Sylvi Surat Customer Care & Email ID
Organisation : Sylvi
Service Name : Customer Care & Email ID
Head Office : Surat
Industry : Watche
Service/Product : Casual Watch, Sports Watch, Chronograph, Analog Watch
Website : https://sylvi.in
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Sylvi Customer Care
Call : +919687660234
Email : customercare [AT] sylvi.in
Timing : 10:00 AM To 6:00 PM (Mon – Sat)
Sylvi Contact Address
4002, 4th floor, Silver Business Point, Nr. Uttran Amroli ROB Approach,
Uttran Amroli Rd., Uttran, Surat Gujarat, India – 394105
Related / Similar Customer Care : Syska Pune Contact Number & Email ID
FAQ On Sylvi
Frequently Asked Question FAQs On Sylvi
1. Do You Have Any Coupons?
** We are located in Surat, Gujarat, India.
** We stock all items at our warehouse here and dispatch directly to customers from the warehouse.
2. Where Are You Located?
** For any general queries regarding our products pricing or website, feel free to call us or send a Whatsapp message at 96876-60234.
** To report damages, quality issues or request a return or exchange please email us at customercare [AT] sylvi.in.
** We are available from Monday to Saturday from 9am to 6pm.
3. Do You Have A Physical Store?
** No, we are online only but we deliver everywhere across India.
** We also offer Cash on Delivery and express delivery options at most pincodes.
4. Can I Visit Your Warehouse To Buy Items?
** Yes, our warehouse is in Uttran, Surat in Gujarat. For walk-ins, we are open from 10am to 5pm from Tuesday to Saturday.
** If you would like to come, please let us know 24 hours in advance and we can confirm if someone will be available to attend to you.
5. How Can I Stay Updated About Promotions?
** We do frequent posts on Facebook, Instagram and also occasionally send newsletters regarding new product arrivals and active promotions.
** The easiest way to stay in touch is by following us on Instagram and subscribing to our newsletter.
6. How Do i sign up for your news letter?
** Usually when you land on our website, there is a popup notification within 10 seconds that asks you to enter your email and subscribe to our newsletter.
** It also gives you a special discount code that gives you a 10% discount on your purchase.
** Alternatively, you can scroll down to the bottom of the website and sign up in the footer section.
7. How Are Your Product So Affordable ?
** We offer our customers high quality products without the additional cost of expensive brand names.
** Unlike other brands who add on huge retail markups, we cut out the retail agents and other middle men and sell direct online to you.
** Our promise is to always offer high-end and quality wrist wear products to men around the world at affordable prices.
8. What Type Of Movement Is Used ?
** For our quartz pieces, we use a Precision Quartz Movement.
** Be sure to see the ‘Details’ tab on the product page to check what type of movement your watch has and see our product care page to see how to care for your timepiece.
9. What Is Your Money Back Guarantee?
** We’re so confident you’ll love your Sylvi timepiece that we offer a 10 Day Money Back Guarantee on all orders.
** See our Returns & Refund Page for more details or contact our customer service team at customercare [AT] sylvi.in
10. Are Sylvi Watches Water Resistance?
** Our watches have a water resistance up to 3 ATM (Rain resistant). Please make sure that you DO NOT press any buttons in the water.
** Please avoid contact with water, as water damage is not covered under warranty.