Mahanagar Gas Mumbai Customer Care Helpline Number : mahanagargas.com
Company : Mahanagar Gas Ltd
Head Quarters : Mumbai
Industry : Gas
Service / Product : Gas Service
Website : www.mahanagargas.com
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Mahanagar Gas Customer Care Helpline
** We, at MGL believe in sustainable growth through quality and are committed to provide safe and un-interrupted supply of Natural Gas at competitive price to our valued customers.
Related / Similar Service : Maharashtra Natural Gas Customer Care Number
** In it’s pursuit of providing excellent service to its customers; MGL has a well equipped Customer Care Centre to cater to customer requirements.
** Competent and adequately trained personnel are deployed to respond to customer’s requirements.
** MGL is the first City Gas Distribution Company to have a SAP based Customer Care Module,which is easily accessed across all its offices in and around Mumbai.
** The information isavailable on a real time basis.
We have multiple channels of communication for our valued customers :
Telephone :
** Call our Customer Helpline operative from 8:00 hrs to 22:00 hrs daily.
Customer Helpline Number
** 1917 (“Only for MTNL Sbscrobers)
** Others – 26594500/ 61564500
**
Walk-in Centers :
** Customers can visit Bandra , Andheri (W) , Kandivali, Mulund ,Thane, Sanpada & Mira Road offices between 10 am and 5 pm.
** Except on Sunday, Public Holidays and 2nd & 4th Saturday.
Written :
** Customers can also write to us or e-mail us to support AT mahanagargas.com
** In case of Emergency like gas leakage or fire call our 24 hours (toll free) number 1800 22 99 44 or 022 -24012400.
Office :
MGL House
G-33 Block,
Bandra-Kurla Complex,
Bandra (East)
MumbI-400 051
Tel. No. 6678 5000
Fax. No. 2654 0092
Email id : info AT mahanagargas.com
CIN : U40200MH1995PLC088133
Customer Care Walk-in Centers
Bandra :
Pay & Accounts Office,
Ground Floor, Near Family Court,
Bandra Kurla Complex, Bandra (East)
Mumbai- 400 051
Kandivali :
Row House No-2,
Shivalik Tower, Trishul Complex,
Poisar, Kandivali (East),
Mumbai- 400 101
Mulund :
Shop No- 10, Ground Floor,
Arunodaya Shopping Complex,
Arunodaya Nagar, Mulund (East),
Mumbai- 400 081
Thane :
101 & 102, Landmark Arcade,
Eastern Express Highway,
Louis Wadi,
Thane (West),
Thane – 400 064
Sanpada :
Siddhant, Plot No. 291,
Behind Appetite Hotel,
Near NMMC Ward Office,
Turbhe Village,Sector- 22,
Sanpada, Navi Mumbai -400 705
Mira Road :
Shop No. G-3/4,Giriraj Tower,
Saibaba Nagar,
Mira-Bhayander Road,,
Mira Road (East)
Thane -401 107
My CA number is 210000861226 and BP number is 1100861002. Due to My transfer out of Mumbai I am not staying in my flat since Dec 2019, From 01 Dec 2019 my flat is vacant and at present nobody is staying in flat. Therefore nobody used the Mahanagar gas. I have already informed the Mahanager Gas Ltd, still last month I got the bill from Mahanagar Gas Ltd. I am surprised to see the bill of Rs. 1833/= which is not not used by me still I paid the bill of Rs. 1933/= including GST and service charges to avoid the disconnection of gas line. Again this month also I got one more bill sum of Rs. 833/= without any justification and without taking any proper meter reading. Therefore once again I am requesting you to credit my previous amount Rs.1933/= on my CA no.210000861226 and don,t sent any bill unlees and untill to start the gas consumption.
My CA number is 210000681306 and BP number is 1100679236. My door is locked since July 2017 and not consume the Gas to my job transfer. I have already informed you my email and correspondence. I am surprised to see that still the bills are generated every month. I do not want to disconnect the connection hence by oversight. I paid small bill of last month. This month also generated the bill for the month of May for RS.263 without taking meter reading. I hereby request you to please disconnect the gas connection temporary and please inform me accordingly.
My CA Number is 210000733376. I have been getting Bills on assumed readings, and the last Bill reading is more than the actual meter reading. The house was locked for some time and our representative could not take the reading, for which I apologize. Can you please get this checked and corrected so that there is no future problem. The present reading shows 00313,4010 but Bill number BP1100732125 reading shows 379. Please help in sorting this.
I am a customer of your company ca 210000102104 due to disconnected at the time of redevelopment. Please guide us for re-connection of the same.
I am residing at B-33 Ashlesha Srishti CHS, Mira road (east). I applied for a new Gas Connection in the 3rd week of May 2017 and my deposit amount of Rs.6500/- (Cheque No.77 drawn on UCO Bank, Andheri West Branch), and the cheque got cleared in the first week of June 2017. I want to know the status of giving connection as well as the receipt, which I want to collect from Mira Road Office of Mahanagar Gas.
My service has been disconnected. I have paid all the outstanding amount. Please provide the connection.
I would like to know whether all my family members can appear in gas bill. Please help me.
I have been trying to call you on the help line. My BP number is 1100884256 and I have received the first bill amount Rs.659.00 with the due date as 19.05.2017. I the said connection is at my second home and I have not used the gas since it was connected. I suppose the minimum charges applicable is Rs. 100/- only. Kindly look into my issue and solve it.
We were having a connection and it was in use for a quit long time and hence disconnected. Now we want to reinstate the connection. Please let us know the procedure.
Information as provided in the Official Website :
My complaint number is 2681159 and my B.P number is 1100905841. I am waiting for the connection for a long time.
I want to pay my residence gas bill but unfortunately I had lost my bill and therefore I am unable to locate my consumer number. I kindly request you to send my consumer number.
How to get a new connection?
HOW CAN I FIND MY CONSUMER NUMBER?
My CA No. is 210000499207 & Your BP No.1100497113 Your Bill NO.206000051898 dated 02-02-2017 for Rs.1389/-. I have paid your bill for Rs.1389/- on line on 16-02-2017. My account is debited by the bank for Rs.1389/-. But there is no system of producing receipt through your online that you have received payment from me. There is also no system to send me SMS that you have received Rs.1389/-. You are requested to send me SMS on Mobile No.9820070680 or email k.suraj8 AT gmail.com. I have already informed over phone to your employee Pranali Bhaskar about the payment to you on 16-02-17. She has recorded my complaint vide your Reference No.3120811 dated 16-02-2017. You are requested to reply my complaint by sending SMS or by email
Reference number is CA 210000138730. My bill is paid online still the amount shows outstanding.
My one gas burner out of two is working, one burner is not working. How can I address this problem?
How can I find my consumer number?
CA No : 210000930457
Bill Owned by Dhondu Dattaram Patil & Bill Amt is Rs. 1315/- For Dec 2016
But I have not received payment confirmation message against this Payment. So please reply me whether payment is received or not.
I want to give letter through e-mail. Please provide e-mail id.
My bp no is 1100946617. I hereby confirm that the usage and installation of gas connection will be at my own residence, whereby am staying. Please do the work of installation at the earliest.
I CONFIRM THE USAGE AND INSTALLATION OF CONNECTION OF GAS FOR MY OWN USE. I AM STAYING IN THE FLAT. THERE IS NO TENANT STAYING IN THE FLAT. MY PAN NO IS CMTPS8302L. I HAVE BEEN ASSIGNED BP NO. 1100946617. PLEASE DO THE INSTALLATION WORK AT THE EARLIEST AND OBLIGE.
My consumer number is 1100950371 for new connection charges Rs.6500/- paid vide Bank of Maharashtra.
CH. NO060577 dated 13-10-2016 passed on 20-10-16 but still it connect awaited.
I have made new connection payment on 18/10/2016 online via credit card but haven’t received payment confirmation and BP number.
I want my bill on e-mail. How can I register and where?
My BP no is 1100888458.
My Ca no is 210000888345.
Among the numbers you gave one is always busy and another is not working.
( 022-26594500 / 61564500)
Then from where do I have to give my complaints?
We are leaving at CHHEDA heights,HINGWALA LANE ghatkopar(e),our members got connections but still we are waiting for new connection.
Please let us know the procedure for the same.
I would like to know the responsibilities of MGL domestic consumer in Thane area.
My CA No is 210000208928 & BP No is 1100007270. MGL gas meter installed in the flat is belongs to whom. If suppose the gas line is damaged beyond common gas installation, outside the society premises (on the common road). Who is responsible for repairs & restoration of the gas pipe line.
Can MGL disconnect the gas supply to individual consumer supply for damage on pipe line on the road? Is it mandatory to inform the affected consumer about the damage, approximate time for repairs & time of restoration of normal gas supply?
I have applied for gas connection on 11th Feb 2016, almost 8 months are completed and there is no update on my gas connection. I am calling customer care since last 6 months but there is no progress on my case.
This is really frustrating. I don’t want to continue with connection. I want refund of my amount which I paid last year asap.
To whom should I contact.
BP Number : 1100900979
Request No : 2632615
We stay in Park Vistas, Lallubhai Park , Andheri west, Mumbai 58.
we have applied for MGL new connection for which our developer has already applied on 20th August we got our OC, but due to No gas connection we are on hold.
Kindly advice when can we expect the new connection at earliest.
I suggest you to go personally, with copies of your application and receipts of payment made, to MGL’s office in BKC. Also take a fresh reminder application along with.
In the bill the units consumed has be shown as 125 but actually it is 115 10 units are charged extra in the bill. What to do?
How do I pay my bill online without my bill and Ca number?
Please give contact no on which we can give our meter reading.
I never get the bills in time for which I have to pay late fee. E.g I got the message on 12/7 regarding the payment & the last date is 1-8. But till today (23/8) I have not received the bill. How can I make the payment ‘WITHOUT’ the bill?
Moncy Samuel
CA 210000443239
BP 1100441100
C A NO 210000287563 GOT NIL AMOUNT BILL & DUE DATE 20.06.2016 BUT ON 14.07.2016. I GOT MESSAGE FROM MGL THAT AMOUNT OVERDUE IS 691. PLEASE CLEAR THE SAME. I AM REGISTERED IN ONLINE FACILITY. SO BILL GET EXPIRED ON 20.06.2016 AFTER DUE DATE. PLEASE CLEAR THE SAME.
Mgl process is very bad for new connection. I came in the hed office so many time. But not interested for doing work. I am running from 6 months
If anybody solve my problem please contact me.
We want to transfer the MGL connection in our name. What are the formalities?
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