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Vidal Health TPA Bangalore Customer Care Number : vidalhealthtpa.com

Company : Vidal Health TPA Pvt Ltd
Head Quarters Location : Bangalore
Industry : Health
Service / Product : Health Service
Website : https://www.vidalhealthtpa.com/vidalhealthtpa/

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Vidal Health TPA Customer Care Centre

** Our Customer Care Centre operates 24 /7 around the year for the benefit of the Insured person.
** Our Customer Care Center provides instant accessibility to the clients for all information required for medical services facilitation and claim status.

Related : Hicare Services Customer Contact Number & Address : www.customercare.gen.in/3172.html

** The Customer Care Centre answers to all queries related to Coverage & Benefits under the Policy.
** It will provide the information on the Insurer’s office, procedures & products related to Health Insurance.
** It will help the customers with information on Third Party Administrative services.

General Guidance

General guidance & information is provided on :
** Cashless & hassle-free treatment subject to the availability of medical details required by our Medical Team.
** Network Providers and contact details numbers.
** Benefit details under the policy and the balance Sum Insured available with the Insured person.
** Claim Status Information to the Insured person.
** Details of the shortfall in the documents requested for claim processing/settlement.
** Any other relevant information to the Insured person.
** The Customer Care Centre services are available in English & Hindi. Customer Care Center can be reached using the below numbers.

National Customer Care Number

Toll – Free Number
Voice 1800-425-8885
Fax 1800-425-2626

Bangalore :
Voice +91-80-28004100 , +91-80-40125600
Fax +91-80-26281925

Mumbai :
Voice +91-22-29214950 , +91-22-29241975
Fax +91-22-29214880

Chennai :
Voice +91-44-28159904 ,+91-44-42894444
Fax +91-44-28158615

New Delhi :
Voice +91-120-4809800
Fax +91-120-4809820

Cochin :
Voice +91-484-2358683
Fax +91-484-2359269

Coimbatore :
Voice +91-422-2491335
Fax +91-422-2491309

Hyderabad :
Voice +91-40-66061300
Fax +91-40-66061315

Kolkata :
Voice +91-33-22884197
Fax +91-33-22884194

Pune :
Voice +91-20-25530394
Fax +91-20-25530398

Visakhapatnam :
Voice +91-891-6670197
Fax +91-891-2723959

39 Comments
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  1. We need EMP insurance card. Please help me to get it soon.

  2. I have not received my insurance policy amount of Anandamani. My claim number is BNR-0517-CL-0009565, submitted on 17/5/17.

  3. M.V. Krishnamurthy Rao

    I am retired syndicate Bank manager with employee number 078009. My domicilliary claims for November 2016, December 2016 and January 2017 are not yet paid to me. Kindly do the needful immediately.

    1. I am retired employee of Syndicate Bank, ID 57480. My card number is BLR-UI-10588-001-0006773-A. My health policy is renewed from 16-11-2018 to 31-10-2019. Are you issuing New Card (or) continue with original card?

  4. I would like to get ID cards including spouse for Vidal ins domiciliary my employee number is 22068.

  5. I HAVE NOT RECEIVED MY INSURANCE POLICY AMOUNT OF GHOUSIA SULTANA CLAIM NUMBER BLR_1216_CL_0008574. PLEASE DO THE NEEDFUL AT THE EARLIEST.

  6. How can I take a printout of my health id card vidal?

  7. I AM GANESHAN, SUPERANNUATED EMPLOYEE OF SYNDICATE BANK. MY EMPLOYEE NO. IS 235679. MY BILLS UNDER DOMICILIARY EXPENSES FOR THE MONTHS OF NOVEMBER, 2016 AND DECEMBER, 2016 ALREADY SUBMITTED TO M/S. VIDEAL HEALTH TPA LTD ARE NOT YET REIMBURSED. PLEASE DO THE NEEDFUL IMMEDIATELY.

  8. You didn’t take my call although you promised on December 30th.

  9. When I claim reimbursement, in the claim form, for policy number, should I enter my card number or the group policy number? And what is the certificate number and TPA id number?

  10. Where can I find my tpa id in card?

  11. I have joined the IBA Medical Scheme first time on 19.09.2016 and basing on my application dated 19.09.2016,
    they have debited Rs 5645/- pa on 29.09.2016 and the premium is for 2016 – 2017. And later in the First week of October, the UIICO has increased the premium amount to Rs 12,020/- for clerks (non-domiciliary)
    for the year 2016 -17 and so instead of debiting differential amount, they have once again debited the full amount of Rs 12020/-.

    So please inform me whom I have to approach for the refund of the Rs 5645/-.
    I also request you to inform me when I should get the ID card though almost 2 months lapsed since my payment.
    Please take up the matter with higher authorities as we may loose some of our illness admissions in to the hospitals due to non receipt of ID Cards.
    For non refund of the excess premium and non-issue of e-health card, whom shall I give complaint.
    Please inform me.

  12. I am an employee of syndicate bank. Let me know to which address I have to send reimbursement.

  13. I am retired officer of Syndicate Bank, covered under IBA GROUP INSURANCE POLICY.
    MY EMP NO IS 079484.
    HOW CAN I GET THE TPA ID CARD?

  14. My card no is UI-10581-002-0000033-B and Emp 132 is valid from January 2016. I would like to know the validity and if am traveling abroad is it valid?

  15. NAME – SUBASH
    COMPANY – INFONET SOLUTIONS
    CARD NO. – CHE-UI-10558-001-0000051-A

    PLEASE CHECK MY WIFE NAME ADDED OR NOT IN THE CARD DETAILS.

  16. My employee ID is 673341. Please add my wife name also.

  17. Vijayalaxmi Gopal Shirali

    Please ref to cards no.CHE-UI-S1684-001-0005651-B and CHE-UI-S1684-001-0005651-A valid from 1-6-16. We have already recd 2cards valid from 16-1-16. Please inform which are valid, when it is due for renewal. Also please send if there is insurance policy certificate which will indicate all such details like premium amount, date of coverage, insured details, etc. Thanks.

  18. My policy no is 500100/48/15/1400000521 and claim no is blr-0816-cl-0009832. Please send me the present position.

  19. Krishnanand Baindoor

    Claim No : CHE-0816-CL-0010549 120200/28/16/P1/03582322
    Corporate Name: STATE BANK OF INDIA (RETIREES)-POLICY A
    Policy Holder: MR KRISHNANAND BAINDOOR
    Employee ID: 129267
    Patient Name:MR KRISHNANAND BAINDOOR
    Card Number: CHE-UI-S1684-001-0000122-A

    Query received today by mail :
    1.Need to submit the certificate from the medical practitioner or from the bank officer for the ailment ( to fill the enclosed format

    My reply: The bill is retained by Vidal hence it is not possible to submit certificate from doctor/bank officer, unless the bill is returned for doing needful.
    What should be filled in the enclosed format?

  20. Domiciliary claim Rs 15000 not settled for a long time Employee ID 287283.
    Syndicate Bank Station Road Kadapa
    Do the needful Thanking.

  21. Emp no : 2221
    South Indian bank ltd card no Koc Ui 10585 002 0001190 A. The card issued affixed the photograph of my husband Poulose instead of myself Leelamma varkey. This was reported in your Ernakulam office and they forwarded the matter to your card issue dept. Nothing heard after that. What is the position? Please issue the card with proper photograph without delay. It is pending for the last one month.

  22. I am an employee of Syndicate bank. I have not received the health card yet. Please guide me so as to enable me to get my card. I am furnishing the details here below. Please reset my password as I have forgotten my password.

    Name: Sandhya B S. Employe no:490102
    Policy no: BLR-UI-10580-001-0003000

  23. My ID No. is CHE-41-S1634-001-0002527-A. I have been informed that my claim of Rs.7017/- has been approved and the cheque would be sent shortly. I have not yet received the same. Please look into the same.

  24. I am retired employee of Syndicate branch resides in Trivandrum, Kerala.
    My Policy No is 500100/48/15/14/00000521 issued by UIICO. I have not received any health card or Policy documents. My Pension branch is also not aware much about this.
    Please be guided from where I will get my health card.
    Also please arrange to courier all my documents to my given address at the earliest.

  25. My mom’s age is 63 yrs as per insurance but have given 64 in hospital. Does this create problem in reimbursement?

  26. MADHUSUDAN TANDON

    I am a retired employee of Syndicate Bank, Employee no. 119539 and insured in Vidal health TPA. Till now I have not received any Card of Insurance Policy even after 4 months over already. The Branch where I get Pension, Mahanagar Boys school , Lucknow , Branch code No 8483 also did not send it to me in spite of several visits there. I request you to kindly arrange to send it at the address mentioned in the insurance application.
    Thanking you.
    Madhusudan Tandon
    Lucknow

  27. I am the retired employee of syndicate bank. My employee No.is 100571. What is my TPA NO?

  28. How do I log into my Vidal Policy online? I tried entering my Card no. as Vidal Health TPA Id but it says incorrect login. Should I keep the exact card no. or do I remove the – and other special characters? Please help me login to my account urgently?

  29. How to download my ID card soft copy?

    1. Login with your TPA id or policy number.

  30. Challarapu Srinivas rao

    Company:Hospira health care India pvt Ltd.
    Emp Id:80097392
    Card number: che-ni-h0331-001-0000882-a
    This is my Vidal card number.
    Please add my spouse name:
    Challarapu gowthami,
    DOB:28/07/1991.
    Please do the needful

    1. Yes only your father, mother and your details are available.

  31. My card no:BLR-01-A0796-001-0000201-A.
    My father card is missed. How can I get the card again and how can I download e-card?

    1. From the Website :

      How can I download Vidal Health TPA card soft copy (E Card)?
      You can login to your account in Vidal Health TPA web portal and download E Card or call the call center and place the request.

  32. Vidal insurance will claim in Jayadave hospital in Bangalore.

  33. Kindly Furnish the List of HOSPITALS covered Under CASH LESS treatment.

    MY ID CARD No is COM-UI-T0875-001-0000042-A
    Name : CHANDRAN S.
    AGE 58 MALE.
    THE KARUR VYSYA BANK Ltd.

    Kindly Reply to this E Mail at the EARLIEST
    THANKING YOU

  34. MY CARD ID IS BLR-UI-10588-001-0005593-A AND MY HUSBAND’S CARD IS IS BLR-UI-10588-001-0005593-B. IN MY CARD SEX IS PRINTED AS “M” AND MY HUSBAND’S AS “F”, PL MODIFY THE CARD STATUS AND SEND THE MODIFIED CARDS TO MY MAIL ID IMMEDIATELY

  35. I am not sure whether I can get reimursement for medicines and periodical consultations for chronic ailments such as Astma and hypertension treatments not requiring hospitalisation.

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