltd.
Head Quarters : Bangalore
Industry : Healthcare
Service/Product : TPA Service
Website : www.mediassistindia.com
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Medi Assist India Customer Help Line Number
Call us 24/7 – 080 22069449
Related / Similar Customer Care :
MediBuddy Customer Support Number
Alankit Health Care TPA Delhi Customer Service Toll Free Number
Contact Address
Bangalore :
Medi Assist India TPA Pvt. Ltd.
Tower D, 4th Floor,
IBC Knowledge Park,
4/1 Bannerghatta Road,
Bangalore – 560029
Mumbai :
Medi Assist India TPA Pvt. Ltd.
1st Floor, Plot No 7 and 8,
Excom House, Hissa No.1 of Village Mohile,
Off Saki Vihar Road, Saki Naka,
Andheri (East). Mumbai – 400 072
Pune :
Medi Assist India TPA Pvt. Ltd.
Manikchand Galleria,
“B” wing, 5th Floor,
Near Deep Bungalow Chowk,
Model Colony, Shivajinagar,
Pune – 411 016
Cochin :
Medi Assist India TPA Pvt. Ltd.
4th Floor, Chicago Plaza,
Rajaji Road, OFF M.G. Road,
Cochin – 682035
Chennai :
Medi Assist India TPA Pvt. Ltd.
No.1, Lakshmi Ammal Street,
1st & 2nd Floor, (Above Indus Ind Bank),
Razack Garden Main Road,
Aminjikarai,
Chennai – 600029
Coimbatore :
Medi Assist India TPA Pvt. Ltd.
No-1437, 3rd Floor,
Red Rose Chambers,
Trichy Road, Coimbatore,
Tamilnadu – 641 018
Mohali :
Medi Assist India TPA Pvt. Ltd.
SCO 521, 2nd Floor,
Sector 70, Mohali,
Punjab – 160071
Noida :
Medi Assist India TPA Pvt. Ltd.
B-20, Ground floor,
Sector-2 Noida,
Near Sec -15 Metro Station,
Opp HCL Comnet Building, U.P – 201301
Kolkatta :
Medi Assist India TPA Pvt. Ltd.
# 4, “Premier Court”,
4th Floor, Chandni Chowk Street,
Kolkata – 700072.
Hyderabad :
Medi Assist India TPA Pvt. Ltd.
# 603, 6th Floor,
Aditya Trade Centre,
Ameerpet,
Hyderabad – 500038, Telangana State
Ahmedabad :
Medi Assist India TPA Pvt. Ltd.
#401, Rembrandt Building,
Opposite Associated Petrol Pump,
C.G. Road, Ahmedabad – 380006
Jamshedpur :
Medi Assist India TPA Pvt. Ltd.
CEB Complex, Telco,
Jamshedpur – 831 004.
Chhattisgarh :
Medi Assist India TPA Pvt. Ltd.
HIG C-51, Shailendra Nagar,
Raipur (Chhattisgarh) – 492001
Patna :
Medi Assist India TPA Pvt. Ltd.
House No – 98, Road No – 1E,
New Patliputra Colony,
Patna – 800013
Frequently Asked Questions
Are any documents required in order to use the outpatient services from MediBuddy?
You will be required to carry a copy of the confirmation e-mail while going for your health check or consultation. For ordering medicines, you will be required to upload a copy of the prescription and show the original upon delivery or prescription pick-up.
How to search for an outpatient service on MediBuddy?
Simply click on the icon for your chosen service, choose your city and enter the details in the search box to narrow down your search.
How does one search for a preferred service provider on MediBuddy?
After choosing an outpatient service on MediBuddy you will be able to see the list of service providers on the pane on the left. You can pick your preference from this list to filter your search. Wherever we can, we also give information on various value-added services such as breakfast, parking, wheelchair etc., to help you make an informed choice.
How should I book an appointment for a health check, consultation or order medicines online?
You can book an appointment for a service via the following steps:
** Select your service
** Choose your city
** Select the specific type of service offered in your city from the drop-down.
** You will now be able to view a list of the medical centres which provide the required service, along with the prices.
** Click Book Package, provide your details and schedule your appointment.
** Check and confirm your details
** Make your payment OR make your purchase cashless based on the domiciliary cover available to you If your chosen service is sponsored you will see it as a credit in your MediBuddy wallet
How many days in advance do I need to book an appointment?
You need to book an appointment for a service at least 2 days in advance.
Can an outpatient service be made cashless on MediBuddy?
You can make your preferred outpatient service cashless based on the domiciliary cover available to you and as per the terms and conditions as stated in your health insurance policy. Additionally, if your chosen service is sponsored, you will see it as a credit in your MediBuddy wallet and you can use the same to avail a cashless service.
How should I make a payment for an outpatient service purchased on MediBuddy?
Payment for the various services can be made as follows:
** For all services, excluding Medicines – You can make an advance payment via an online payment gateway.
** For medicines – You can make a payment upon receipt of medicines at your doorstep.
Can I purchase a service only for the beneficiaries of my health insurance policy?
All outpatient services on MediBuddy are available to everyone! Even those who are not covered under your health insurance policy can benefit from the outpatient services on MediBuddy.
Can a service request be cancelled if I do not turn up on the chosen date or due to any other unanticipated reasons?
Yes, a service request can be cancelled. Once you have booked a request, you can go to the ‘Your order’ tab on the top right hand corner and select ‘Track order’. Here you will get the option of cancelling a request.
In case of advance online payment, will I be refunded the full amount for not making an appearance on the day of the appointment?
Yes, you will be entitled to a full refund of the amount.
I am unable to understand what is the claim number 8 digits?. We know only my maid number.
D. Siva rama krishna maid no.5031452720. I want to knew my claim status sent bu courrier.
Please deposit our approved amount of r Rs.259051 against our claim no.20589900 in
our correct bank account `50190028263459 of Bandhan Bank, Asansol of Sumitabha Chatterjee/Suparna Chatterjee account.
KESHAVLAL PARMAR I have submitted my claim papers on26/9/19, myclaim ID.20587480 and 20587514,my policy no.30220150181000.I haven’t got any massage from medibuddy
KESHAVLAL PARMAR and HANSABEN PARMAR.
My maid number is 5008405617. I have submitted the claim form for months FEB, MARCH and APRIL 2019 on 4.4.2019 by SPEED POST to MEDI ASSIST INDIA PVT LTD, Bangalore. The claim amount is Rs.5515.89. So far it is not credited to my account. Reason not known as I do not have the contact number. Can you please expedite the claim?
I want Ernakulam office number.
I am an employee of Canara bank having medical insurance of Rs.4 lacs. I have enlarged prostate problem. My doctor advised biopsy of prostate after antibiotic, MRI and PSA test. I moved my request for cashless claim to mediassist on 21/08/18 morning and was advised by them to submit final bill and discharge summary for possible payment but now after discharge I have been denied payment by mediassist giving reason that biopsy procedure is not reimbursable. I am sorry but this is highly irresponsible and unexpected as a claim query that has been moved 1 day prior has been denied at the last moment. It is like blackmailing the patient telling all the very end. We will take forward this to the court and will see to it that the claim takes the right course.
I am a retired employee of RBI. My Pension Id is 00103579. I have not received the TPA Insurance card so far. Please tell me to whom to contact.
I NEED THE CONTACT NUMBER OF BANNERGHATTA OFFICE.
I need Bangalore telephone number or mobile number
Already I have given the crossed cheque before 1 month back and received acknowledgement and number 18979, dated 2/1/2018, again letter has come to me to submit the crossed cheque. Do kindly take necessary action as soon as possible immediately?
Please furnish your link with regard to domiciliary claims of Vijaya Bank retirees to enable us to track our claim.
Information available from the Official Website :
Track Your Claim Now:
SMS “CLAIMS” to +91 96631 49992 to know the claim status (Eg: CLAIMS 99999999 and send SMS to given number)
(or)
Track Online : track.medibuddy.in
I am retired officer from Vijaya bank & tried to contact through phone & help line but none received other than record. My id is 5030907910. Please let me know me the page no of your web to download CLAIM FORM.
can we use the Medi assist insurance to dental hospital? Please tell us.
I am a corporate employee covered under group insurance claim. I work in Capgemini. I need to know the limit for dental surgery and whether cashless claim will be available. If so, what are the formalities.
Please let me know the customer service contact Number.
My clam amount remitted to closed account I have clear written account no on clam form the neft return not credited to my mentioned account the claim no 13855697 pl credit to my account as mentioned on clam form
Please let me know the contact number of Cochin office.
I AM WORKING IN IBM AND MY MEDIASSIST ID CONTAIN “@” SIGN WHERE IN IVR. IT IS NOT TAKING AND AND NOT ABLE TO TAKE POLICY FOR MY MOM TODAY IS LAST DAY TO SUBMIT. I WANT TO TALK WITH CUSTOMER CARE OPERATOR OF BANGALORE.THERE IS NO CONTACT DETAILS ALSO. WORST SITE AND IVR I HAVE FACED EVER. I NEED SUPPORT.
I am retired employee form HAL Nasik Maharashtra. My MAID NO is 5018619974 & my wife MAID No Is 5018619975. We applied for HAL POST SUPERANNUATION GROUP HEALTH INSURANCE -VOLUNTARY TOP UP SCHEME Dated 27/12/2016. We send you my application & premium amount cheque Rs. 14556/- by speed post Dtd 27/12/2016 on the following address as per your mention on the application form.
Medi Assist Insurance TPA Privet Limited
Tower D, 4th Floor, IBC Knowledge Park,
4/1 Bannerghatta Road,
Bangalore – 560 029
So we are requested to conform us by mail or mobile if you get our application form & premium amount cheque
I have opted for a mediclaim policy which covers me and my Parents. However, premium amount is to be paid on a 3 month basis, as in, it was deducted from my DEC 2016, Jan 2017 salary and due to be deducted from Feb,2017 salary. My mother needs to undergo a uterus operation in Jan,2017. My question is, if this surgery will be covered as per this policy even though one month’s premium is due to be deducted from my Feb,1,2017 salary.
I am a retired officer of State Bank of Mysore and a member of IBA medical Insurance scheme. I have submitted the claim applications of me and my wife for domiciliary expenses (non hospitalization) on 10th December 2016 for the month of DECEMBER 2016. I have not received any message from your side , while my other friends have received your acknowledgement. Please let me know the status of my claim. I have submitted doctor’s certificate and bills for purchasing medicines all in originals. I have submitted the claims of me and my wife separately in a single envelope on 10th.t. The details of my policy number, employee Id, and MA-ID here below for your ready reference.
Name of the spouse : Girija Ramesh
Policy number : 500 100 / 28 / 15 / P1 / 13020201
employee ID 12949,
MA- ID : 5022501784.
Name : M.S. Ramesh
Policy number: 500100/28/15/P1/13020201
employee ID: 12949
MA – ID : 5021880000
I HAVE SENT ONE ENVELOPE CONTAINING ORIGINAL DOCTORS CERTIFICATE ALONG WITH QUERIES REPLY THROUGH PROFESSIONAL COURIER ON 13TH DEC AND THEY HAVE RECEIVED ON 1 TH DEC 16 AS PER TRACK RECORD HAVING DELIVERED TO THEM. BUT COMPANY SAYS WE HAVE NOT RECEIVED NOR THEZY ARE GIVING PERFECT ANSWER. DIFFERENT PERSONS ARE GIVING DIFFERENT DIFFERENT REPLIES. WHEN WE ASKED THEM KINDLY TO HAND OVER THE PHONE LINE TO HIGHER AUTHORITY THEY SAYS THEY ARE THE HIGHER AUTHORITY. WE ARE HELPLESS. KINDLY HELP.
STAFF NO : 12073
I have lodged claim under IBA Canara Bank policy for reimbursement of domicile expenses on 3.12.2016. I want to know it’s status.
Staff no : 25055
I TRIED SEVERAL TIMES TO CONTACT TOLLFREE NUMBER 1800 425 5222 BUT I GOT DISAPPOINTED. THERE IS NO RESPONSE. I AM A SENIOR CITIZEN AGED 68 YEARS RETIRED DIVISIONAL MANAGER OF CANARA BANK. PLEASE INFORM IF THERE IS ANY OTHER CONTACT NUMBERS. I WANT TO GET SOME CLARIFICATION IN CONNECTION WITH DOMICILIARY MEDICAL CLAIM. PLEASE TREAT THIS AS MOST URGENT.
Please advise if your Delhi office remains open on Saturdays also.
Can someone confirm through SMS?
Please let me know Cochin contact no. I have been trying. But I think telephone is not working.
My claim no is 93067084.
Whom can I contact for enquiring the status of my payment for monthly medicine bills?
I want to claim domiciliary expenses as allowed by IBA’s medical insurance policy for retired persons. I am unable to contact through the toll free number. I need certain clarifications and information about the modalities to be fulfilled in this regard. I am not getting this information any where in your web site. I also suggest here that you should have a dedicated phone number (other than your toll free number) to enable people to reach you in the matters other than their claim status.
My claim no.13326175 is settled. I require the details of settlement of claim.
I am a Canara bank employee. Our policy commence from 1st of Oct 2016. My mother was hospitalized on 21st Sept 2016 and discharged on 6th Oct 2016. My last year insurance limit 3 lakh is fully utilized.
Can I claim for hospitalization and post hospitalization?
MY POLICY NO IS 242502/48/2017/583 ISSUED ON 06/06/2016. TILL CARD NOT RECEIVED.
My policy no is 500100/48/15/41/0000533. What is validity period?
My claim ID is 13022301.
(Admission date:21-Feb-2016,Document submitted date 04/04/2016 to Utility Powertech Limited)
Since the claim amount approved on 17/8/2016,but so far not received the money in my account.
I want Coimbatore office contact no.
I need Chennai office contact number.
My claim ID is 12642399.
Since the claim amount approved on 4/7/2016,but so far not received the money in my account. When can I receive the amount?
I have sent my opd reimbursement claim on 19-08-2016 on speed post to Bangalore. Now I want to track the status my above claim. How can I?
Can I get your Pune office contact no? Please incorporate all your branches contact nos in your websites along with the address.
I am a corporate IBM employee. Which ward am I eligible for?
US Guided FNAC, Whole body PET CT Imaging may please be included in the Procedure instead of in Investigation, since such examinations are done for identifying Carcinoma. If they are not admitted in Cashless claim, the retired employees who are ill could not submit reimbursement bills due to their inabilities.
My self Kodandapani JSW employee emp code 43188 claim no 12817224 , I sent all the documents as per your mail and the same was reached to your office on 27 July 2016. Please proceed further and Reimbursement the claim amount as soon as possible.
Regards,
Kodandapani.
Why claim status shows documents awaited when it has been sent by Email as well as speed post on or before 19th July 2016 and acknowledged ?
claim no 12883134.
Need Chennai office contact number