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Sura Books Chennai Customer Care Executive Number : surabooks.com

Company : Sura Books Pvt. Ltd
Head Quarters : Chennai
Industry : Books
Service / Product : Story Book, Subject Books
Website : www.surabooks.com

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Sura Books Customer Care Number

To Speak to Our Customer Care Executive :
Call : 044-3957 1666 ( 100 lines)
Timing : Mon – Sat (10 am to 6 pm)

Related : Booksnclicks Delhi Customer Support Number : www.customercare.gen.in/4286.html

Email Us :
Customer Support : customer.support AT surabooks.com
Sellers : vendorsupport AT surabooks.com
To our CEO : ceo AT surabooks.com
General Enquiries : enquiry AT surabooks.com

Contact Address

Prefer to Write to Us:
Sura Books Pvt. Ltd
1620 J-Block
16th Main Road
Annanagar
Chennai – 600040
Tamilnadu, India.

Delivery charges

** The delivery charge does vary with each Seller.
** As a fact, Sellers do incur higher shipping expenses, especially on low value products.
** In these cases, taking a nominal charge for delivery would help them to offset logistics expenses.
** Some Sellers might simply waive off the delivery rates, if you shop for a pre-defined value.
** For instance, Seller UBSPD charges Rs. 45 for delivering an item, in case the value of the order is below Rs. 500.
** But for orders that are above Rs. 500, delivery is done free. Therefore, you need to check with the individual sellers for understanding the delivery charges.

Estimated delivery time :
** Generally Sellers procure items and ship them within the specified time as mentioned in the product page.
** The business days exclude Sundays and public holidays.
** The estimated delivery time does depend on following aspects
** Seller providing the product.
** Seller having product stock.
** Destination where the order is to be shipped, including the Seller location.**

Free returns policy :
** We take immense pleasure in assisting you to take the right decision each and every time you rely on us for your purchase.
** We would like you to have a completely comfortable and convenient shopping experience.
** We also proudly state that all the items sold through SURABOOKS.COM are 100% authentic and brand new (Except in the case of USED BOOKS Purchase).
** If by chance, the item that you received from one of our Seller is ‘Not as Described’, ‘Defective’ or ‘Damaged’, we make sure that that our Easy & Free Returns promise gets you covered.
** All purchases made by you on SURABOOKS.COM is backed with Buyer Protection for about Thirty (30) days right from the delivery date, lest there are any issues faced by you.

Note :
** Returns and all types of pickups/replacements are not charged extra. All these are carried out free of cost
** Return policy and number of days within which the item can be initiated for return varies with each seller.
** You should contact us within the specified time period for initiating the return
** Replacement across sellers/categories is supported by us in case of damaged items
** Please refer the respective Seller page for details on the Seller return policy
** If there is a Refund, all the expenses paid by you including gift and shipping charges will be transferred to the account
** You will be provided with the necessary information about pick up procedure by our Customer Support.
** While pickup service is offered at most of the customer locations, we cannot provide the service in few areas.
** In these cases, you may courier the product through any other courier.
** You will get the shipping charge reimbursement against original receipt

About Us

The objective, with which Sura Books was launched in 2004 was making books and providing them to people present all over the internet. But, our initiative spread and has entered various areas and now we deal not just books, but also e-books.

By partnering with nation wide Sellers, we are constantly trying to add more titles to our list. Our Sellers immediately process the orders they receive and ensure timely delivery to our Customers.

With our BUYER-PROTECTION program any product purchased from any seller is guaranteed for replacement and refunds in case of any damage or other valid reasons.

11 Comments
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  1. I am an author and my book name is Nagadoshavumpariharangalum. It is written in Malayalam. It is to inform you that you have paid the royalty amount due to me for the year 2017, 2018 and 2019. Kindly make arrangement to pay the royalty amount due to me at the earliest.

  2. it is a fake website. I didn’t receive the book and their helpline numbers are also useless.

  3. I have ordered two books but I have got only one book and I pay the amount of both book please tell me, when I will get the second one?

  4. I need group 2 study materials, where and how can I buy it?

  5. I need Mathematics guide for class XI.

  6. How can I get the 9th standard mathematics guide instead of 8th standard?

  7. The book price shown when we see is 108 Rs and when I order I get the bill shown for 158 Rs. There is discount provided and also no transportation cost on it.

  8. I have received the previous question papers for RRB ALP. Thank you very much sir.

  9. I need to know about TNPSC VAO Tamil book. How much is the price details?

    1. The price of TNPSC VAO Tamil guide is Rs.670.

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