Tata Steel Aashiyana Customer Care Service Number

Organisation : Tata Steel Aashiyana
Facility Name : Customer Care Service Number
Head Quarters : Kolkata
Industry : Online Shopping
Service / Product : Tata Structura, Tata Agrico, Tata Shaktee, Durashine, Tata Wiron, Tata Pravesh, Tiscobuild
Website : https://aashiyana.tatasteel.com/in/en.html

Tata Steel Aashiyana Customer Care Service Number

Call us : 1800-108-8282
Email us : Aashiyana.TataSteel[AT]conneqtcorp.com

Contact us :
Tata Steel Limited
Commercial Head Quarter :
Tata Centre 43, Jawaharlal Nehru Road
Kolkata – 700 071
Contact No :
Toll Free No. 1800-108-8282

Tata Steel Sales Offices

Tata Steel Limited: Guwahati
Mr. Deepam Sahu
Guwahati sales office :
4th floor, Subham Velocity,
Honuram Boro Path, Opp. Wallford,
G.S.Road, Guwahati – 781005 Assam
Mobile : 9262290251
Email : deepam.sahu[AT]tatasteel.com
Distributor covered : S M Corpn, Marjing, Bazari Steel

Tata Steel Limited: Chandigarh
Mr. Sachin
Chandigarh sales office :
SCO -16, First Floor,
Sector-26, Madhya Marg
Chandigarh – 160 019
Punjab
Mobile: 9711879577
Email : kumar.sachin[AT]tatasteel.com
Distributor covered : Hindustan Sales, Empire Steel, MRH

Tata Steel Limited: Ludhiana
Mr. Amritpal Singh
Ludhiana sales office :
B-30, 1858/1 Focal Point
Ludhiana – 141010
Punjab
Mobile : 8008005098
Email : amritpal.sohal[AT]tatasteel.com
Distributor covered : Hindustan Sales, Empire Steel

Tata Steel Limited: Delhi
Mr.Akshay Garg
Delhi sales office :
Ground Floor Mira Corporate Suites Unit D-0, Block-A Ishwar Nagar
New Delhi – 110 065
Delhi
Mobile : 7604017666
Email : akshay.garg[AT]tatasteel.com
Distributor covered : NSGM

Tata Steel Limited: Jaipur
Mr. P C Samantaray
Jaipur sales office :
6th Floor, G-Business Park,
D-34, Subhash Marg,
Agrasen Circle, C-Scheme,
Jaipur – 302 001
Rajasthan
Mobile : 8092087134
Email : p.samantaray[AT]tatasteel.com
Distributor covered : Delhi Trading Corporation

Tata Steel Limited: Kanpur
Mr. Jagannath Prasad Mishra/Vikas Yadav
Kanpur sales office :
Navroz Building, The Mall
Kanpur – 208 001
Uttar Pradesh
Mobile : 7033094986/9153866066
Email : jagannath.mishra[AT]tatasteel.com / vikas.yadav2[AT]tatasteel.com
Distributor covered : KLPK-Central, East & Gorakhpur

Tata Steel Limited: Patna
Mr. Abhishek Kumar
Patna sales office :
401, Orchid Mall, Boring Road
Patna – 800 001
Bihar
Mobile : 9040095164
Email : abhi.sonu20[AT]tatasteel.com
Distributor covered : BMW Ventures,PASA RESOURCES PRIVATE LIMITED,GAYA

Tata Steel Limited: Ahmedabad
Mr.Rishabh Narang
Ahmedabad sales office :
Premchand House Annexe,
2nd Floor, 172/2 Ashram Road,
Old High Court Way,
Ahmedabad – 380 009
Gujarat
Mobile : 9262290234
Email : rishabh.narang[AT]tatasteel.com
Distributor covered : Sun Enterprise, Arihant Steel, Devam Enterprise

Tata Steel Limited: Indore
Mr. Kartik Manoj Nirbhavne
Indore sales office :
3rd Floor, NRK Business Park,
B1 Scheme No 54, A B Road,
Vijay Nagar, Indore – 452010,
Madhya Pradesh
Mobile : 9153866057
Email : kartik.nirbhavne[AT]tatasteel.com
Distributor covered : SKM, BMW Vyapar

Tata Steel Limited: Jamshedpur
Mr. Anirban Ghosh
Jamshedpur sales office :
B Road East, Near
Chummery Guest House,
Bistupur, Jamshedpur 831001
Mobile : 9840084510
Email : ghoshanirban[AT]tatasteel.com
Distributor covered : Pasa Resources Pvt Ltd, Ranchi & Sri Ram Sales

Tata Steel Limited: Kolkata
Mr. Shivam Paliwal /Mr. Chandan Maity
Kolkata sales office :
52, Chowringhee Road
Kolkata – 700027
West Bengal
Mobile : 8585073458/9038045114
Email : shivam.paliwal[AT]tatasteel.com/cmaity.[AT]tatasteel.com
Distributor covered : Anil Krishna Steel, Paul & Co, Nandan Saha, G L Kundu – Malda, Shri Ram Multicom-Coochbehar & Raniganj, Deson Marketing Jhargram, G L Kundu – Siliguri

Tata Steel Limited: Raipur
Mr. Anirban Ghosh
Raipur sales office :
Office No. 539,
5th Floor, Magneto Offizo
Raipur – 492 001 Chhattisgarh
Mobile : 9840084510
Email : ghoshanirban[AT]tatasteel.com
Distributor covered : Pasa Chhattishgarh

Tata Steel Limited: Nagpur
Ms. Swastika Tripathy
Nagpur sales office :
Museum Road, Civil Lines,
Nagpur – 440 001
Maharastra
Mobile : 9264497453
Email : swastika.tripathy[AT]tatasteel.com
Distributor covered : Savitri Prakash

Tata Steel Limited: Bhubaneshwar
Mr. Sambit Kumar Joshi
Bhubaneshwar sales office :
2B Fortune Tower
Chandrashekharpur
Bhubaneswar-751 023
Odisha
Mobile : 7763807733
Email : sambit.joshi[AT]tatasteel.com
Distributor covered : OSIC, Deson-Odisha, Kausalya

Tata Steel Limited: Mumbai
Ms Divya Jain
Mumbai sales office :
One Forbes Building,
3rd Floor, 1 Dr V B Mahatma Gandhi Road (Near Kalaghoda),
Fort, Mumbai – 400 001
Maharastra
Mobile : 8585073476
Email : divya.jain[AT]tatasteel.com
Distributor covered : Naresh Steel, Indu Corpn, B Odhavji-Pune, Sadhasiv Steel, B Odhavji-Aurangabad

Tata Steel Limited: Pune
Ajeet Singh
Pune sales office :
202-B, The Orion, 5, Koregaon Park,
Opposite St. Mira’s College,
Pune – 411001
Maharastra
Mobile : 9830644424
Email : ajeetsingh[AT]tatasteel.com
Distributor covered : Naresh Steel and B Odhavji Pune

Tata Steel Limited: Hyderabad
Ms Ramya Kodali
Hyderabad sales office :
6th Floor,
Gummidelli Towers
Begumpet, Airport Road
Hyderabad – 500 016
Mobile : 9031093049
Email : Kodali.ramya[AT]tatasteel.com
Distributor covered : Samrat Iron

Tata Steel Limited: Chennai
Mr. G V D Vijay Kumar
Chennai sales office :
Chettinad “Sigapi Achi Building”
18/3 , Rukmini Lakshmipathy Road , Egmore
Chennai – 600 008
Tamil Nadu
Mobile : 8122099981
Email : vijaykumar[AT]tatasteel.com
Distributor covered : VNC Steels (Tamilnadu and Puducherry)

Tata Steel Limited: Bangalore
Mr. Prithiv Siddharth
Bangalore sales office :
Tata Steel Ltd A Wing, 2nd Floor,
Jubilee Building, 2nd Floor, 45 Museum Road,
Bangalore 560 025
Karnataka
Mobile : 8981077116
Email : prithiv.siddharth[AT]tatasteel.com
Distributor covered : IMC Steel, G.K. Ispat

Tata Steel Limited: Coimbatore
Bijay Topno
Coimbatore sales office :
Branded Products & Retail Solutions
New No 97, Race Course Road,
Opposite KG theatre,
Coimbatore – 641018
Tamil Nadu
Mobile : 9038086243
Email : btopno[AT]tatasteel.com
Distributor covered : Prabhu

Tata Steel Limited: Kochi
Mr. Avineesh Arora
Kochi sales office : 6th floor,
National Pearl Star High School Junction,
Palarivattom – Edappally Rd, Devankulangara, Mamangalam,
Elamakkara, Kochi, Kerala 682 024
Mobile : 9341528262
Email : avineesh.arora[AT]tatasteel.com
Distributor covered : Prabhu Steels

Tata Steel Limited: Dehradun
Mr. Dhirendra Kumar
Dehradun sales office : Plot 21, IT Park, Sahastradhara Road, Dehradun
Mobile : 9167060743
Email : dhirendra.kumar1[AT]tatasteel.com
Distributor covered : Neelkanth Steel, Aadinath Steel.

Tata Steel Aashiyana Refund Policy

** Orders placed through <Pay Now> or <Pay Before Dispatch> options, that have been delivered, cannot be returned. The order can be replaced only when the order quantity or/and size differ from what has been ordered by the customer.
** The request shall be raised by calling at our toll-free number – 1800-108-8282. The material will be replaced only in the case it is received in the same form as it was delivered.

Tata Steel Aashiyana Cancellation Policy

** In case the order has been placed through <Pay Before Dispatch> option -The order can be cancelled by the customer (through the portal or toll-free number) before the order has been dispatched from the dealer’s outlet or before the payment has been made by customer. Any cancellation request placed after that will be rejected.

** In case the order has been placed through <Pay Now> option -The order can be cancelled by the customer within 24 hours of placing the order or before the order is dispatched from the dealer’s outlet whichever is earlier.
** The amount will be transferred to customer’s bank account (through which the payment was made) after deducting the applicable standard payment gateway transaction charge
** If the cancellation request is placed after 24 hours or after the order is dispatched from the dealer’s outlet the request will be rejected
** In case the cancellation request has been accepted the amount will be transferred to customer’s bank account within 10 working days.
** Please note that there may be certain orders that we are unable to accept and must cancel.
** We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your bank account has been charged then said amount will be reversed back in your Bank Account.

Tata Steel Aashiyana Customer Grievance Redressal Policy

Tata Steel Aashiyana is duty bound to provide fair treatment to our Consumer and Consumer grievances.

What does “Grievance” mean?
Grievance means any issue related to the product/service which has been availed by the consumer from the Aashiyana Platform and consumer is seeking resolution for the same.

In case of any query or complaint the Consumer can approach the designated Grievance Officer. Below are the details of the appointed Grievance officer:
Name: Rahul Prasad Kharwar
Company Name: Tata Steel
Email: All.TSL_Support[AT]conneqtcorp.com, Aashiyana.TataSteel[AT]conneqtcorp.com
Contact no.: 1800-108-8282
Time:9am-6pm

Our ‘Grievance Redressal Mechanism’ is as follows:
** “Consumer Care” and “Grievance Officer” shall take all the best endeavours to resolve the grievance as expeditiously within the timeline as prescribed in the applicable laws.
** A Grievance will be considered as closed and disposed-off and in any of the following instances, namely:
i. When the consumer is communicated by Consumer Care / Grievance Officer / any other person associated with the website and offers solutions to its grievance