StarQuik Customer Support Contact Number Star Quik

Company : StarQuik Star Quik
Facility Name : Customer Support Contact Number
Industry : Online Shopping
Service / Product : Grocery
Website : https://www.starquik.com/

StarQuik Customer Contact Number

Call us : 9029190291
Email us : care[AT]starquik.com

StarQuik Shipping Policy

** Your orders are compiled and packed in our state of the art fulfillment center and dispatched in sealed and barcoded crates to ensure you get what you ordered. We deliver your orders same day through our own branded vans.
** At the time of checkout, you’ve the flexibility to choose a convenient one from multiple delivery slots when you would prefer the delivery to be done.

Locations We Ship To :
Currently we’re delivering in Mumbai, Pune, Bangalore, Hyderabad and Ahmedabad. With a pan-India target, we’re expanding fast. Please check back later.

Payment Methods :
We offer you multiple payment methods such as: Credit Card, Debit Card, Net Banking, Paytm Wallet, Sodexo, American Express, Visa, MasterCard, Maestro, Cash and Card on Delivery. If you choose payment modes other than Cash on Delivery, rest assured, our trusted payment gateway partners keep your transaction details safe using secure encryption technology.

Online modes of payments are recommended. But if you are not comfortable with this you may choose Cash on Delivery, and pay in cash when the product is delivered at your doorstep.

StarQuik Refund Policy

How can I make payments at StarQuik?
StarQuik accepts multiple modes of payment. You can make online payments using credit cards, Debit cards, Netbanking, PayTM and other wallets. Cash on delivery (COD) is also available for orders.

When will I get my cashback?
If your transaction is eligible for a cashback, you will receive it within 24 hours of delivery, in your Starquik Wallet. The amount can be used to make purchases on StarQuik.com

How long do you take to initiate my refund?
Refunds against order will be made into the StarQuik wallet automatically within 24 hours of the order delivery. Please write to us via email or call our customer support centre in case you want the money to be refunded to the credit card / debit card / bank account used to make the original payment.

How can I add more credits in my StarQuik wallet?
Currently credits/cash is given under following conditions
1. Successful registration of your referral (referral bonus)
2. Cashback for purchases
3. Refund of certain amount
4. Any promo offer running with StarQuik
Want to keep your wallet charged for emergency grocery shopping? Don’t worry. We will be bringing that feature soon.

When does my StarQuik credits expire?
StarQuik Wallet credits have lifetime validity and you can use the credits to shop on StarQuik. There might be some promotional campaigns we run, which may have a limited credit validity.

StarQuik Cancellation & Returns

How can I cancel my order?
StarQuik provides easy and hassle free cancellation. You can cancel your order via the app or web before it is dispatched to your home. This option is available under the “My Orders” tab in “View Details”. Also, you can call us on our customer support number and we will help you!

What If I want to return something?
We have a no questions asked returns policy. Return request against an order can be raised within 2 days of receiving the order through the My Orders section on the site as well as by writing to us through email or calling our customer support centre. As easy as it gets!

Can I reschedule my order?
An order, once placed will need to be cancelled and placed again with the desired slot. However, we are hard at work and soon you will be able to reschedule orders by clicking on My order in your account if the order is not already en route.

What if I have any complaint regarding my order?
You can use the “Contact Us” section on the app/web. Alternatively, you can email us or call our customer support centre and our customer care executives are always happy to help.

What is the Products Exchange Policy?
Goods once sold shall not be exchanged. However, these can be returned or taken back upon delivery at customer’s place if there are issues with the quality, quantity or freshness of the ordered product. The decision of the Company shall be final and binding in this regard.

Is there any cost of returns shipping?
There shall be no additional cost of return as to pick up or redelivery, if any, of the product for the above mentioned reasons.