Sekyo Watch Contact Number & Email ID

Organisation : Sekyo Innovations Private Limited
Service Name : Contact Number & Email ID
Head Office : Delhi
Industry : Watch
Service/Product : Smart Watch, LBS Watch, GPS Watch
Website : http://www.sekyo.in

Sekyo Contact Number

Call : +918181878787
Email : support [AT] sekyo.in
Timing : 10A.M. to 7 P.M.

Sekyo Contact Address

B14, Shubham Enclave, Reserve Bank Enclave,
Paschim Vihar, Delhi, 110063

Related / Similar Customer Care : Ethos Watches Chandigarh Contact Number & Email ID

FAQ On Sekyo

Frequently Asked Question FAQs On Sekyo
1. What is the difference between LBS and GPS?
** GPS provides most accurate location information, usually upto 10 metres range.
** LBS uses the nearest mobile tower location to show the location which is usually upto 100 metres range.

2. Which mobile app needs to be installed to run these watches?
Sekyo app or SEKYO app is available for free on both Android and IoS app stores

3. Do you provide a wall charger with the watch?
No, we only provide a charging cable.

4. Can my child swim with this watch?
** It is not recommended. The IP67 waterproof rating is provided by our GPS trackers.
** They can be submerged in water as deep as 3 feet for up to 30 min.
** It is important to know that these criteria were tested in “lab conditions” where the water was still and clean.
** Before you go swimming, it is best to get rid of your Sekyo.

5. Which SIM is required?
** Except our 4G Secura Model, all other models work on 2G network. In India, only Vodafone, Idea and Airtel support 2G Network.
** Please ensure your SIM has an active data and call plan.

6. Why would I need a data package if my GPS network is free?
The watch can log on to the Global Positioning System free of charge, but data usage is required to send the information to the parent’s mobile phone.

7. How long can the battery last?
** The battery life depends on how much you use it, but even heavy usage, your battery will last the whole day.
** It is possible for our battery to last up to 2 days. However, we recommend that you charge it every night just in case.

8. Can I use my Android or Apple Phone with Sekyo?
Yes. Our app Sekyo is currently supported by iOS and Android play store.

9. Do I require a voice plan for my business?
A voice plan is not necessary.

10. How much data does the GPS watch use?
** Sekyo will use between 15 and 25 MBs per month if it is used every day.
** This data includes data used to locate your child and for sending voice chat messages back and forth with the tracker.
** This does not include video calling. Video calling requires significant data. We recommend that you only use this feature when your Sekyo has WiFi.

11. How many contacts does the GPS watch shop have?
** The watch can store up to 15 numbers and names in its phonebook.
** To place a call, your child can simply swipe the touchscreen and tap on the contact you want.

12. What’s the range?
** Our GPS watches operate on a mobile network so there is no range.
** You can communicate with your watch as long as it is connected to the mobile network.

13. In which countries does it work?
** The GPS watch is compatible with all countries. However, roaming charges will apply if you travel outside your country.
** It functions just like a mobile phone.

14. Can the watch use WiFi to replace data?
** Yes The new 4G trackers are also compatible with WiFi networks.
** You will still need a data plan to use your WiFi network outside of it.