Matkatus Chennai Customer Care Number : matkatus.com

Company : Matkatus
Head Quarters : Chennai
Industry : Online Shopping
Service / Product : Sarees, blouse, Running Material, Dupatas, etc..
Website : www.matkatus.com

Customer Care :
Call Us : 919500076418

Email Us : customercare AT matkatus.com

Contact Address :
Red Sanders,
99, Lamech Street, Janaki Nagar,
Valasaravakkam, Chennai 600087
Email : customercare AT matkatus.com
Land Line: +91-44-24860900
Mobile: +91-9500076418

Shipping & Delivery Policy :
** We ship throughout the week, except Sunday & Public holidays.
** To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
** If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
** We can only process one shipping address per order.
** So, if you would like to order several items and ship to different people, please treat these as separate orders.

Delivery charge :
** The shipping charge is specified separately for every product.
** For multiple products ordered the programme adds up the total of all individual shipping charges.
** Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product.
** Thus the delivery fee is calculated separately when a customer orders different products.
** Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region.
** There will be an Extra Octroi charges for shipment to Maharashtra Region.

Product is received in damaged condition :
** If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery,
** please refuse to accept the package and return the package to the delivery person.
** Also, please call our customer care at +91-9500076418 or email us at customercare AT matkatus.com mentioning your Order ID.
** We will personally ensure that a brand new replacement is issued to you with no additional cost subject to availability or else your money will be refunded.
** Please make sure that the original product tag and packing is intact when you send us the product back.

Procedure for international shipping :
** We also do international shipment.
** Please drop in an email to customercare AT matkatus with the skuids of products your are interested in ordering with your address details.
** We will get back to you with the payment and shipment information.

About Us :
Matkatus’ is the house of ethnic Indian weaves. Here at Matkatus, we focus on textiles that are produced using ancient methods of weaving and ancient Indian crafts such as hand block printing and painting. At Matkatus, we are working with National Award winning weavers and artists to bring to you an exquisite collection of fabrics.‘Matkatus’ – the word is a combination of two distinct varieties of silk – Matka Silk and Tussar Silk. Matkatus was born out of the passion for ethnic Indian crafts and the love for elegance of cotton and silk. Quality for us means not just providing the customers with the best in class designs / Textures or Fabrics but also in ensuring the process of producing it does not burden the ecological landscape further.