Heritage Health Insurance TPA Kolkata Customer Care Toll Free Number, Office Address : heritagehealthtpa.in

Organisation : Heritage Health Insurance TPA Pvt. Ltd.
Facility Name : Customer Care Toll Free Number & Regional & Branch Office Address
Head Quarters : Kolkata
Industry : Insurance
Service / Product : Life Insurance, Health Insurance
Website : http://www.heritagehealthtpa.in/HeritageHealthTPA/HOME/Contact.aspx

Heritage Health TPA Customer Care Toll Free Number

** We have got a dedicated 24 X 7 Call Centre for assistance to all Policy Holders through our All India Toll Free Number 1800 345 3477.
** We have established a dedicated cell to redress such grievances. You may mailto:tpa-grievance[AT]bajoria.in to report any grievances.

Registered Office :
McLEOD HOUSE, 3 N. S Road, Kolkata – 700001, India
Ph.- (033) 2248 2411
Fax – (033) 2248 0482
Email : heritage_health[AT]bajoria.in

Related / Similar Customer Care : Safeway Insurance TPA Customer Care Helpline Number, Toll Free

Corporate Office :
NICCO HOUSE, 5th Floor,2 Hare Street, Kolkata – 700001, India
Ph.- (033) 4014 5100 / 4033 4141
Fax – (033) 2231 0285
National Toll Free No. 1800 102 4547 / 1800 345 3477 (24 hrs)
Emergency No.- (033) 4014 5100 / 4055 7600 (24 hrs)
Help Line.- (033) 4014 5200 / 4055 7600 (24 hrs)
Email : heritage_health[AT]bajoria.in

Office :
3rd Floor, Nicco House
2nd Hare Street,
PIN – 700001, India
Ph.- (033) 4014 5200
(033) 4014 5100 (For Cashless)
Email : heritage_health[AT]bajoria.in
cashlesskolkata[AT]heritagehealthtpa.co.in (For Cashless)

2nd Floor, Mallik House
7th Hare Street,
PIN – 700001, India
Ph.- (033) 4033 4141
Fax –
Email : heritage_health[AT]bajoria.in

For Overseas Mediclaim Policy :
MUMBAI
CHAMPION BUILDING, GROUND FLOOR,
15, PARSI PANCHAYAT ROAD,
Andheri(East) PIN – 400069, India
Ph.- (022) 61273891/3892/3893
Fax – (022) 61273890
Email : heritagehealth[AT]vsnl.net

Heritage Health TPA Regional & Branch Office Address

Regional Office :
MUMBAI :
CHAMPION BUILDING, GROUND FLOOR,
15, PARSI PANCHAYAT ROAD,
Andheri(East) PIN – 400069, India
Ph.- (022) 69062500
Fax – (022) 6671 6299
Email : heritagemumtpa[AT]bajoria.in

HYDERABAD :
Sri Siva Rama Towers,
3-6-288/3, Flat No 502,
4th Floor, Hyderguda,(Above HDFC Bank, Hyderguda Branch)
Hyderabad – 500029, India
Ph.- (040) 2324 4264
Fax – (040) 2324 4203
Email : heritagehyd[AT]bajoria.in

CHENNAI :
102 & 103, 1st Floor, Prince Centre | No. 709-710, Mount Road,
Thousand Lights,Chennai – 600006, India
Ph.- (044) 4260 4135/ 2829 0400 /10/30
Fax – (044) 4260 4136
Email : hhsplchennai[AT]bajoria.in

DELHI :
411, 4th Floor Laxmi Deep Building, Laxminagar District Centre, Laxminagar
New Delhi – 110092, India
Ph.- (011) 4300 9540/41/42/43/44
Fax – (011) 4300 9545
Email : hhspldelhi[AT]bajoria.in

AHMEDABAD :
203- 206, Second Floor,
Sakar-II, B/h Sanyash Ashram, Ashram Rd,
Opposite Ellisbridge, Ahmedabad – 380009, India
Ph.- (079) 4027 2801-04
Fax – (079) 2642 4489 / 2640 2341
Email : heritageahmd[AT]bajoria.in

Branch Office
VIZAG :
D/No. 8-1-75, Behind Vishaka Eye, Chinmaya Marg, Pedda Waltair,
Vishakapatnam, PIN – 530017, India
Ph.- (0891) 2713917
Fax – (0891) 2713918
Email : hhsplvizag[AT]bajoria.in

SURAT :
601, 6th FLOOR, MERIDIAN TOWER, B/s APPLE HOSPITAL, UDHNA DARWAJA, SURAT – 395002, India
Ph.- (0261) 400 0046/403 1544-46
Fax – (0261) 403 1545
Email : hhsplsurat[AT]bajoria.in

BARODA :
705/706,7th Floor, Centre Point, R C Dutt Road, Alkapuri, Baroda, Gujarat, BARODA – 390007, India
Ph.- (0265)- 400 1107 / 400 1114
Fax – (0261) 402 1552
Email : hhsplbaroda[AT]bajoria.in

INDORE :
110, 1st Floor, Banshi Trade Centre, 581-M.G.Road,
Indore – 452001, India
Ph.- (0731) 400 1370 / 72
Fax – (0731) 400 1371
Email : hhtplindore[AT]bajoria.in

BANGALORE :
657, Badami Arcade, 2nd Floor, Above State Bank of India,2nd Main, 7th Block, BSK 3rd Stage, Bangalore – 560085, India
Ph.- 080-26423736, 080-26423746
Email : hhtplbangalore[AT]bajoria.in

BHUBANESWAR :
OCHC Complex , 1st Floor , Near Ram Mandir, Janpath, UNIT-III, Kharavela Nagar, Bhubaneswar – 751001, Orissa, India
Ph.- (0674) 239 3107
Email : heritagebbsr[AT]bajoria.in

PATNA :
Room No 210, 2ND Floor,Hari Narayan Complex, Exhibition Road,
Patna, Bihar – 800001, India
Ph.- +91- 9199863707
Email : heritagepatna[AT]bajoria.in

GUWAHATI :
MANIRAM DEWAN LANE (NEAR ULUBARI FLY OVER)
HOUSE NO-2,2ND FLOOR,G.S ROAD, ULUBARI
Guwahati, Assam, PIN: 781007
Ph.- 0361-2450007
Email : heritageguwahati[AT]bajoria.in

COIMBATORE :
No.3/121, DPF Street, Pappanaickenpalayam,
Coimbatore, Tamil Nadu – 641037, India
Ph.- (0422)-4337117, 2247117
Email : heritagecoimbatore[AT]bajoria.in

JAIPUR :
Office No.- 413-416, 4th Floor,jaipur Textile Market Building,Plot No.- B2
Malviya Nagar,jaipur,Rajasthan-302017
Ph.- 0141-294 4765
Email : hhtpljaipur[AT]bajoria.in

COCHIN :
Chiramel Chambers, Ground Floor, Kurisupally Road, Ravipuram, Kochi – 682 015, India
Ph.- 0484-4051199
Email : heritagecochin[AT]bajoria.in

UTTAR PRADESH :
2nd floor, 90 Ishwari Dayal Hata Arya Samaj Mandir Road;Ganesh Gang;Lucknow – 226018, India
Ph.- –(0522)424-8870
Email : suhasismaity[AT]bajoria.in

RANCHI :
1st Floor, Shakambari Bhawan,Above SBI ATM,
Ranchi Railway Station Road,
Landmark : Chutia Police Station,
Ranchi – 834001, India
Ph.- (091)80510 60367
Email : suhasismaity[AT]bajoria.in

DURGAPUR :
6/1 Vivekananda Road,
A-Zone (Near Durgapur House)
Durgapur- 713204, India
Ph.- (+91) 9434147391
Email : schatterjee[AT]bajoria.in

THRISSUR :
Ambika Arcade, No.25/651/11,Ground Floor,M G Road,
Thrissur – 680001 Ph.- 0487-2321198
Email : heritagethrissur[AT]bajoria.in

PUNE :
Office no.6; K.K. Market 6th floor
G- wing ,Pune Satara Road.
Dhankawadi,Pune, Maharshtra.
PIN – 411043, India
Ph.- 08421787005
Email : hhtplpune[AT]bajoria.in

AGARTALA :
East Shib Nagar,
Near Ram Thakur Asram,
East Agartala, West-Tripura,
Pin-799004, India
Ph.- 8486477749
Email : ddutta851[AT]gmail.com

SILIGURI :
Nazrul Sarani,Ashrampara,Hakimpara
siliguri, west Bengal,
Pin-734001, India
Ph.- 8972860739

CHANDIGARH :
SCO-102 ,First Floor,
Sector-40 Chandigarh,
Near DPS (Delhi Public School),
Pin-160036, India
Ph.- 9877774693
Email : rajnesh483[AT]gmail.com

FAQ on Heritage Health Insurance TPA

What is a TPA?
Ans. “TPA” means a Third Party Administrator who is licensed by the IRDAI, for the purpose of providing services to the “Health Insurance – Policyholders” under an agreement with an insurance company.

Is HERITAGE HEALTH INSURANCE TPA PVT. LTD. – a Licensed TPA?
Ans. HERITAGE HEALTH INSURANCE TPA PVT. LTD. is an IRDAI – Licensed TPA. Our License Number is 008.

What are the services offered by Heritage?
Ans. Services offered by Heritage may be broadly grouped as:
** Issuance of Cards & Guidebook.
** Cash Less Access Service.
** Settlement of Reimbursement Claim.
** Call Centre Services.

Why Cards & Guidebook are issued?
Ans. The Cards are issued by Heritage to each Insured for Identification purpose. Each Card has a unique identification number, which is to be mentioned during communication with Heritage. It also carries the Policy No, Name of the relevant Insurance Company, Age, Photograph and Phone/Fax No. of Heritage. Cards are produced to the Network Hospital at the time of applying for Cash Less. Guide Book contains the list of Network Hospitals and Procedure to be followed for lodging Claims / Cash Less. Prescribed Format for the same is also given.

What is a Claim Form?
Ans. It is a prescribed form, which is required to be submitted when Claim is lodged with Heritage for payment. It is designed to elicit all the relevant information about the claim. It is a compulsory document and should be placed on the top of claim documents. A Claim Form can be downloaded from our Website.

What is a Reimbursement Claim?
Ans. Reimbursement of Claim takes place when, after incurring the treatment expenditure from his pocket, the Insured claims payment under the Policy.

What is the procedure for applying for Reimbursement Claim?
Ans. Intimation to Heritage regarding hospitalization is required to be made immediately. Subsequently, the policyholder has to submit the relevant treatment papers & bills as prescribed by Heritage to claim the treatment expenses incurred, within 7 days from discharge from the Hospital.

What are the Documents to be submitted under the Reimbursement Claim?
Ans. In support of the claim, please, enclose the following original documents
** Duly Filled in Claim Form.
** Bills/ Receipts and Discharge certificate/card from the Hospital.
** Cash Memos from the Hospitals (s) / Chemists (s), supported by proper prescriptions.
** Receipt and Pathological test reports from Pathologist supported by the note from the attending Medical Practitioner/ Surgeon recommending such Pathological tests.
** Surgeons certificate stating nature of operation performed and Surgeons’ bill and receipt.
** Attending Doctor’s/ Consultant’s/ Specialist’s/ Anesthetist’s bill and receipt, and certificate regarding diagnosis.
** Certificate from attending Medical Practitioner / Surgeon that the patient is fully cured.
** Copy of Heritage Card
** Copy of the Policy Schedule

When can a Claim be rejected?
Ans. The claims are processed as per the Policy Terms, Conditions & Exclusions. The claims may be rejected in case of discrepancy in documents, due to non- compliance with the policy conditions and as per the Exclusion clause of the Policy.