Jio Payments Bank Mumbai Consumer Helpline Number & Email ID : jiopaymentsbank.com
Organisation : Jio Payments Bank Ltd
Facility Name : Consumer Helpline Number & Email ID
Head Quarters : Mumbai
Industry : Bank
Service/Product : Financial Services
Website : https://www.jiopaymentsbank.com/contact-us
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Jio Payments Bank Consumer Helpline Number
FOR ANY KIND OF ASSISTANCE, PLEASE FEEL FREE TO CALL OR WRITE A MAIL TO US
Consumer Helpline Number : 18008919999 (9AM – 9PM, All Days)
Email Id : care[AT]jiopaymentsbank.com
Correspondence Address :
Dhirubhai Ambani Knowledge City,
Building 25, 1st Floor, A Wing,
Kopar Khairane, Navi Mumbai,
Maharashtra – 400709
Related / Similar Customer Care : NSDL Payments Bank Mumbai Customer Care Number & Email ID
WALK IN ADDRESS :
(TO SUBMIT LETTERS)
Dhirubhai Ambani Knowledge City,
Building 25, 1st Floor, A Wing,
Kopar Khairane, Navi Mumbai,
Maharashtra – 400709
FAQ on Jio Payments Bank
Q.1. Who is eligible to hold a Jio Payments Bank account?
Any Indian resident above 18 years of age can open a Jio Payments Bank account.
Q.2. What is the minimum balance I need to keep in my Jio Payments Bank account?
There is no minimum balance requirement for Jio Payments Bank account.
Q.3. Are there any charges/fees for using my Jio Payments Bank account?
There are no charges or fees for your Jio Payments Bank account.
Q.4. Are there any penalties if the account is inactive?
No. There are no penalties if the account is inactive.
Q.5. What are the ID proofs required for opening a Jio Payments Bank account?
You just require an Aadhaar Card and PAN Card to open a Jio Payments Bank account.
Q.6. Can I link other bank accounts to my Jio Payments Bank account?
Yes, you can link your bank accounts using Jio UPI or Debit/ Credit Card
Q.7. How secure is my Jio Payments Bank account?
Your Jio Payments Bank account is protected from un-authorized access by requiring password and mPIN to access your account. This ensures that your account is secure even if you lose access to your phone. In case you are transacting at any of our outlets, you will need to authenticate using your fingerprint, which will prevent any kind of unauthorised access to account. Our IT systems are PCI DSS compliant, which ensures that your data is stored securely.
Q.8. Is my money safe if I lose my phone?
Yes, your money is always safe with Jio Payments Bank, even if you lose your registered mobile number since only you can access your account through your own biometric or M-Pin details.
Q.9. Can someone withdraw money from my Jio Payments Bank account if that person knows my account and mobile number?
No. Only you can access your account through your own biometric or M-PIN details.
Q.10. From where I can get a Jio UPI Handle for my Jio Payments Bank account?
As soon as you open a Jio Payments Bank account, you will get a Jio UPI handle. You can define your own Jio UPI handle while opening your account.
About Jio Payments Bank
Reliance Industries Limited was granted an in-principle approval by the Reserve Bank of India (‘RBI’) to establish a new Payments Bank under the Banking Regulation Act, 1949. It then partnered with the State Bank of India to support this ambitious initiative of building Payments Bank capabilities for every Indian and accordingly, Jio Payments Bank Limited, was incorporated in November 2016.
With the track record of the Reliance Group of leadership in chosen areas of businesses and large scale roll-outs, the Payments Bank initiative is seen by Reliance as a significant opportunity to make a transformative impact on India’s financial inclusion landscape to lead and co-create an eco-system to provide accessible, simple and affordable banking solutions to all constituents of our country – especially the financially excluded, to digitise payments and to act as a catalyst towards a cashless society