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Pochampally.com : Hyderabad Customer Service Details Address & Phone Number

Company : Pochampally.com Pvt. Ltd.
Head Quarters : Hyderabad
Industry : Texttiles
Service / Product : Silk Sarees, Art Silk Sarees, Men & Kids Wear, etc..
Website : www.pochampally.com

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Customer Service :
Customer Contact Number : +91-91 779 779 91
Email ID : info AT pochampally.com
Address :
Flat#302, Plot.90, Omkarnagar
Sagar Road, L B Nagar, Hyderabad
500074, Telangana, India.

We will deliver your order worldwide :
** Pochampally.com ships all in-stock orders by the next business day, and in-stock items are clearly marked on our web site!
** Please allow us a couple of days for fulfilling customized (blouse/salwar stitching, apply phall etc.,) orders.
** Backorder items will take the time accordingly as indicated.
** We always strive to put the order in our customer’s hands as quickly as possible and keep posting the order status messages to order communication flow.

Estimated Delivery Times :
International shipments: 4-6 business days from day shipped. (We see a lot of shipments reach mostly within 4-5 days to US,UK,Australian locations)
Indian shipments: 2-3 business days from day shipped. Next day to cities like Bengaluru, Chennai, Mumbai etc.,

Order Tracking :
** You will be able to track the shipping status in real time: after shipment,
** you will receive an email with the shipping code and a link that will direct you straight to the page of the courier.
** For any delivery problem or abnormality in the tracking, please contact us by calling us at +91-91 779 779 91 or by posting a message in the order communication flow found in your user account.

Orders Delivering In India :
** We ship orders to all indian destinations through appropriate available courier services like BlueDart, FirstFlight, DTDC etc.,
** For remote places where a courier is not available, we use Indian Postal Service
** No Shipping Charges for Orders delivering across India

Returns Policy :
** If you are not satisfied with your purchase of a product, please call +91-91 779 779 91 for a Returns approval request within 15 calendar days of the receipt of the product.
** Made-to-order, personalized or other customized product may not be returned for refund or exchange under any circumstances unless Defective.
** If the item is returned in the original condition, we will exchange it or offer you a refund based on your original method of payment.
** The product must be returned to us within 15 calendar days of the approval.
** Please note that Pochampally.com does not permit the return of or offer refunds for the following products
** Product that is customized (stitched to your specifications) unless defective – provided the return is made in original condition & within 15 calendar days of the return approval
** We process refunds in full amount minus the shipping charges.

order be shipped :
** Every effort is made to ship your order within 24-48 hours of being placed on our store, except for holidays and weekends.
** This means that if, for example, your order is placed anytime on Monday, it will more than likely be shipped out on Tuesday, and for sure by Wednesday.
** If we find that this is not possible for some reason, we will notify you by email that there has been a delay. If you need your order in a hurry, call us before placing the order just to make sure everything is in place for us to rush it out.
** After your order is put in to the courier service, products get delivered..
In Hyderabad, Sameday
Rest of India, 2-3 days (Next day to major cities)
Rest of the world, 4-6 business days

Email :
** If our emails are not reaching your mailbox: Please add “sridhar AT pochampally.com” to your address book (or you can use any preferred method ofwhitelisting an email address) so that you can be sure of getting our mails of your orders with us and tracking info etc.,

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