Zohraa Thane Customer Online Shopping Queries Email ID : zohraa.com

Company : Zohraa
Head Quarters : Thane
Industry : Online Shopping
Service / Product : Silk Sarees, Art Silk Sarees, Men & Kids Wear, etc..
Website : zohraa [dot] com

Customer Care :
Call Us : +91 9289208989

Email : support AT zohraa.com

Email us : marketing AT zohraa.com

Skype: zohraaonline

Whatsapp: +91 9323823888

Address:
15 Vardhaman Complex, Gokul
Nagar, Near United 21, Thane W – 400601

Shipping & Delivery :
Delivery Policy:
** It takes between 3-4 weeks for us to deliver your ordered merchandize from the time you place the order on our site.
** The reason it takes this much time is that due to the nature of our business we place an order with the brand only after the sale is closed and after that it takes between 2 to 3 weeks for the suppliers merchandize to reach our warehouse.
** Post this we do a quality check on the merchandize and then ship as per your order and destination.
** Zohraa ensures that the fastest and most efficient dispatch & delivery chain is in place to get your orders to you as swiftly as possible from our warehouse.
** From the time your order is dispatched from our Order Processing Centre, it takes 2- 7 working days to reach you.

Delivery in India:
** Zohraa delivers to most locations within India. For logistical reasons, we are unable to deliver to few places.

Delivery methods:
** Zohraa dispatches all parcels using a courier chosen according to your order or the type of products sold on zohraa.com to offer you a fast and reliable delivery service.?With this service,
** your parcel is delivered within 2 – 7 working days of being dispatched.?You can track your delivery via the My Account / My orders page.

Delivery charges:
** For deliveries within India charges will be a flat rate of Rs. 100 for order below Rs. 1000.
** For orders above Rs. 1000, there will be no delivery charges.

Other Charges:
** Any additional charges such as octroi will be borne by the customer.

Cash on delivery charges:
** Cash on delivery option is available only in India and for amounts less than Rs 10,000
** If the chosen mode of payment is cash on delivery, there is another charge of Rs. 50 as convenience charges for order below Rs. 1000.
** However, there is no charge for orders above Rs. 1000. You can view the delivery charges at the time of payment.
** These are over and above the selling price of the product.
** You can also view the delivery charges in the invoice or My order section.

Delivery times:
** It takes between 3-4 weeks to deliver your order from the date you make a purchase on our site.
** Zohraa’s timelines differ from traditional e-tailers as we authorize the brands to send us only what our members have ordered at the end of each event.
** Therefore it takes 2 to 3 weeks after the end of each sale to receive the supplier’s merchandise in our Order Processing Center.
** Then we prepare your order and ship it to you via our courier.
** It usually takes us 2-3 days to prepare your package for shipping.
** From the time your order is dispatched from our Order Processing Center, it takes 2 – 7 working days to reach you.

damaged parcel has been left for me :
** If your parcel was left for you in your post-box, or if your neighbour/ reception/ anyone on your behalf has accepted it,and it is damaged, the parcel is considered as “Accepted”.
** If on opening your parcel you notice that items are damaged or missing, please inform us via an email on support AT zohraa.com within 24 hours of receipt of your order.

About Us :
Centuries before the British brought colonialism and public governance to India, she was a collection of princely states with the erstwhile Maharajas and Nawabs ruling over a population of scholars, warriors, traders and workers. The Varna system segmented the population on the basis of occupation and the administration of the kingdom and the keys to its opulence remained with the rulers of these states. The population looked to their rulers for direction, and the word of the royalty was law. The royal families were thus the centers of power in pre-colonized India.