Online Noida Customer Care Cotact Number : tolexo.com

Company : Tolexo Online Pvt. Ltd.
Head Quarters : Noida
Industry : Online Shopping
Service / Product : Power Tools, saftey Tools,Hand Tools, Electrical Items
Website : www.tolexo.com

Tolexo Customer Care Number

Email: support AT tolexo.com
Contact: +91 8282 8282 82

Related : Brand Factory Mumbai Customer Care Toll Free Number : www.customercare.gen.in/9689.html

Seller Help: sellersupport AT tolexo.com

Shipping & Tracking

** At Tolexo, we strive to achieve fast, safe and reliable shipping of products to customer.
** To achieve this, we do inspections, ensure quality packaging, partnered with most of the top courier and logistics partners and communicate shipping status to customer at each stage of shipment.
** Our logistic partners are FedEx, Gati, Blue Dart and Delhivery.
** Once customer buys products online, he wants to know the status of its order from time to time.
** To address this issue, we provide updated status of shipment at its each stage from order is placed to processes to ready to ship to dispatch to deliver.
** In case of any queries, you can contact us at our Helpline Number. +91 8282 8282 82 or
** email support AT tolexo.com. You can also track your orders through Tolexo.com.

Cancellation & Return Policy

Tolexo allows return of products for 3 days from delivery in all the following cases –
** Product is used/worn or altered
** Physical damage to the box or to the product
** If sealed package of branded products is open
** The packet was empty / some item or accessory was missing
** The product was defective,
** Significantly different from the description given by the merchant (wrong size, colour, quality or material related issues)
** You changed your mind due to any other reason

Apart from the initial period, Tolexo still allows returns for upto 15 days from delivery in the following cases –
** The product was defective,
** Significantly different from the description given by the merchant (wrong size, colour, quality or material related issues)
** You changed your mind due to any other reason

After the initial period though, the following conditions must be satisfied –
** Product must be in its original condition
** Only unused, unaltered, unsoiled products will be accepted
** Brand packaging should be intact
** Replacements will be made if product is available on website

To return a product, you can raise a return request at our helpline number or email at returns AT tolexo.com by providing the following details –
** Order ID
** Images clearly demonstrating the damage / missing product in the packet

Note :
** Post receiving your request Customer Support will confirm the return request and will inform you about the pickup process.
** Please ensure that product is in unused and original condition.
** Include all labels, original packing and invoice along with the product.

About Us

Welcome to Tolexo.com – India’s Online Store for Business & Industry! We aim to become the largest collection of essential products for businesses, factories, offices and labs in India to be one-stop solution for all your commercial product requirements.Tolexo.com prides itself for following a rigorous merchant selection process, ensuring genuineness of products offered to you via the marketplace. Tolexo.com creates a favourable ecosystem for both buyers and sellers by providing services like marketing, product listing, payment delivery and fulfilment.