The Chennai Shopping Mall Customer Care Toll Free Number : thechennaishoppingmall.com

Company : The Chennai Shopping Mall
Facility Name : Customer Care Toll Free Number
Head Quarters : Hyderabad
Industry : Online Shopping
Service / Product : Indian Fashion and Traditional Wear
Website : https://thechennaishoppingmall.com/

The Chennai Shopping Mall Customer Care Number

10:00 AM – 10:00 PM
Toll-Free : 1800 309 9989
Textile No : +91 9000777444
Jewellery No : +91 9000999444
Mail us – support[AT]thechennaishoppingmall.com

Address:
RAILWAY GOODS SHED ROAD,
12-7-20/65, OPP.EENADU PRINTING PRESS,
MOOSAPET, HYDERABAD, Hyderabad,
Telangana, 500018

The Chennai Shopping Mall Return & Refund Policy

Return Policy :
We’re sure you will never want to return a The chennai shopping mall product. However, in the unfortunate event the product you have received is damaged/wrong/expired, it can be returned to us within 3 days from the date of delivery.

Cash On Delivery :
** No Returns/No Refunds for Cash on Delivery orders.
** Please send an email to support[AT]thechennaishoppingmall.com with images of the invoice and product along with your order number. We will respond to your email within 24 hours and arrange to send your order to you the way it was intended the first time.
** Please be advised that only unused products could be returned. In no other circumstances other than mentioned hereinabove, product(s) can be returned.

Returns will not be accepted if:
** The Product(s) is damaged.
** It is without an Invoice.
** It has been tampered with.
** It is without its original packaging.

Fashion Jewellery – Return Policy :
The return policy for fashion jewelry can vary depending on the retailer or brand from which you make the purchase. However, I can provide you with a general idea of what to expect in a typical return policy for fashion jewelry:
Refund Policy :
** Your Refund/Coupon Code will be initiated within 3 working days of us receiving the refund request and authorizing the Refund/Coupon Code.
** Refunds will be through bank transfers. No cash refunds will be made. Your refund will be credited to the account/source used for the payment of your order within 4-8 working days after initiation.
** Please note that the timing of the actual account credit will depend on multiple external agencies such as banks and payment gateways.

The Chennai Shopping Mall Cancellation & Shipping Policy

Cancellation Policy :
** In case you wish to cancel your order before it has been shipped from our warehouse, simply click cancel order at our website and/or drop an email to support[AT]thechennaishoppingmall.com to let us know and we’ll take care of the rest.
** An order cannot be cancelled once it has been shipped from our warehouse. The refund, if eligible, shall be initiated post the return of the product to us and verification of the product and packing.

Shipping Policy :
** Thechennaishoppingmall will always ship your order on the same day or within 24-48 hours of you placing the order. Once shipped, you will receive an email with your shipment details.
** Under normal circumstances, your order may reach you within 7-10 working days. Orders can be delayed due to the current lockdown and COVID Situation. Rest assured we are going to deliver your products at the earliest.
** If you have any queries/concerns related to your shipment, please contact our support team to support[AT]thechennaishoppingmall.com within 24 hours of receiving the product(s).