Softsilk Sarees Bangalore Customer Care Support : softsilksaree.in

Company : Softsilk Sarees
Facility Name : Customer Care Support
Head Quarters : Bangalore
Industry : Online Shopping
Service / Product : Saree
Website : https://softsilksaree.in/

Softsilk Sarees Customer Care Support

Call us : +91 89708 84807
Email us : support[AT]softsilksarees.in
Contact us :
Softsilk Sarees
SLS Symphony Flat no G 30
Block C Bhuvaneshwari Nagar 2nd Cross,
SLS Symphony Rd, Bengaluru,
Karnataka 560024

Softsilk Sarees Shipping & Delivery Policy

Kovaipattu is committed to deliver your order with good quality packaging within given time frame.

DOMESTIC SHIPPING:
** We offer FREE Shipping all across India for any order.
** We Ship only through reputed shipping providers.
** Orders will be dispatched in 2– 3 business days of placement depending upon the availability of the product.
** Tracking number will be send in 5 business days
** Once dispatched, orders within India will be delivered in 5- 10 business days. There might be delay in delivery due to unexpected/unavoidable factors.
** Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays.
** If in case there are any issues with the delivery/package it has be brought to our attention within 24 hrs. Please write to us at softsilksaree1[AT]gmail.com

INTERNATIONAL:
** Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order.
** Orders are delivered within 10 to 15 Business days. Unless otherwise specifically mentioned in the product details.
** Any Customs Duty/Import Tax/GST charges should be borne by the customer as it is not under Kovaipattu or our shipping partners control and is levied by the government of the City/State/Country of the customer.
** We ship throughout the week except during weekends and Public Holidays.
** Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at (softsilksaree1[AT]gmail.com )within 2 hours, of placing order.

Softsilk Sarees Refund & Cancellation Policy

Cancellation Policy :
Cancellation can’t be done once the order is booked and payment is completed

Exchange Policy:
In the rare eventuality you wish to exchange a product, please read our below policies –
** If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at softsilksaree1[AT]gmail.com
** mentioning your Order ID The items should be unused and unwashed for hygiene reasons.
** The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
** If you think, you have received the wrong product/Damage Products, kindly send email (softsilksaree1[AT]gmail.com) within 24hrs. Opening video compulsory in this case.
** Return/Exchange request that are not raised within 1 day of receiving the product would not be accepted.
** Returns will not be entertained for reasons of slight difference in colour or Feel of Material.
** Exchange can be done with Other Products or Refund. We will pay the Shipping cost in case of Saree Damage/Wrong product.

Refund Policy:
Refunds once eligible will be given equivalent store credit or will be made in the same form that the payment is received within 2 to 5 working days from the date of cancellation of order.

About Softsilk Sarees

Softsilk saree is about bringing the world a little closer to the real beauty, tradition and fashion of India. With more than thousands of saree designs, we are dedicated to providing exclusivity in design and luxury, genuine Zari work and weaving artistry for that special look and feel to our customers

Free Shipping – For all Products
Money Guarantee – Within 30 days for an exchange.
Online Support – 24 hours a day, 7 days a week
Flexible Payment – Pay with Multiple Credit Cards