Brainbees Solutions Pune Customer Care Toll Free Number : firstcry.com

Company : Brainbees Solutions Private Limited
Head Quarters : Pune
Industry : Online Shopping
Service / Product : Kids Clothers, baby clothes, Etc
Website : www.firstcry.com

Customer Care :
Call our toll free no : India 1800 123 4545

International Users: +91-20-46608100

Time : From 9 AM to 8 PM India Time)

In case of Issues, email us at: customercare AT firstcry.com

For Franchisee Enquiry :

Email:shwetank AT firstcry.com

Shipping Policy :
** FirstCry ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges :
** A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499 at all locations with an additional charge applicable at certain locations.
** For orders equal to or above Rs. 499 (after the application of coupons or any other offer) free shipping is available at certain locations only.
** For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499.
** The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499).
** The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.
** These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
** The shipping charges can be modified by Firstcry at any point without prior intimation.
** The new charges would reflect on the product page as well as in the checkout flow.
** Every once in a while, Firstcry brings out various offers in an attempt to satisfy customers.
** Various offers could be introduced for a limited span of time that enable free shipping of goods,
** subject to the fulfilment of the terms and conditions attached to the offer.

Estimated Delivery Time :
** For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays)
** However items weighing over 2 kilos or high volume may take a couple of days longer to reach.
** For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges :
** (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations :
** Currently we do not deliver to locations outside India

Tracking Packages :
** We will mail you the name of the courier company and the tracking number of your consignment in your registered email address.
** In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder.
** Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery :
** Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse.
** Please provide your mobile number in the delivery address as it will help in making a faster delivery.

About Us :
We are Asia’s Largest Online Portal for Baby and Kids Products. We have over 90000+ items from 1200+ top International and Indian brands like Mattel, Ben10, Pigeon, Funskool, Hotwheels, Nuby, Farlin, Medela, Pampers, Disney, Barbie, Gerber, Fisher Price, Mee Mee and so on.Our mission is to provide best of the products/brands at the lowest prices with great online shopping experience, free shipping and Prompt customer service. Our benchmark is to provide our customers with a physical stores shopping experience; online, without the hassles of driving around the town locating a shop and then a place to park the vehicle. Our sourcing team works with over 150 vendors internationally, nationally to source the best products/brands for you at the most affordable price.