Chicnutrix Mumbai Customer Care Contact : Chic Nutrix

Organisation : Chicnutrix Chic Nutrix
Service Name : Customer Care Contact
Headquarters : Mumbai
Industry : Beauty Care
Service/ Product : Skin, Hair Care
Website : https://chicnutrix.com/

Chicnutrix Customer Care Contact

CONTACT US :
8657549138
EMAIL :
connect[AT]chicnutrix.com
LOCATION :
1901 & 1902, 19th Floor, Lotus Grandeur,
Veera Desai Road Ext., Andheri,
Mumbai, Maharashtra, India

Chicnutrix Shipping Policy

** We usually ship the product within 24-48 business hours after receiving the order. Transit times are determined basis your location but generally it takes 4-5 working days to deliver the products at your doorstep.
** However, shipping may be varied during acts of nature, festivals or unforeseen circumstances that may impede the logistical planning. If your order is time sensitive, please contact us and expedited shipping shall be organized if possible.
** Please note the tracking id will be available under ‘My Orders’ section only after dispatch which is usually 24-48 hours after placing the order. As an operating guideline, orders equal to and under INR 800, shall carry a nominal shipping fee based on location.
** COD orders will carry a handling charge of Rs.200

Chicnutrix Return & Refunds Policy

We offer you hassle free returns within 14 days from the date you receive your order. Please ensure that the product is unused, sealed and the tags & other packaging is intact.
1. Do not accept the package which looks tampered/unsealed from the outside. If possible, inform us immediately by writing to us on connect[AT]chicnutrix.com or call us on +918657549138 (Mon-Sat, 9.30 am to 6.30 pm).
2. Please make a video while opening the package as a supporting proof in case of damaged or missing products in your order.
3. Do not break the seal of the product if you have any doubts/questions about authenticity.
4. Once the product seal is broken, we do not accept return/replacement for the product.
5. In case you request for return of products purchased under offers like BUY 1 GET 1 or free promotional merchandise the offer will be void and only 30% of the value of sealed product will be refunded. Free merchandise will have to be returned.
6. Products purchased under clearance sale are not eligible for returns.
7. Refunds will be made in the form of store credits which can be used for any future purchase on the website. We do not do cash refunds.
8. Any Chic points credited to you on your purchase will be debited in case of returns. If the points have already been used in another order, the same shall be deducted from the refund amount.
9. In case of returns due to unreasonable reason, a reverse shipping charge of Rs.200 will be charged.

Please Note:
** For issues like rashes, stomach upset, headache, flavour like/dislike, flavour difference from one brand to other etc. products would not be applicable for return.
** We suggest you to check all the ingredients before making a purchase in case you are allergic to certain vitamins/flavours or ingredient. We won’t be able to accept any return/replacement if the above points are not being followed

Missing/Damaged Items:
** In case a product is missing/damaged in your order please reach out to us on connect[AT]chicnutrix.com.in with the name & quantity of product missing and attach the images of the products already received.
** Also share the image of the outer packaging box along with the invoice. Once we received the email we will check with our internal team and after the investigation we will send the missing items or damaged items to you in 5-6 working days.
** In case you have received a wrong product or completely wrong order please follow the same process and we shall arrange for a replacement within 5-6 working days.

Chicnutrix Cancellation Policy

** You can self-cancel your order in my accounts section or request for a cancellation by dropping us an email on connect[AT]chicnutrix.com.in before it has been dispatched from our warehouse. Once it is dispatched, cancellation is not possible.
** Please Note: CHIC Club Membership cannot be cancelled once taken.
** If your cancelled order is a prepaid one and is cancelled before dispatch, refund will be initiated to your source account within 7-10 working days.

FAQ on Chicnutrix

Is it Safe for Diabetics?
We don’t do added sugar in Chicnutrix products. So go for it!!!

Is Chicnutrix Gluten free?
Yes! Yes!! Yes!!! We are Gluten free!!!

Is Chicnutrix Vegan?
So, most of our products are Vegan for all you cool girls out there!! While Chicnutrix Omega-3 and Beauty Collagen are a bit fishy, the rest are either vegan or vegetarian!

Are your products Medicinal?
Our Products are not Medicines. They are Nutritional Supplements that help keep up with beautiful, healthy and happy you from within!!

Can I consume Chicnutrix Products while Pregnant or Breastfeeding?
Wow… you’re doing one hell of an awesome job there!! They are generally safe, but please let your doctor decide for you, before consuming Chicnutrix products. What you eat, your baby eats!!

Can I consume Chicnutrix Products if I am on any other medication?
Oops!! Please do take care. Our products are generally safe to consume, as they are just nutritional supplements, however, you may consult your doctor before consuming Chicnutrix products with your current medications. And Get well soon!!

Can my parents also use Chicnutrix’s beauty nutrition range?
Yes, they can! Anyone above the age of 16 can use Chicnutrix products.

Can men also use Chicnutrix beauty nutrition for hair and skin problems?
Yes, absolutely, it works for both men and women.

How many hours gap should I keep between consuming Chicnutrix supplements?
There is no need to keep a gap between supplements, you could take all of them together if you like the taste.

What can I drink to clear my skin?
Chicnutrix Super C will definitely work with clearing up acne on your skin and if you want those pesky dark spots gone too, then definitely add Chicnutrix Glow to your routine.

How can I make my skin spotless?
Bid adios to those dark spots and pigmentation with Chicnutrix Glow, it will ensure that you glow your best every day with spotless skin

Do dissolvable tablets work quicker? How is it better?
Effervescent tablets in Swiss Formulation reach the stomach at the right pH for absorption and hence have faster onset of action and higher bioavailability.

Can we pop the effervescent tablet directly in mouth?
No! No!! No!!! Please DO NOT consume the effervescent tablet directly. These are awesome Effervescent Tablets. Just pop one tablet into 250 ml water, wait for it to Fizz completely and Drink!! Say Cheers to Chic and Beautiful You!!

Is there Soda in the Chicnutrix Effervescent Products?
Our products do not have Soda, nor have we tried them as mixers yet (If you do try, let us know how it was..) They are uniquely formed nutritional supplements using Premium Swiss Effervescent Technology. This Swiss effervescent technology is what makes them fizzy.

Can we take 2 or more products of Chicnutrix products together?
Of course, you can!!! Do try and let us know how you liked the cocktail!!!

I am having issues placing my order and using my coupon code?
Oh My God!!! Let me get that straight with my coder. In the meantime, please reach out to us at connect[AT]chicnutrix.com and we promise you we will sort it out in a flash!!