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Crest Learning Delhi Online Customer Contact Number : kindercart.com
Company : Crest Learning Pvt. Ltd
Head Quarters : Delhi
Industry : Online Shopping
Service / Product : Kids,Men, women, Appearlls, Clothes, Accessories,etc
Website : www.kindercart.com
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Online Customer Contact Number :
** Get help with merchandise questions, tracking a package, My Account, shipping, technical support, search and other online shopping questions.
Contact Us by Phone :
Call Us : +91 11 6941 3200
** To get the most updated information regarding your order or to get an answer prior to placing an order,
** our customer service is available at +91 11 6941 3200
Contact Us by E-mail :
** Send an email at support AT kindercart.com with your order-related questions.
** If this is urgent, feel free to contact our customer service at the number listed above.
Write Us :
Crest Learning Pvt. Ltd
104, 2nd Floor, Lane No. 2,
Westend Marg, Saidulajab,
New Delhi – 110 030
Shipping & Return Policies :
Please note our shipping policy as follows
** We currently deliver to major cities in India. Please check the list of our serviceable cities before placing the order.
** Currently, each order may be shipped only to a single destination address.
** If you wish to ship products to different addresses, you shall need to place multiple orders.
** We make our best efforts to ship each item in your order within 3 working days of the order.
** However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers.
** In the unlikely event that we are not able to ship your order completely within 7 days of the order
** we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same.
** In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
** We ship on all week days (Monday to Saturday), excluding public holidays.
** Typically all Delhi & NCR deliveries are completed within 1-2 days post shipment and
** outside Delhi & NCR deliveries are completed within 2-4 days post shipment, excluding the date of shipping.
** To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
** While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
** If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods,
** please refuse to take delivery of the package, and call our Customer Care or mail us at support AT kindercart.com,
** mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Return & Refund Policy :
** If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 15 days of the sale date and will issue a full refund minus the shipping charges.
** Please ensure the product being returned is unused and in the same condition as you received it, in its original box and packaging.
** KinderCart reserves the right to reject any return request if the product package is opened or the product looks used.
** There are some products that we cannot take back if the company seal while packaging has been opened.
** This is for hygiene reasons. Example – inner wear, breast pumps, nipples or teats, baby food, diapers etc.
** In case the product received is the incorrect product, we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product.
** We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered.
** For all refunds we will refund the amount to same mode of payment as used during checkout.
** Refunds for cash on delivery will be made via online transfer of funds to the customers bank account.
** The refund will be processed within 14 days of receipt and inspection of the goods
Cancellations :
** If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund.
** Incase the product is shipped then the policy as mentioned above will be applicable.