Bharti Airtel Delhi Prepaid Services Customer Support : airtel.in

Company : Bharti Airtel Limited
Head Quarters Location : New Delhi
Industry : Mobile Operators
Service / Product : Mobile Phone Operation
Website : www.airtel.in

Customer Support :
Tamil+Nadu :
** Need assistance or want to share your Airtel experience with us? Here are 4 simple ways to do that

call us :
** For queries related to Scheme/Bill Plan/VAS Information etc you can dial our general information number 121
** (Chargeable at 50 paisa/3 minutes for Agent assistance) or Dial 198 (tollfree) for complaints or service requests like Provisioning, Billing & Metering issues,
** Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund
** For activating any Value Added Service, SMS START to 121 or for deactivating any Value Added Service, SMS STOP to 121.
** In case calling from any other number, please call us at
** 9894012345 for Postpaid
** 9894198941 for Prepaid

Mail us :
** Email your questions, comments or suggestions to us at 121 AT in.airtel.com and we will get right back to you.
** Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

Grievance Addressal :
Nodal Team :
** We aim to resolve all complaints at the first point of contact.
** In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal Team with your complaint reference number and details of grievance.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Appellate Authority :
** In case you are not satisfied with the resolution given by our Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer.
** To appeal please download the appeal form here. To view this form correctly,
** you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Turn around time: 39 days from date of receipt of Appeal

Status of Appeals :
** To check status of your appeal, please check the wesite
** Mobile phones are becoming ever more popular and are rapidly becoming attractive targets for malicious attacks.
** Mobile phones face the same security challenges as traditional desktop computers, but their mobility means they are also exposed to a set of risks quite different to those of a computer in a fixed location.

About Us :
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 307 million customers across its operations at the end of November 2014.