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Way2online Retail Hyderabad Customer Care Contact Mail ID & Number : whaaky.com
Company : Way2online Retail Private Limited
Head Quarters : Hyderabad
Industry : Online Shopping
Service / Product : hand-crafted jewelry
Website : whaaky.com
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Whaaky Customer Care Number
** Feedback, Information, Business Partnerships etc.
Email : support AT whaaky.com
Related : Fynd Customer Care Number & Email Address : www.customercare.gen.in/9938.html
Note :
** We might not always be reachable on calls as we would be attending to other customers at the same time.
** You are very important to us. Leave a mail at support AT whaaky.com and you are sure to be responded
Help Line Number :
Call : 040-66228282
Time : Monday to Friday from 9 am to 7 pm / Saturday from 9 am to 4 pm
Shipping Policy
** Any order purchased online will have no shipping charges attached
** For COD purchases, a cash handling charge of Rs. 50/Rs. 100 will be charged on all orders
** For cash on delivery (COD) transactions, payments will be accepted only in cash when the product is delivered
** Partial refunds will not be entertained
** If you return an order delivered to you, COD charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on Whaaky’s Returns Policy
** The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
** Shipping will be done only in India.
** We dispatch our orders within 10 business days from the order confirmation date. This does not include Saturdays, Sundays and Public Holidays
** All Disputes are subject to Hyderabad Jurisdiction
Order Cancellations
** If you would like to cancel an order, you can call or email our customer service and provide details of the order you would like to cancel.
** If you cancel the order before the product has been shipped, you will receive a complete refund.
** Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly.
Returns Procedure :
** Please contact our Customer Service to initiate a return and log a complaint.
** In case of a replacement, the customer will have to self ship the product to our warehouse.
** A flat shipping fee of Rs 100 will be converted into a mobile recharge coupon.
** While sending the self shipment product, customer has to ensure that he marks a tick in the check box related to either replacement or refund in the invoice sent along with the product.
Conditions for return :
** Products should be unused
** Products should be returned or exchanged in their original packaging along with original price tags, labels, instruction sheets and invoices.
** for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
** If the product has a gift associated with it, the gift has to be returned along with the product in original condition
** For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied
** We do not accept return or exchange requests for innerwear, cosmetics, socks, deodorants, perfumes and free items
About Us
WHAAKY.com is a Way2online group venture. It is owned and operated by Way2online Interactive Retail private limited based at Hyderabad. It offers a worry-free shopping experience where you can buy a wide variety of products / combos across different categories ranging from the latest gadgets to exquisite hand-crafted jewelry – all in one shopping cart.
My order ID is FY201220180000002700. I cancelled this product so, please tell me that how much and how long cash back will receive?
Please cancel my order and refund my money back. My order number is WH2797938787. My order quality is totally different so, please refund my money.
My product code is WH25336. I have not received my product. Please send my product status.
I had ordered dresses last month but I did not receive my product.
My order no is s8019169971906. I got my order but it is not an ordered product. Is there any helpline no? Please refund my money.
My order no:s8018322842532
I received different product. Please refund my money. Your customers are not responding.
I had purchased products from shopperspoint.CO.in in September 2015.
Since then I have not received my products nor my refund and have not received any response from their end.
I had purchased one order in whaaky.com before 2 weeks back but till now I didn’t get my order.
Order no S801588675 returns and ask for refund giving detail. No one picks the phone. Refund not received yet. All sent in mail. Please check my mail.
I have ordered mens deodrant two numbers for Rs 399 and the amount had been transferred from my SBI a/c on 26/04/2016 as per transaction ID 692793. But till date I have not received the product. Kindly do the needful either for refund of my money or to get the product. Expecting a positive reply.
Please complaint for this site to cyber crime cell. They are cheating all India people.
My order no is 5801530414 date 01/06/2016 time-10.54a.m. I have not received items of my order.
With respect to Order Id- S801541445, I have placed the Order on Jan 04.06.2016, 11:30:31 am. It is now 14 days since I have placed the order. I have made the payment in advance with SBI Netbanking as Mode of Payment. But yet have not shipped the Item. I also have placed many emails & calls to Whaaky customer support, but no response at all from them. So, request to please help me to get my money back or let the ship the item.
ORDER ID: S801350106
I got my percel on 5th april but there was no mobile inside the box, only two charger and a battery was there. I contacted to customer care. One of your representative Mr. SYED SAJID told me to return the product for refund through own expenditure to your hyderabad office. I did and the product reached to your Hyderabad office on 9th april but still now no response coming from your side.
With respect to Order Id: S801354363, I have place the Order on: Jan 31.03.2016, 11:30:31 am, It is now 10 days since I have place the order. I have made the payment in advance with SBI Netbanking as Mode of Payment. But yet whaaky have not shipped the Item. I also have placed many emails & calls to Whaaky customer support, but no response at all from them. So, request to please help me get my money back or let the ship the item.
Please cancel my order and refund my money. My order no is S801420570.
Have you called customer service to ask about your concern?
Please contact our customer service for initiating the replacement and send us the images / snapshots of the damaged product. Once our returns section receives and verifies the product, we will arrange for a replacement or a refund as the case may be.
Order no : s8013398552170
My order id is S801186441 ordered on 03rd Feb’16 but till not get the shipping confirmation from your end. So please check and give the current status for this order.
Your Order ID : S801186441
Payment Mode : CREDITCARD
Order Placed on : 2016-02-03 10:11:40
This is third class online shopping site.
Please cancel my order no. S801158587 & refund my money.
My product is duplicate. So please return my product.
From the Website :
Order no. S801166461
Replacement of defective item
Item receipt but both the cell phone defective as details:
1. One phone has speaker defect
2. Second phone has – SIM card defect (phone display insert sim card ,after sim card inserted in phone also)
From the Website :
My oder no S801143913
Please cancel my order and Refund money
From the Website :
This is w.r.t to below order number, dispatched to me a few minutes ago. Firstly I don’t see any invoice inside the package plus the quality, color and pattern of these shirts are not as expected. I am really upset after opening the parcel.
Thus would like to return the product and ask for refund. I’ve done a COD for this parcel i.e. for Rs. 1250/- in cash.
I look for your understanding and kind support in helping me return this product because I am really not satisfied with the product.
From the Website :
I want to cancel my order.
If you would like to cancel an order, you can call or email our customer service and provide details of the order you would like to cancel.