VRV Book Shop Delhi Customer Support Number : pearson.vrvbookshop.com
Company : VRV Book Shop
Head Quarters : Delhi
Industry : Books
Service / Product : Competitive Examination ,Higher Education, Professional & Reference ,Schol Books
Website : pearson [dot] vrvbookshop [dot] com
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VRV BookShop Customer Care Number
Support / Order Related Queries :
Call Us : (011) 40614071
Email : care AT vrvbookshop.com
Related : Horizons Books & Stationers Gurgaon Customer Care Contact Number : www.customercare.gen.in/8784.html
Bulk Order / Wholesale Enquiries :
Email : order AT vrvbookshop.com
Shipment & Delivery :
Shipping Charges We provide free shipping on all items.
If the order value is less than 200, Rs 30 as shipping charges will be charged.
Estimated Delivery Time :
** Estimated delivery time is 5 working days for all “In Stock” items (In India).
** For Shipmeent Outside India Estimated delivery time is 8-10 working days.
** However, for locations not serviced by major courier company’s delivery may take upto 2 weeks.
** Our Helpdesk will keep you informed, regarding any delays in delivery.
** For Books classified as “Print on Demand” delivery will be intimated to you by our Helpdesk.
** For “Out of Stock” items please use “Alert me when available” icon and we will inform you as soon as we have the item in stock.
Cancellation & Refund
Cancellation of orders by Customer :
** Books – Customer can cancel the orders before it is shipped.
** You can place a request for cancellation using “My Account”.
** 100% payment shall be refunded within 7-10 working days and the User shall be informed of the same by the Helpdesk.
** Gift Certificates – Gift certificates once purchased cannot be cancelled.
Cancellation of orders by VRVBookshop :
** VRVBookshop reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason.
** This shall be regardless of whether the order has been confirmed and/or payment been received.
** 100% payment shall be refunded within 7-10 working days and the User shall be informed of the same by the Helpdesk.
Replacement
** VRVBookshop will take stringent measures to ensure that items delivered to the customers are in perfect condition.
However, there is a remote possibility that:
** Books may be damaged during transit.
** Wrong Book is delivered to you.
** In only such cases as given above, we will replace the Book(s) at no extra cost, provided that the request for replacement of item is made within 15 working days of placing the order on our website.
** No replacements will be allowed for orders, except for the reasons given above.
** To get a replacement, email us at infoindia AT pearson.com with your Order Number and the reason.
** Only after receiving our confirmation for the replacement, you are requested to send the Books.
** We will then arrange for the replacement through our logistics partner.
** We shall not be responsible for any Book replacement without our confirmation.
** There are no extra shipping charges for the delivery of replacement Books
About Us :
VRVBookshop offers free shipping on all Pearson Education books, anywhere in India. The online bookstore focuses on students and faculty in the school, higher education, professional as well as competitive exam segments, an area normally ignored by most multi-brand online shops. It also highlights the latest launches and special bargain offers on Pearson Education books. VRVBookshop has a dedicated Customer Service Desk to take care of queries and to assist customers in ordering. Users can pay via multiple modes like debit or credit card, internet banking and cheque/DD. All transactions made on VRVBookshop are secured through a VeriSign secured Payment Gateway.